Unable to upload cheque on paytm to get refund of security deposit of fasttag

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Deal Cadet
badname

Anyone has idea why we cannot upload cheque through the app. I have initiated closure of fastag. To get the refund of security deposit, I clicked on fastag closure and provide bank details. In the chat there comes an option to upload file/image. It's the last option but it's not clickable. Anyone found such issue. Also possible to connect with any agent to get help or any number for this issue will be helpful. 

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Deal Lieutenant Deal Lieutenant
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Are they asking for cheque now?
Thankfully closed fastag on 11th march, and received refund in wallet itself on 14th, transferred to bank same day

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Deal Lieutenant Deal Lieutenant
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Try uploading through website if app option isn't working.

Deal Lieutenant Deal Lieutenant
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Are they asking for cheque now?
Thankfully closed fastag on 11th march, and received refund in wallet itself on 14th, transferred to bank same day

Deal Cadet Deal Cadet
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I  have Paytm fastag installed on my car, unable to close it today used it on a toll plaza and balance was deducted from Paytm wallet.

Not able to understand, I was expecting it to be cut from my security balance 

Community Angel Community Angel
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joy

Community Angel Community Angel
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Close today no cheque asked 

Deal Cadet Deal Cadet
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It gives error "open dispute" to me, raised a ticket 2 days back no resolution yet

Generous Generous
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Upload kyo karna hai.. i closed successfully 10 bike fastag today got rfeund in wallet and settled in bank

Deal Cadet Deal Cadet
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how much time it took to get the refund? for me status is showing closure initiated?
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Deal Cadet Deal Cadet
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Fastag  closure initiated successfully. There is security deposit of 250/- for that I am trying to claim. Go to closed fastag and check there, unless you want the deposit to be not claimed in wallet then it requires bank details. I guess if they are sending that amount to wallet, I am fine with it. It says it will take 5-7 working days initiated today. 

Beacon Beacon
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After closing Paytm fastag, which company’s fastag u guys are applying? Which is smooth like paytm ?
Super Stud Super Stud
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I'm going with HDFC Paytm.

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Budding Star Budding Star
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Where you will get fasttag balance? In form of points?

Security deposit will be credited to bank account directly, right?

Comrade Comrade
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After closing fastag where we receive the refund of security amount? in paytm payment bank or we have option to receive in other savings account?

Deal Newbie Deal Newbie
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I closed fastag, but the refund is failing....what can be done

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