Unable to use Imbolie ICICI app for credit cards

Deal Cadet

Hi all . I had an ICICI account that went dormant many years back. I recently got two Icici credit cards. I am unable to signup for imobile application as they keep asking for verification using the ATM/Debit card of the dormant account that i mentioned.

Currently I am using net banking to manage my credit cards. Is there any work around to signup on imobile with credit card? 

Thanks in advance

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Benevolent Benevolent
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I too had the same problem few months ago. I closed the bank account and later I mailed cc to allow me to login with credit card. They did something in the backend and I am able to use I mobile app for amazon card. 

Deal Cadet Deal Cadet
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Thank you for the info. But its not possible to close the account without visiting the branch right?
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Post Emperor Post Emperor
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U have the option to login with Netbanking in imobile

Deal Cadet Deal Cadet
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The first stage verification has 2 options. One using sms method and second using Netbanking. No matter which one i choose to verify and succeed when it comes to the second stage verification method is being asked with ATM/debit card
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Deal Newbie Deal Newbie
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Faced the same issue few days back.

Call customer care and it will be resolved within 1 working day.

Deal Subedar Deal Subedar
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Call ICICI customer care & ask the customer care guy to transfer your call iMobile team. They will map your card & you you will able to view your card in iMobile app.

Deal Cadet Deal Cadet
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Anyone want to join cc exchange

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