urgent help needed: Fraud happened with SBI card

Call customer care and block the card..ASAP

card block instantly otherwise ready to spend 3 months in bank 

Call customer care and tell me this txn was fraud and you want to to raise complaint so you can get fraud amnt refunded

Dispute the transaction and contact cc. Take no from official website only not google.

..

whether it may be debit or credit or even prepaid card, a fraud is always a punishable offence if proved. So pursue the matter legally.

Nothing can be done, frauds are happening without sharing OTP as well but the bank is not considering their fault,

Liability is only Card Owners’s., CyberCrime in India is bullshit,

raise complaint with cybercrime; SBI will do nothing even if u dispute

was this new card?

no

What if we don’t tell sbi that OTP was given ? And raise a chargeback, just stick to story that it was fraudulent transaction. You did not share OTP.

Will this work @caks2006407 @japeshsingla @bhopali91355

File a complaint to cyber police i heard almost a same case on toi two days ago they caught those people within days.

Many people post here fraud happened where they willingly shared otp.

Can someone please explain when you are willingly giving otp to the scamster how is it a FRAUD ??

Now you can block card,make police complaint,explain to bank and hope for the best.

This is the wording of SBI,

We wish to inform you that as per our records, the dynamic One Time Password (OTP) was successfully delivered at your registered mobile number. Transaction alert SMS regarding the aforesaid transaction was also delivered at your registered mobile number.

Considering all the above, the liability of transactions in such cases lies with the cardholder.

Just intimate SBI about this and get help from police/cybercrime about this thing share all the details about how the guy contacted to get OTP and all. SBI won’t help you much even if they can, your only hope is the cybercrime dept.
A similar thing happened to my friend’s sister but it was UPI QR fraud of 30k, she was trying to buy something from a seller on Instagram.

btw, how old is your cousin and why have you not set transaction limits in your cards (1 lakh is a huge amount)?

There is also a thing called “chargeback” under which you can dispute the txns done on a credit card citing lack of service/quality/misleading selling. In such cases bank investigates & obviously no scamster will be able to pass the check unless the scamster is actually delivering something to your address.

nothing can b done. Be careful in future

I had something similar happened long time back. No, I did not share the OTP.

My SBI CC details got leaked somehow and the amount 37500 was spent in an international transaction (some Australian shop).

I blocked the card the following morning (this happened in midnight), lodged a complaint with SBI with a detailed mail sent including fraud transaction form, lodged a complaint in Cyber Crime (but they said they can’t do anything as it’s international transaction).

Anyway, SBI assured me they will review and in 7 days, got temporary credit of the same amount in the card.
The issue was resolved after 2-3 months in my favor but not much communication was needed from my end except the initial complaint and follow-up 2 days later.

In this case, OTP was shared willingly but you can try chargeback. I think it’s the only way.

And file an FIR as soon as possible!

Good Luck!

Unfortunately, in this case liability is of the card holder since he willingly gave the OTP. Best chance is to obtain the IMEI number of the phone that was purchased from FK and file an FIR with the cyber crime dept

Request all Dimers to set Transaction Limit / Daily Limit on your Credit Cards.

I have already setup the same as 10000 in all my Cards.

Turned off Transaction rights for Indusind and One card, as both cards dont have Limit setup.

Edit : Thanks @Tanmayyy

Any update @DesiLokesh