Weird Issue with Jio Voice Calls

264°
Patron
sherlock
Hey Guys,

I have one jio sim in which Plan 395 is active. Which is a value pack and gives 6GB of data with calling for 84 days.

Since morning, I am having issue related to voice calls. Internet is wokring and my plan is active till 11th March...but still I am not able to call. It says you dont have enough balance to make calls.

Already checked in my jio and it shows "*Voice Calling Benefit is not available *"

Whats this now??


attached screenshot for the same.

Screenshot20240217180357MyJio


Top Comments
Deal Cadet Deal Cadet
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How many hours did u speak per day.

A person known to me had same issue.He was recently engaged and was on phone with his would be wife day and night. (he called from jio to airtel)

Even though Jio says unlimited calls,there is a limit and may be u crossed that limit(FUP. Fair usage policy).

If it is a Technical issue then Good luck to find Solution but if u have over used ur voice call limit wait till you do next recharge.

Update us when you got this issue resolved

Patron Patron
Link Copied

UPDATE :

So guys, I went to Jio Store and they were also not able to figure out  the issue.

Finally..the guy replaced my jio sim and everything started working as before.

I am still not able to understand what was the issue lol.

Thanks for your help guys. Appreciate it.

@LIMBO @UnderNation @ricthedem369431 @HasdaChehra @Demon_slayer @Rajrox @MrKool_JJ

@asp462 @urmila.contact @Jarvis.-. My total call time in one month  is 43 minutes and 27 seconds. I have Airtel as primary number. So no...its not the reason obviously.

      

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Benevolent Benevolent
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Did U Contact Customer Support ??

Patron Patron
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Tried MyJio app so far and its all automated.

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Patron Patron
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Tried calling them again on 199 and thr same thing there. No real person to talk to.

Benevolent Benevolent
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In Chat Bot , Type These Keywords


Connect Agent , Live Agent , Human , Etc


Then Person Will Come

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Deal Lieutenant Deal Lieutenant
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Is VoLTE enabled in your phone?

Patron Patron
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Yeah... tried everything. Tomorrow going to nearest Jio Store.

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Deal Cadet Deal Cadet
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If SMS is working then send PORT sms , you will be immediately contacted by cc

Deal Cadet Deal Cadet
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How many hours did u speak per day.

A person known to me had same issue.He was recently engaged and was on phone with his would be wife day and night. (he called from jio to airtel)

Even though Jio says unlimited calls,there is a limit and may be u crossed that limit(FUP. Fair usage policy).

If it is a Technical issue then Good luck to find Solution but if u have over used ur voice call limit wait till you do next recharge.

Update us when you got this issue resolved

Generous Generous
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This is called the true diagnosis

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Benevolent Benevolent
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Your phone model?

did you try turning on/off your airplane mode?

Patron Patron
Link Copied

UPDATE :

So guys, I went to Jio Store and they were also not able to figure out  the issue.

Finally..the guy replaced my jio sim and everything started working as before.

I am still not able to understand what was the issue lol.

Thanks for your help guys. Appreciate it.

@LIMBO @UnderNation @ricthedem369431 @HasdaChehra @Demon_slayer @Rajrox @MrKool_JJ

@asp462 @urmila.contact @Jarvis.-. My total call time in one month  is 43 minutes and 27 seconds. I have Airtel as primary number. So no...its not the reason obviously.

      

Generous Generous
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Amazing
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replyuser
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