My parents mobiles were stolen today while traveling in train in the morning. I have suspended the Jio no. which was the only one that was associated with bank accounts.
What else needs to be done?
Father's mobile (Redmi Note 10 Pro ) housing the Jio no. has been switched off. Should I logout from the Google account now? If I do so I can't potentially make use of Find My Device feature.
dont logout. check in find my location last location.
LIMBO wrote:Dont, yet. Keep on tracking it but dont have high hopes. If that gmail had banking etc.Mails then let the phone go though these thieves just format and sell.Father's mobile (Redmi Note 10 Pro ) housing the Jio no. has been switched off. Should I logout from the Google account now? If I do so I can't potentially make use of Find My Device feature.
File an FIR online.
LIMBO wrote:It got stolen, so you probably should forget about getting it back even with the Find My Device feature. It would be better to just recover your Google Account. Maybe you can try going to the police, but I can say this with experience, they are not helpful at all.Father's mobile (Redmi Note 10 Pro ) housing the Jio no. has been switched off. Should I logout from the Google account now? If I do so I can't potentially make use of Find My Device feature.
Sahil_Jain wrote:
It got stolen, so you probably should forget about getting it back even with the Find My Device feature. It would be better to just recover your Google Account. Maybe you can try going to the police, but I can say this with experience, they are not helpful at all.
Well generally there is no hope for finding stolen phones but recently I have seen 1 iPhone recovered by police in Delhi of my friend which was snatched and 1 redmi phone.
kukdookoo wrote:
Dont, yet. Keep on tracking it but dont have high hopes. If that gmail had banking etc.Mails then let the phone go though these thieves just format and sell.
I think I will do that. Loss of a year old 14k mobile pales in significance to the potential financial havoc that can be caused by access to primary email etc.
piyush2251 wrote:He must have been really lucky. I have seen my friends and family getting their phones stolen and the police didn't do anything to help them. Now it has become a habit of mine to check my phone in my pocket every 2 mins.Well generally there is no hope for finding stolen phones but recently I have seen 1 iPhone recovered by police in Delhi of my friend which was snatched and 1 redmi phone.
The device was secured only with a 4-digit PIN. How many incorrect attempts does MIUI allow?
Sahil_Jain wrote:
He must have been really lucky. I have seen my friends and family getting their phones stolen and the police didn't do anything to help them. Now it has become a habit of mine to check my phone in my pocket every 2 mins.
Not luck, you will only find it if you have enough contacts to put pressure on them to find
In the event the thief manages to gain access to the device can UPI still be used? Or since the SIM is suspended the UPI enabled apps will demand re-verification? Do I need to email the various banks?
LIMBO wrote:In the event the thief manages to gain access to the device can UPI still be used? Or since the SIM is suspended the UPI enabled apps will demand re-verification? Do I need to email the various banks?
The moment old SIM gets deactivated, all UPI/SIM linked apps will demand re-verification and re-login. PIN is required for UPI usage, so thief cannot use. For resetting PIN, debit card details are required
Find my device
Option 1 - lock with message
Option 2 - erase with message.
Sahil_Jain wrote:
He must have been really lucky. I have seen my friends and family getting their phones stolen and the police didn't do anything to help them. Now it has become a habit of mine to check my phone in my pocket every 2 mins.
Yes they were lucky because the snatchers were involved in other cases on same day. And cctv had captured them where they snatched the phone.
Block SIM. Get a copy of FIR and keep it safe. Police complaint is not in the hope of getting the device back, but if it is used for illegal activities, you would have proof that it got stolen.
10ven wrote:Block SIM. Get a copy of FIR and keep it safe. Police complaint is not in the hope of getting the device back, but if it is used for illegal activities, you would have proof that it got stolen.
Filing an FIR will have to wait until they can get hold of any Railway Police personnel. Otherwise tomorrow afternoon when they reach Bengaluru. Both IMEIs are required for FIR purposes I guess in case of dual SIM devices but the invoice from Flipkart just mentions one IMEI and I seem to have misplaced the retail box.
nipun1188 wrote:dont logout. check in find my location last location.
since the mobile got stolen in train.. its very tough to recover! So sad OP!
and there are so many old threads on Desidime regarding mobile phones loss.. have to club them in single place and standardize content.
Now I will have to look into buying a suitable midrange smartphone which is the past year or so has been fairly frustrating considering the underwhelming options on offer.
piyush2251 wrote:That was pure luck, happy for your friend.Yes they were lucky because the snatchers were involved in other cases on same day. And cctv had captured them where they snatched the phone.
LIMBO wrote:Send a "secure erase" command via google acc anyway. I think it is incremental in nature if you enter wrong pin 5 times in succession so first the wait time will be some minutes/half an hour & then it will keep increasing & after certain time/no. of attempts only option is via mi/google acc with a factory reset.The device was secured only with a 4-digit PIN. How many incorrect attempts does MIUI allow?
guest_999 wrote:
Send a "secure erase" command via google acc anyway. I think it is incremental in nature if you enter wrong pin 5 times in succession so first the wait time will be some minutes/half an hour & then it will keep increasing & after certain time/no. of attempts only option is via mi/google acc with a factory reset.
I had already logged out. Bootloader is locked so I guess it won't be possible to use this device by removing the existing Mi account and switching to a different one?
I guess I should be grateful for small mercies as the potential loss could have been well over an order of magnitude greater. Thefts in the morning that too in the AC compartments are quite rare.
Getting hold of Railway Police personnel was proving to be difficult so I DMed RailSeva on Twitter. The last response was from RPF so I guess it should be OK. The TTE is now empowered to act in such cases but he didn't. At least there was no issue with the ticket which was also stolen.
Edit: Unlikely that it will amount to anything but I did get a call from the Railway Police.
LIMBO wrote:Yes if bootloader is locked then only option is full format of the phone & install a custom rom.I had already logged out. Bootloader is locked so I guess it won't be possible to use this device by removing the existing Mi account and switching to a different one?
I guess I should be grateful for small mercies as the potential loss could have been well over an order of magnitude greater. Thefts in the morning in the AC compartments are quite rare.
https://www.ceir.gov.in/Request/CeirUserBlockRe...
This is the Website for - Request for blocking lost/stolen mobile - CEIR
It is under Department of Telecommunication and Ministry of Communications.
It will block the IMEI So, No One would be able to access the Phone or use it thereafter with NEW SIM.
Currently Live in 11 States of INDIA.
Just upload an FIR Copy.
If they find out your device IMEI with new sim they will get alerts and after that you will get back your phone!
LIMBO wrote:These thieves are repeat offenders and some back ground work must have been done by police based on earlier complaints, so give all details, who knows it may work or will help in stopping future theftsGetting hold of Railway Police personnel was proving to be difficult so I DMed RailSeva on Twitter. The last response was from RPF so I guess it should be OK. The TTE is now empowered to act in such cases but he didn't. At least there was no issue with the ticket which was also stolen.
Edit: Unlikely that it will amount to anything but I did get a call from the Railway Police.
shraaj wrote:https://www.ceir.gov.in/Request/CeirUserBlockRe...
This is the Website for - Request for blocking lost/stolen mobile - CEIR
It is under Department of Telecommunication and Ministry of Communications.
It will block the IMEI So, No One would be able to access the Phone or use it thereafter with NEW SIM.
Currently Live in 11 States of INDIA.
Just upload an FIR Copy.
If they find out your device IMEI with new sim they will get alerts and after that you will get back your phone!
The numbers belong to Karnataka circle so the incident occurring in a different state shouldn't be an issue I guess. It's mind-boggling that this hasn't been rolled out to the all the circles yet. The FIR will be lodged once the train reaches Bengaluru and thereafter I will do the needful.
I have fielded multiple calls from the Railway Police so far. The mobiles and other belongings may never be recovered but I must say I am pleasantly surprised with the alacrity displayed so far.
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Well generally there is no hope for finding stolen phones but recently I have seen 1 iPhone recovered by police in Delhi of my friend which was snatched and 1 redmi phone.