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What to do in case of mobile being stolen?

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Benevolent
LIMBO

My parents mobiles were stolen today while traveling in train in the morning. I have suspended the Jio no. which was the only one that was associated with bank accounts. 

What else needs to be done? 

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Benevolent Benevolent
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Father's mobile (Redmi Note 10 Pro ) housing the Jio no. has been switched off. Should I logout from the Google account now? If I do so I can't potentially make use of Find My Device feature. 

Benevolent Benevolent
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Dont, yet. Keep on tracking it but dont have high hopes. If that gmail had banking etc.Mails then let the phone go though these thieves just format and sell.
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Deal Cadet Deal Cadet
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dont logout. check in find my location last location.

Benevolent Benevolent
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The mobile was switched off almost immediately. So FMD for now isn't of any use. 

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Deal Lieutenant Deal Lieutenant
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File an FIR online.

Benevolent Benevolent
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The device was secured only with a 4-digit PIN. How many incorrect attempts does MIUI allow? 

Critic Critic
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Send a "secure erase" command via google acc anyway. I think it is incremental in nature if you enter wrong pin 5 times in succession so first the wait time will be some minutes/half an hour & then it will keep increasing & after certain time/no. of attempts only option is via mi/google acc with a factory reset.
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Benevolent Benevolent
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In the event the thief manages to gain access to the device can UPI still be used? Or since the SIM is suspended the UPI enabled apps will demand re-verification? Do I need to email the various banks? 

Benevolent Benevolent
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The moment old SIM gets deactivated, all UPI/SIM linked apps will demand re-verification and re-login. PIN is required for UPI usage, so thief cannot use. For resetting PIN, debit card details are required

Pro Tech Guru Pro Tech Guru
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Find my device

Option 1 - lock with message

 Option 2 - erase with message.

https://www.google.com/android...d/

Deal Cadet Deal Cadet
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Block SIM. Get a copy of FIR and keep it safe. Police complaint is not in the hope of getting the device back, but if it is used for illegal activities, you would have proof that it got stolen.

Benevolent Benevolent
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Filing an FIR will have to wait until they can get hold of any Railway Police personnel. Otherwise tomorrow afternoon when they reach Bengaluru. Both IMEIs are required for FIR purposes I guess in case of dual SIM devices but the invoice from Flipkart just mentions one IMEI and I seem to have misplaced the retail box. 

Benevolent Benevolent
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Now I will have to look into buying a suitable midrange smartphone which is the past year or so has been fairly frustrating considering the underwhelming options on offer.

Benevolent Benevolent
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Getting hold of Railway Police personnel was proving to be difficult so I DMed RailSeva on Twitter. The last response was from RPF so I guess it should be OK. The TTE is now empowered to act in such cases but he didn't. At least there was no issue with the ticket which was also stolen. 

Edit: Unlikely that it will amount to anything but I did get a call from the Railway Police.

Benevolent Benevolent
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These thieves are repeat offenders and some back ground work must have been done by police based on earlier complaints, so give all details, who knows it may work or will help in stopping future thefts
I guess its train staff who stole in this case
Finance Ninja Finance Ninja
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https://www.ceir.gov.in/Request/CeirUserBlockRe...

This is the Website for - Request for blocking lost/stolen mobile - CEIR

It is under Department of Telecommunication and Ministry of Communications.

It will block the IMEI So, No One would be able to access the Phone or use it thereafter with NEW SIM.

Currently Live in 11 States of INDIA.

Just upload an FIR Copy.

If they find out your device IMEI with new sim they will get alerts and after that you will get back your phone!

@LIMBO

Benevolent Benevolent
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The numbers belong to Karnataka circle so the incident occurring in a different state shouldn't be an issue I guess. It's mind-boggling that this hasn't been rolled out to the all the circles yet. The FIR will be lodged once the train reaches Bengaluru and thereafter I will do the needful. 

Benevolent Benevolent
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I have fielded multiple calls from the Railway Police so far. The mobiles and other belongings may never be recovered but I must say I am pleasantly surprised with the alacrity displayed so far. 

Benevolent Benevolent
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There was a big collection of recovered mobiles at the GRP station, Bengaluru but unclaimed by their owners. 

Deal Subedar Deal Subedar
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You should file FIR but don't expect you will get your stolen phone back. Your phone can be misused for wrongful activity. Police can track all sims were put in the phone since first used through IMEI. That's why for security purpose we should file a FIR to remain safe.

Benevolent Benevolent
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FIR was lodged with the Railway Police the next day. I was encouraged by the fact that the Railway Police, Odisha where the theft actually took place managed to recover 63 mobiles by arresting a  thief last year. 

P.S. What on earth was the theif thinking by holding onto several dozens of mobiles instead of disposing them ASAP? Also he was stupid enough to operate in only one train, HWR-YPR IIRC. 

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