where to file a complaint for services not received

Entertainer
motabhaii
Recently I booked a turf from Khelomore app. But due to rain the khelomore told me that they will reschedule my booking but I have been trying to call the turf owner and the intermediary app Khelomore through which I have done my booking. But both of them are denying that we can't do anything in this 

Please suggest where I can complain about this to receive a solution
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Deal Cadet Deal Cadet
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Consumer Forum helpline can help

Budding Star Budding Star
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that khelomore app customer service didnt help??

Deal Cadet Deal Cadet
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No :-/
                playing 'pass the buck'.
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Generous Generous
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What's the issue when they are reschduling it? 😬

Entertainer Entertainer
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They are not, both of them are denying right now

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