Wrong home branch showing in newly opened HDFC Bank account

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Deal Cadet
Kaleen
Hello Dimers, today i had opened HDFC Bank savings max account online. After filling basic details, aadhar authentication i got the option to select home branch (i live in Delhi). I selected the nearest one to me and then received the vkyc link. Vkyc was done successfully. I got the bank account no. and ifsc code. Then when i proceeded to fund my account in mobile banking app under profiles it was showing my home branch different to what i had selected. I googled and found out home branch showing was of Maharashtra. I was shocked how could it be possible since it wasn't even in available options to select. I called the customer care but as excepted they asked me to contact nearest branch. I had the no. of RM of branch which i had selected in my form. He told me that by default it shows home branch of place from where your vkyc was done by bank but once kyc gets updated it will correctly reflect the selected branch. Should i trust him since he told me with in a day or two it would be updated or he is lying IMG20230220223947. I have to give this account to my new employer till the end of this week. What should i do since IFSC code would be changed if i proceed to change home branch. In the app it is showing kyc pending but now from evening my debit card started reflecting.



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Benevolent Benevolent
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Let me decode it further hdfc's online accounts start with 50100, as you know first 3 digits are branch code so IFSC HDFC0000501 belongs to Mumbai Maharashtra Branch, 

If you want an account number starting with your branch code don't open account online and don't take ready kit, apply through application form and you will get a different account number not starting with 50100 

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Deal Cadet Deal Cadet
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It will be updated in a day or two, don't worry.

Deal Cadet Deal Cadet
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Kidhar rehto ho bhai Hiranandani Ya Powai ??

Deal Cadet Deal Cadet
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Epsilon_delta wrote:

Kidhar rehto ho bhai Hiranandani Ya Powai ??

I Live in Delhi see i have mentioned it in the post

Deal Cadet Deal Cadet
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Kaleen wrote:

I Live in Delhi see i have mentioned it in the post

Oh OK, I misunderstood the line "
He told me that by default it shows home branch of place from where your vkyc got done but once kyc gets updated it will correctly reflect the selected branch
"

Kanjurmarg west is very close to me that's why asked
Benevolent Benevolent
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Epsilon_delta wrote:

Kidhar rehto ho bhai Hiranandani Ya Powai ??

Delhi...
Benevolent Benevolent
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What should i do since IFSC code would be changed if i proceed to change home branch

in HDFC account number is unique, IFSC is of no use - Branch told me and my exp too for many years

u can try transfer 10rs to yourHDFC+anyHDFC-IFSC

Benevolent Benevolent
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HDFC Bank savings max account online - If it's online account IFSC code shouldn't matter much i suppose...
@guest_999

Deal Cadet Deal Cadet
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caks2006407 wrote:
What should i do since IFSC code would be changed if i proceed to change home branch

in HDFC account number is unique, IFSC is of no use - Branch told me and my exp too for many years

u can try transfer 10rs to yourHDFC+anyHDFC-IFSC

I want home branch to be of my nearest place which i can visit in need of some emergency. That why i haven't funded it yet. Just need clarification is it common practice of HDFC to show random branch as home branch or something wrong happened in my application. Also haven't received any welcome email from HDFC. Is closing this account and visiting nearest branch for physical account opening is an option? I read in their terms and conditions within 14 days of account opening one can close the account without any charges.

Benevolent Benevolent
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Kaleen wrote:

I want home branch to be of my nearest place which i can visit in need of some emergency. That why i haven't funded it yet. Just need clarification is it common practice of HDFC to show random branch as home brach or something wrong happened in my application. Also haven't received any welcome email from HDFC. Is closing this account and visiting nearest branch for physical account opening is an option? I read in their terms and conditions within 14 days of account opening one can close the account without any charges.

Home branch will be as per ur KYC so as RM said it will reflect correctly later

its not ur mistake most likely - HDFC system is pathetic so this confusion

After KYC validation u may get welcome email

Don't close else HDFC will create another big mess

Note: I never opened HDFC a/c online

Deal Cadet Deal Cadet
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this happens in online account opening..

wait for 1-2 days, it will automatically updated..

you don't have to do anything..

Spearhead Spearhead
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caks2006407 wrote:
What should i do since IFSC code would be changed if i proceed to change home branch

in HDFC account number is unique, IFSC is of no use - Branch told me and my exp too for many years

u can try transfer 10rs to yourHDFC+anyHDFC-IFSC

Same goes with sbi

Critic Critic
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MrKool_JJ wrote:

HDFC Bank savings max account online - If it's online account IFSC code shouldn't matter much i suppose...
@guest_999

In many pvt banks only acc number matters as their system ignores IFSC while receiving money from other banks because each acc number is unique.
Deal Cadet Deal Cadet
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I had that same branch too.. might be a placeholder. will be updated in a few days.


Helpful Helpful
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Let's assume the home service/branch is set as a wrong one due to whatever reasons.
1. Whatever you can do in your service/home branch, you can do it from any branch. What special transactions are you looking for?

2. Changing your service/home branch is a pretty simple process
You are getting unnecessarily anxious about a trivial matter. Don't worry.

Benevolent Benevolent
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HDFC shows first branch s Maharashtra only they update after few days

Benevolent Benevolent
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Let me decode it further hdfc's online accounts start with 50100, as you know first 3 digits are branch code so IFSC HDFC0000501 belongs to Mumbai Maharashtra Branch, 

If you want an account number starting with your branch code don't open account online and don't take ready kit, apply through application form and you will get a different account number not starting with 50100 

Deal Cadet Deal Cadet
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Thanks guys for your inputs, also wanted to know  activating insta alerts email is sufficient or for better information alerts through sms is recommended? Also sms alerts are free or paid in savings max account?

Benevolent Benevolent
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guest_999 wrote:
In many pvt banks only acc number matters as their system ignores IFSC while receiving money from other banks because each acc number is unique.
yep, that's what for online txns ifsc doesn't matter much...
Critic Critic
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MrKool_JJ wrote:
yep, that's what for online txns ifsc doesn't matter much...
For many public sector banks it matters though.
Benevolent Benevolent
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guest_999 wrote:
For many public sector banks it matters though.
But this account would be just to cater OPs 2ndary requirements right so i was talking in that perspective 😄
Deal Cadet Deal Cadet
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Same.. but it got updated within 24hrs .. KYC status still shows pending.. what about you?

Deal Newbie Deal Newbie
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After how many days kit delivers to home??. Hdfc debit card is reflecting from yesterday and kyc status is pending.

Deal Cadet Deal Cadet
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In 5-6 days kit gets delivered. Kyc got updated in 9-10 days.

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