You can not add money to your Amazon Pay balance. 

No it is working smoothly….

May be account locked by Amazon. Complaint them…

hps21 wrote:

May be account locked by Amazon. Complaint them…

Yup , complained already

Me too facing the same issue from morning
Received email for the same freezing of Amazon Pay Balance ( Money )

goelamit wrote:

Me too facing the same issue from morning
Received email for the same freezing of Amazon Pay Balance ( Money )

Yup , I received it today morning

goelamit wrote:

Me too facing the same issue from morning
Received email for the same freezing of Amazon Pay Balance ( Money )

Do u have multiple accounts?

I have got too. I have complaint and waiting for their resolution

U have multiple accounts?

onlinework4all wrote:

I have got too. I have complaint and waiting for their resolution

^

..

billionaire wrote:

Do u have multiple accounts?

yes
use two accounts on same mobile
One is of mine and other is of my brother
Both are prime accounts and are very old accounts
Sometimes use my Brother’s account so as to utilise his Amazon pay balance that he adds during offers and didn’t utilise it

goelamit wrote:

yes
use two accounts on same mobile
One is of mine and other is of my brother
Both are prime accounts and are very old accounts
Sometimes use my Brother’s account so as to utilise his Amazon pay balance that he adds during offers and didn’t utilise it

That is the reason

goelamit wrote:

yes
use two accounts on same mobile
One is of mine and other is of my brother
Both are prime accounts and are very old accounts
Sometimes use my Brother’s account so as to utilise his Amazon pay balance that he adds during offers and didn’t utilise it

My also got locked for that reason

billionaire wrote:

That is the reason

what’s your then ?

billionaire wrote:

That is the reason

Multiple Prime Accounts is the reason of this

roohan wrote:

Multiple Prime Accounts is the reason of this

No bro

roohan wrote:

Multiple Prime Accounts is the reason of this

Multiple accounts with one number is the reason

billionaire wrote:

My also got locked for that reason

ohk
both accounts of mine are blocked now
Everything is working fine and able to utilise the balance but only problem is that can’t add fund in Amazon Pay Balance Money but the top up can be done in Amazon Pay Balance Gc & Credits

goelamit wrote:

ohk
both accounts of mine are blocked now
Everything is working fine and able to utilise the balance but only problem is that can’t add fund in Amazon Pay Balance Money but the top up can be done in Amazon Pay Balance Gc & Credits

Yup , same here

billionaire wrote:

Multiple accounts with one number is the reason

numbers are different in my case

goelamit wrote:

numbers are different in my case

Maybe but they know that u have multiple accounts

billionaire wrote:

Maybe but they know that u have multiple accounts

Maybe i think that there is a verification process in Amazon Pay Money and that had lead to the problem.
May be both account verification has been done from same number as it automatically verifies without any otp

Plz update once u get response from amazon cc… as I also have whole family amazon account with same address but different card n mobile…

mitu-ag wrote:

Plz update once u get response from amazon cc… as I also have whole family amazon account with same address but different card n mobile…

Yours account locked as well?

This Amazon has been doing this for ages, yet we have many courageous dimers…

billionaire wrote:

Yours account locked as well?

No mine is working fine

received this email :

Hello,

Your account was reviewed basis our internal process for your security and we have found this account associated with Amazon Pay balance [Your Money] to be duplicate. This account has been set to freeze status, you wouldn’t be able to add any further funds but the available funds(if any) can be utilized accordingly.
Please revert to your original account for use. If you have any further questions or concerns, please contact us at [email protected]

Thank you,
Amazon Pay

Warmest regards,
Amazon.in

what should i reply to unfreeze the account

someone plz help

kamraashokkumar803 wrote:

received this email :

Hello,

Your account was reviewed basis our internal process for your security and we have found this account associated with Amazon Pay balance [Your Money] to be duplicate. This account has been set to freeze status, you wouldn’t be able to add any further funds but the available funds(if any) can be utilized accordingly.
Please revert to your original account for use. If you have any further questions or concerns, please contact us at [email protected]

Thank you,
Amazon Pay

Warmest regards,
Amazon.in

what should i reply to unfreeze the account

someone plz help

what did you do?

Some reported that selected accounts are banned after they used it for recharges via heptic.