Your online payment failed or No Refund ? use RBI digital obudsman to get your money back
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your online payment failed or no refund ? use RBI digital obudsman to get your money back -
Note – first file a chargeback from your bank or if bank denied to file a charge back then use RBI digital obudsman
FAQs on Ombudsman Scheme for Digital Transactions, 2019 - https://m.rbi.org.in/Scripts/FAQView.aspx?...27
How to file complaints against banks and NBFCs on RBI website - https://economictimes.indiatimes.com/wealth/sav...
Latest News, Digital payments to become easier: Online system for customer grievances is a must, says RBI - https://www.livemint.com/industry/banking/rbi-d...
Soon Card Company or 3rd Party UPI apps also provide customers with a facility to lodge disputes and grievances through the same mobile app used for making payments -
Any entity that is setting up a payment system in the country shall arrange the ODR system at the starting of the services, the regulator directed
“The authorised PSOs shall implement an ODR system for disputes and grievances related to failed transactions in their respective payment systems by January 1, 2021,” the Reserve Bank of India stated.
Once a customer has lodged the dispute or grievance, a unique reference number shall be allocated by the ODR system. Facility shall be provided to the customers for tracking the status of the dispute or grievance using this reference number.
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@androgame This May Help You To Get Your Airtel Refund Back if You Yet Not Received
Thanks for the tag bro, will look what can be done here.
Karma pending 
Bro in case of virtual card like tmw wallet?
Hi @abhishek012 can we file chargeback against Flipkart using this? I placed an order with Flipkart paid using UPI later cancelled the same before it gets shipped but still my status is stuck with refund processing.
If Flipkart Initiated your Refund and not receive in your bank account then YES.
otherwise contact Flipkart, if Flipkart hold your refund.
Note – first file a chargeback from your bank or if bank denied to file a charge back then use RBI digital obudsman
Will this be of any help for 2x failed IRCTC transactions some 18 months ago? Only 20.56×2 (service charges) was refunded, 995×2 (the base fares) is still missing. SBI CC was absolutely of no help. So visited branch. Initially the complaint was rejected stating “incorrect description” and later closed as 30 days had elapsed. Dozens of emails to IRCTC, tagging Piyush Goyal on Twitter, the Atom Tech PG nothing helped. Planned to file a case in consumer court this summer but COVID19 happened.
Yes. Proceed.
ok, the Escalation for Bank refund issues.
Customer Care — Nodal Officer — Ombudsman
Follow the path, you might think directly jumping lines will help, it doesn’t because there is a clause that says that you need to follow this procedure.
Also, do not escalate to Ombudsman for ongoing issues, only after the final decision is posted by the Bank etc, then go to the Ombudsman.
Yes
Good info
Vu+Kg 
Good post, VU