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zomato illegal order placed and money deducted

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zrk00724

http://zom...om
hi yesterday i was checking out products on zomato then i clicked on view cart but i was redirected to page saying order placed and my 320 from paytm were also debited without otp
i messaged them on chat in 2 seconds to cancel the order but they didn’t respond even till 2 hrs i asked the restaurant not to accpt order but they too said why wont we then i asked delivery boy to contact me to zomato and zomato cancelled my order saying no refund will ne processed plz help guys

edit—- tnq for support guyz please order more and write complain until they start cancellation policy we all can only help each other

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Deal Lieutenant Deal Lieutenant
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Consumer forum.
Consumerforum.gov.in

Deal Cadet Deal Cadet
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There is small tab at bottom which pays thru paytm. There is no otp required for paytm. You might have clicked there

Deal Newbie Deal Newbie
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They have saved your paytm linked account.
So there was a mistake while paying by you that you have not entered the promocode and you have done next.

Deal Cadet Deal Cadet
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Same happened with me, I was just checking offers and order was placed through LazyPay, they denied for cancelation

Deal Newbie Deal Newbie
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So there is no option to cancel the order. And you have to unlink your paytm account from zamato account after every transaction.

Deal Newbie Deal Newbie
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Twitter pe daal do

Deal Cadet Deal Cadet
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When u r trying something… always keep the payment method to mobikwik or something other which doesn’t have that much balance. So even if u click Order by mistake it will not make any payment. grin

Analyst Analyst
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onbux wrote:

When u r trying something… always keep the payment method to mobikwik or something other which doesn’t have that much balance. So even if u click Order by mistake it will not make any payment. grin

Yes… COD is ninja technique joy stuck_out_tongue_winking_eye

Commentator Commentator
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Sorry to say this but they probably won’t help you. Better register a complaint online via consumer forum or helpline . Send Zomato a mail stating all the details and your complaint number . That might trigger them

Deal Cadet Deal Cadet
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onbux wrote:

When u r trying something… always keep the payment method to mobikwik or something other which doesn’t have that much balance. So even if u click Order by mistake it will not make any payment. grin

sunglasses sunglasses sunglasses sunglasses sunglasses
Deal Newbie Deal Newbie
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stealdeal wrote:

There is small tab at bottom which pays thru paytm. There is no otp required for paytm. You might have clicked there

no bro i clicked view cart
same happnd with my sister too

Deal Newbie Deal Newbie
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CITYZEN007 wrote:

Sorry to say this but they probably won’t help you.
Better register a complaint online via consumer forum or helpline .
Send Zomato a mail stating all the details and your complaint. That might trigger them

i mailed them but no reply yet i need to file it in consumer forum now

Mobile Guru Mobile Guru
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nihal.gami94094927 wrote:

Same happened with me, I was just checking offers and order was placed through LazyPay, they denied for cancelation

i have lost more than 400rs in lazypay for such kind of txn’s

Mobile Guru Mobile Guru
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stealdeal wrote:

There is small tab at bottom which pays thru paytm. There is no otp required for paytm. You might have clicked there

yes right

Deal Lieutenant Deal Lieutenant
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better option, order again worth 750 on cod and don’t take it, they will call u for reason, tell them your story and say them, refund my money else i ll repeat the same,

Deal Subedar Deal Subedar
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#MeToo
Faced similar situation with my first ever ubereats order when trying to apply coupon code to get cream stone ice cream if 350 for 35, but order got placed at full cost with all taxes etc, couldn’t cancel the order even as those guys have almost immediately shipped the order within 1-2 mins

Deal Subedar Deal Subedar
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zrk00724 wrote:

no bro i clicked view cart
same happnd with my sister too

U can revoke paytm access for any 3rd party app at paytm app ( payment setting > Linked app and subscription > app link with paytm wallet).

Deal Newbie Deal Newbie
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same thing happened with me , i just added to cart. and 200/- rupees deducted from paytm without my knowledge in 20 minuted delivery boy was ready with the food….we already had out home cooked food and unnecessarily this food came…….zomato did made lot of orders yesterday

Deal Subedar Deal Subedar
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Just tell delivery boy that to call zomato and tell person is out of given location

Or tell delivery boy to come at some other location he will cancel order on his own and u will get refund

Deal Newbie Deal Newbie
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Same mere saath v hua hai kal

Deal Subedar Deal Subedar
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THE-OSHO wrote:

better option, order again worth 750 on cod and don’t take it, they will call u for reason, tell them your story and say them, refund my money else i ll repeat the same,

And keep repeating it until they issue you refund stuck_out_tongue_winking_eye

Deal Subedar Deal Subedar
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rbx007 wrote:

Just tell delivery boy that to call zomato and tell person is out of given location

Or tell delivery boy to come at some other location he will cancel order on his own and u will get refund

This is a very interesting advice… Its better to get the delivery person on your side if zomato is not willing to help..

I am also too skeptical of linked accounts with PAYTM… Will de-link it as advised above… What will be the consequences…

Deal Cadet Deal Cadet
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Zomato: it’s called revenge smile

Deal Newbie Deal Newbie
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sardasa wrote:

And keep repeating it until they issue you refund stuck_out_tongue_winking_eye

wow thats great

Deal Newbie Deal Newbie
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uday_kumar73491 wrote:

Zomato: it’s called revenge smile

please everyone just bring this issue to their notice as it happened with many yesterday mail them rate them on playstore and paytm too that why paymnt was done without otp

Deal Subedar Deal Subedar
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sardasa wrote:

And keep repeating it until they issue you refund stuck_out_tongue_winking_eye

They will simply ban the registered a/c or mobile no.

Deal Cadet Deal Cadet
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zrk00724 wrote:

please everyone just bring this issue to their notice as it happened with many yesterday mail them rate them on playstore and paytm too that why paymnt was done without otp

I’m in plus1

Deal Newbie Deal Newbie
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HailStonE wrote:

They will simply ban the registered a/c or mobile no.

koi ni bhai we will make fake accounts

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