Hotness Bata showroom fined Rs 9,000 for forcing custom...

Hot Deal Bata showroom fined Rs 9,000 for forcing customer to pay Rs 3 for carry bag

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Bata showroom fined Rs 9,000 for forcing customer to pay Rs 3 for carry bag

A showroom of Bata in Chandigarh was recently fined Rs 9,000 by a consumer court after it forced one of its customers to pay Rs 3 for a carry bag.

Dinesh Prasad had gone to the said Bata showroom in Sector 22 in February for certain purchases. At the billing counter, he was told that he would have to pay Rs 3 in addition to the bill for the items purchased, for a carry bag. While at the time, Prasad ended up paying the extra amount for the carry bag, he approached the city’s Consumer Forum and lodged a complaint.

A consumer court eventually ruled in Prasad’s favour and directed the Bata showroom against which the complaint was filed to not only return Rs 3 charged from Prasad but also compensate him for his troubles and legal fees. In addition, the court ordered the showroom to ensure that free carry bags are provided to all customers henceforth.

Senior advocate Pankaj Chandgothiya told that despite consumer courts being very strict when dealing with such issues, a number of big brands in the country continue to look at making a quick buck by charging for carry bags. While many customers opt to pay considering that the charge is quite nominal, brands and their respective showrooms are not permitted to levy any additional charge for bags.

Chandgothiya also said that in this particular instance, the Bata showroom had argued that it is committed to saving the environment and the paper bag given to Prasad was expensive. The argument was shot down by the consumer court which directed it to pay Rs 3,000 for Prasad’s troubles, Rs 1,000 to cover his legal cost and Rs 5,000 to the Consumer Forum’s Legal and Accounting wing. It also said that brands put their logos on carry bags and yet charge customers for what essentially is an advertisement for the brand.

37 Comments  |  
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Zsjpjnd
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Bigbazaar also charges for poly-bags.. should we complain for that also?

Bal ganesh
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161508 wrote:

Bigbazaar also charges for poly-bags.. should we complain for that also?

confusing…earlier there was an order to mandatorily charge for carry bags

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Last week, More supermarket Orbit Plaza, Ghaziabad, charged me 40₹ for simple sa jute bag. I argued with them for 5 minutes then had to carry it 😞😥

75pe
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saucap wrote:

Last week, More supermarket Orbit Plaza, Ghaziabad, charged me 40₹ in Ghaziabad for simple sa jute bag. I argued with them for 5 minutes then had to carry it 😞😥

amazon sey order kartey ek cardboard box free mey milta

75pe
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caks2006407 wrote:

confusing…earlier there was an order to mandatorily charge for carry bags

It also said that brands put their logos on carry bags and yet charge customers for what essentially is an advertisement for the brand.

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Simbha3 wrote:

It also said that brands put their logos on carry bags and yet charge customers for what essentially is an advertisement for the brand.

So as per court customer should charge these showrooms for carry bags. smile stuck_out_tongue

75pe
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caks2006407 wrote:

So as per court customer should charge these showrooms for carry bags. smile stuck_out_tongue

yes ….sub kat rahey hain aam janta ki…

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saucap wrote:

Last week, More supermarket Orbit Plaza, Ghaziabad, charged me 40₹ for simple sa jute bag. I argued with them for 5 minutes then had to carry it 😞😥

Ghaziabad mai kahan? Aur ab kahan ho madam ji?

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BTW as per most experts this would go against consumer interests as an increased charge on stores (even if its a minute one) would mean a manifold increase in product prices, its wrong if the store denies the customer to carry his/her own carry bag inside and thats punishable, but asking stores to give a free one is incorrect i think

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androgame wrote:

BTW as per most experts this would go against consumer interests as an increased charge on stores (even if its a minute one) would mean a manifold increase in product prices, its wrong if the store denies the customer to carry his/her own carry bag inside and thats punishable, but asking stores to give a free one is incorrect i think

Stores have to provide alternative for the customer to carry products they gave purchased from them.
Charging for carry bags with there logos or names printed on it, is not acceptable.

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Common-man wrote:

Stores have to provide alternative for the customer to carry products they gave purchased from them.
Charging for carry bags with there logos or names printed on it is not acceptable.

sunglasses Yeah, they should give some transport package which can be used as a temporary carriage (like the polybags in big bazaar and other outlets)

But the current ones which are being sold are more sturdy ones, hence expecting them for free is something different

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androgame wrote:
sunglasses Yeah, they should give some transport package which can be used as a temporary carriage (like the polybags in big bazaar and other outlets)

But the current ones which are being sold are more sturdy ones, hence expecting them for free is something different

Sorry , but i don’t agree with you on this.

Everthing is calculated by the shopkeepers beforehand.

They just found a new way to extract money .

Shopkeepers other than malls and big stores, provide bags .

Please don’t say about discounts , overheads, environment friend, etc .etc. , all this is to fool the special educated ones.

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Common-man wrote:

Sorry , but i don’t agree with you on this.

Everthing is calculated by the shopkeepers beforehand.

They just found a new way to extract money .

Shopkeepers other than malls and big stores, provide bags .

Please don’t say about discounts , overheads, environment friend, etc .etc. , all this is to fool the special educated ones.

Right bro I too agree that they already have their costs included in the selling price , but this scenario is same as the skyrocketing prices of popcorn in cinemas, it happens because people are ready to pay for it
And that’s fine
Personally I always take my own backpack for shopping purposes

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androgame wrote:

Right bro I too agree that they already have their costs included in the selling price , but this scenario is same as the skyrocketing prices of popcorn in cinemas, it happens because people are ready to pay for it
And that’s fine
Personally I always take my own backpack for shopping purposes

Its good to take our own bags while shopping, but forcing public to pay for there advertised bags in name of environment is ridiculous, where does environment friend thought dissappear while accepting money for the same bag.

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Common-man wrote:

Its good to take our own bags while shopping, but forcing public to pay for there advertised bags in name of environment is ridiculous, where does environment friend thought dissappear while accepting money for the same bag.

Yup, all this is an eyewash
I mostly don’t fall for such things

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Stores don’t expect us to bring bags ,


they are just damn sure that they can   earn  extra by this .

75pe
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Common-man wrote:

Stores have to provide alternative for the customer to carry products they gave purchased from them.
Charging for carry bags with there logos or names printed on it, is not acceptable.

in that sense every item with a company logo we should get for free .
gucci tshirts .
supreme appeals
apple phones
Nike shoes etc..

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Simbha3 wrote:

in that sense every item with a company logo we should get for free .
gucci tshirts .
supreme appeals
apple phones
Nike shoes etc..

Great sense of humour.

You are True Jewel of …….. ( don’t know what to say )

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Common-man wrote:

Great sense of humour.

You are True Jewel of …….. ( don’t know what to say )

Lol smile

Kgf
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He went to court for a paltry 3rs (which is not a scam or a steal comparitively) while most big outlets charge 20-50rs per bag laughing

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G-Gowda wrote:

He went to court for a paltry 3rs (which is not a scam or a steal comparitively) while most big outlets charge 20-50rs per bag laughing

Yes he went court for Rs.3 , and many people don’t give a damn if charged Rs.20 – 50 ,on the contrary they feel pride in it , and the oulets cashon because of this type.

Different thought process.

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Common-man wrote:

Yes he went court for Rs.3 , and many people don’t give a damn if charged Rs.20 – 50 ,on the contrary they feel pride in it , and the oulets cashon because of this type.

Different thought process.

Kuch log rich people, costly services and costly stores me paisa dene me apni izzat brhna smjhte hain. And Some others garibon and needy Ko.

  P.S- Always think about saving few bucks by looking out for Discounts, offers when buying things or availing services from rich people, brand stores, and try to pay full amount when doing the same from poor people.

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saucap wrote:

Last week, More supermarket Orbit Plaza, Ghaziabad, charged me 40₹ for simple sa jute bag. I argued with them for 5 minutes then had to carry it 😞😥

What’s the use in arguing sweat

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Big Bazaar also does same.

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At our local big bazaar,d mart ,…. We don’t need to purchase plastic bags compulsory …
Some options below …

1) we carry our own cotten-made bags . Keep that outside , and use that after payment checkout.
2) if no bags with us if things are lesser in quantity , can easily carried in car without any bags .
3) if still want to purchase ,its your choice .

And as i believe this method is best . No need to decrease any rates . And that’s illogical that person who can purchase a 1500+ shoes can’t afford 20+ bag .

And  if matter is of rights , then your whole life will be gone with fighting with society in india

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Bata stopped charging customers for bags.
Thanks to internet sensation stuck_out_tongue_winking_eye

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mrKool_JJ wrote:

What’s the use in arguing sweat

Argument may  not help ,
But action taken , made bata to provide bag on shopping with them  to all  without any charges.

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Common-man wrote:

Stores have to provide alternative for the customer to carry products they gave purchased from them.
Charging for carry bags with there logos or names printed on it, is not acceptable.

Its a court order that if there are logo’s on the bags then you can not use it at other places and the customer should not be charged for it but the big companies all do.. The little shops always give blank bags with no logos and such.

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