BigBasket encouraging hoarding in Kolkata

BigBasket encouraging hoarding in Kolkata

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Deal Newbie
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Hi all,

MangoCitizen from Kolkata.

Bigbasket has been showing a bogus message “All Slots Full. Try Again Later” ever since the lockdown began. It has been tweeting about how hard it is trying to raise its delivery capacity and that customers shouldn’t hoard groceries and staples.

In Kolkata, BB has not taken any new orders since the lockdown began. It says it is catering to already prepaid orders and all slots are full.

The real story is different.

BB has only been catering to its bbDaily customers ever since Day1 of lockdown. You are a bbDaily customer if you live in a big housing complex(over 100 apartments), eg South City, Hiland Park, Sukhobrishti etc etc.

A cousin of mine who lives in the SpaceCircle complex on VIP road (near airport) says that BB has been a true help for them in the lockdown days. Throughout the day, BB trucks come and go and bring orders placed by the residents of the complex. BBdaily customers can place orders, every night, and have it delivered next morning, just like in normal times. My cousin, who is very affluent, says he and his neighbors have been stocking up as much as there is space in their plush 4 BHK apartments. Thanks to BB, none of the residents in his complex had to go out to buy groceries, fruits or meat!

The story outside bbDaily complexes is different. bbStar customers, who are regular users of the service, had to queue up at neighborhood stores and flea markets or buy at overpriced rates from Grofers.

I want to know if this is the same story in Chennai, Delhi, Bangalore, NCR, where BB has this bbdaily service.

BB has been really dishonest and its actions I think qualifies for legal action and scrutiny.

Thanks for reading

8 Comments  |  
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Critic
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I am BBStar member from Kolkata. As BB is not delivering, I have switched to first Spencers then Swigy Grocery & Zomato Market and now Amazon Pantry is back. Swigy and Zomato delivers the same day, so that added advantage.
Big Basket can go take a hike. Not going to renew the BBStar membership.

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Shopping Friend
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does having BB star membership of 300 give any extra benefits – like free delivery / quick slots

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Deal Subedar
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desiman wrote:

does having BB star membership of 300 give any extra benefits – like free delivery / quick slots

Free delivery for order over 600 otherwise its 1200

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Deal Subedar
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am part of BB star membership in Kolkata, you get free shipping for min 600 amt of cart value. Initially they had cancelled my order during the first week of lockdown & the refund of that took ages (almost 15 days, that too after multiple followups). However later they did deliver an order & had a successful order placed today as well with delivery date of 22nd.

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Shopping Friend
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sardasa wrote:

Free delivery for order over 600 otherwise its 1200

what about slots any preference

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Deal Subedar
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desiman wrote:

what about slots any preference

Not during this time otherwise yes

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Shopping Friend
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is there any code available to get this membership apart from timesprime

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