Cleartrip GV expiring today - Payment page show...

Cleartrip GV expiring today - Payment page showing error even after GV successfully applied

27°
Bh 400x400
Deal Cadet
93
674
43

Folks – Need some help.

I have few cleartrip GVs which are expiring today (10 Oct 2019) – The payment page is showing error even after GV successfully applied. The error reads as below:
“Sorry, we can not process your payment at this time. Please try again after some time.”

Please guide on what should I do?
Can customer care use the GV on phone and book at their end?

9 Comments  |  
5 Dimers
Bh 400x400
Deal Cadet
93
674
43

Also, if I book a free cancellation hotel and pay using GV, will I get back a new GV on cancellation?

Missing
Deal Cadet
31
944
13

No it would be back to source that is gv.
Gv are normally for flight and hotel. What amount of gv you have?

Bh 400x400
Deal Cadet
93
674
43

1000*5

Missing
Deal Cadet
102
750
15
bargainhunter wrote:

Also, if I book a free cancellation hotel and pay using GV, will I get back a new GV on cancellation?

NO… don’t try this… I had similar case 1-2 year back. They denied giving new GC. I had one screenshot where they had mentioned that you will receive the new giftcard. I made complaint on PG portal using that, first they denied it but finally issued the new giftcard. But nowadays, PG portal is also not helpful. In my case, executive from PG portal really helped me to get the new GC. Gone are those days !!!

Bal ganesh
Deal Lieutenant
94
3892
49

Make payment with GV+CreditCard/NetBanking/Wallet.
Do not pay total amount with GV only – CT has this deliberate bug – sometimes

Bh 400x400
Deal Cadet
93
674
43
caks2006407 wrote:

Make payment with GV+CreditCard/NetBanking/Wallet.
Do not pay total amount with GV only – CT has this deliberate bug – sometimes

You were right. Thanks for the suggestion

Missing
Deal Cadet
179
348
1

I booked a hotel using GV and they cancelled due to technical issue.
Followed up for 3 months to resolve it. Worst customer care in travel website is Cleartrip.

Bh 400x400
Deal Cadet
93
674
43
GamesBond wrote:

I booked a hotel using GV and they cancelled due to technical issue.
Followed up for 3 months to resolve it. Worst customer care in travel website is Cleartrip.

Cancelled immediately or after few days?

Missing
Deal Cadet
179
348
1
Expand
bargainhunter wrote:

Cancelled immediately or after few days?

Immediate cancellation.

Missing