Coolwinks app craziness

Coolwinks app craziness

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Today I downloaded the latest version (which I think it’s still in beta mode) and went ahead to get coolwinks 100% amazon pay offer.

But had an unexpected annoyances, as soon as i click proceed to pay it hangs a bit and starts crashing!
Bcz of that on loop crashing, it created another exact same order and cut the cashback offer amount I got for my 1st order! Still clueless on how it created the duplicate order by itself 😲
Contacted their CC and they said the amount for the duplicate order’s refund is initiated n will be be credited to amazon in 7-10 days. So hopefully it gets credited soon.
Anyways apps are scary! Someone here had paytm card details hacked and used it to recharge somebody else’s phone no! And paytm denies itself from any responsibility #shameless
This is why I don’t trust any of them with card details.
Be careful with these apps.

UPDATE : I got full refund today morning. They won my trust, I’m going ahead with my 2nd order for computer glasses. But I’ll be ordering through browser 😅

15 Comments  |  
4 Dimers
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Oh wait, they did only said it will be refunded but hopefully the amount will get reflected on amazon pay and not as coolwinks inapp cash.
Does anyone here have any idea about it?

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Deal Subedar
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You can do nothing except waiting for refund. And refund will be done to amazon pay if you paid with Amazon.
And the hacking incident you mentioned happened, as per the victim, on phonepe and not Paytm.

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This is exactly what happened with my cousin and she’s bery angry at me… as if I’m coolwinks app developer 😑
So she wrote about her dilemma and they will refund but the refund might take more than 30 days!!

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Deal Subedar
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rini50 wrote:

This is exactly what happened with my cousin and she’s bery angry at me… as if I’m coolwinks app developer 😑
So she wrote about her dilemma and they will refund but the refund might take more than 30 days!!

1 month?? flushed Who said that?

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drsa478 wrote:

Okay. You can do nothing there, when it’s there policy.

Its still a crazy long time for a refund! I hope she gets the full refund of 1604 since she immediately cancelled it :/

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rini50 wrote:

Its still a crazy long time for a refund! I hope she gets the full refund of 1604 since she immediately cancelled it :/

In November I cancelled an order after 4 days as I didn’t received the amazon pay cashback. And got the refund within 7 days.

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rini50 wrote:

Its still a crazy long time for a refund! I hope she gets the full refund of 1604 since she immediately cancelled it :/

It doesn’t take that long. I cancelled Coolwinks order 3 times because I didn’t receive the cashback. I cancelled after 10-20 mins and got the refund on Amazon Pay and Paytm in 2-3 days.

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Roushh wrote:

It doesn’t take that long. I cancelled Coolwinks order 3 times because I didn’t receive the cashback. I cancelled after 10-20 mins and got the refund on Amazon Pay and Paytm in 2-3 days.

I hope it happens like in your case but we got emails stating the time period ☹
P.S. when you cancelled, did you get full refund?

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Roushh wrote:

It doesn’t take that long. I cancelled Coolwinks order 3 times because I didn’t receive the cashback. I cancelled after 10-20 mins and got the refund on Amazon Pay and Paytm in 2-3 days.

Lucky you! I hope my cousin gets her refund this fast.

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hana25 wrote:

I hope it happens like in your case but we got emails stating the time period ☹
P.S. when you cancelled, did you get full refund?

Yes, I got full refund.

I cancelled 3 orders. 2 were paid via Paytm in November. And 1 from Amazon Pay 2 weeks ago.

I didn’t pay attention to the time period mentioned in email. Maybe they mention 30 days in all emails or maybe they start doing this. But I got money refunded to the wallet in 2-3 days. Never took more time than that. At least in my case.

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Roushh wrote:

Yes, I got full refund.

I cancelled 3 orders. 2 were paid via Paytm in November. And 1 from Amazon Pay 2 weeks ago.

I didn’t pay attention to the time period mentioned in email. Maybe they mention 30 days in all emails or maybe they start doing this. But I got money refunded to the wallet in 2-3 days. Never took more time than that. At least in my case.

Thats nice to hear. Atleast they give full refund ☺

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UPDATE : I got full refund today morning. They won my trust, I’m going ahead with my 2nd order for anti glare computer glasses ☺

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hana25 wrote:

UPDATE : I got full refund today morning. They won my trust, I’m going ahead with my 2nd order for anti glare computer glasses ☺

Cousin got refund this afternoon. She received it in 2 days while the hell did they wrote 30 days or more in their refund policy! Scaring customers unnecessarily like that 😅

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