fake item delivered paytm: what to do?

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Last Comment 2016-07-04

2016-07-04

guys, a fake product has been delivered by paytm. the product description was perf
ect on the site, but the delivered item is fake.

what is the best way to address this? (of course one option is to return & take a refund)

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https://www.desidime.com/discussions/fake-item-delivered-paytm-what-to-do?page=1#post_3452636

thtbrviner891

2016-07-04

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how much worth item ?

https://www.desidime.com/discussions/fake-item-delivered-paytm-what-to-do?page=1#post_3452655

Cherryboy

2016-07-04

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You can’t do anything except returning item and taking refund. Mot of the sellers are selling cheap items on PAYTM by importing them from China through their aliexpress tieup. In other words PAYTM knows that they are selling counterfeit products and they will not take any action against sellers.

https://www.desidime.com/discussions/fake-item-delivered-paytm-what-to-do?page=1#post_3452770

vivek7

2016-07-04

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what was the product give the link

https://www.desidime.com/discussions/fake-item-delivered-paytm-what-to-do?page=1#post_3452882

dealshunter

2016-07-04

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@thtbrviner891 wrote:

how much worth item ?

Approx 700rs including shipping. Pl. find the link below.

@Cherry wrote:

You can’t do anything except returning item and taking refund. Mot of the sellers are selling cheap items on PAYTM by importing them from China through their aliexpress tieup. In other words PAYTM knows that they are selling counterfeit products and they will not take any action against sellers.

You are right. They will hide the fact that their sellers are using their platform to sell fake items. This item is having some other name and they will just say its a wrong product & hence money is returned. Wish there is some means to fix this fake sellers problem online. How about reporting it to the original manufacturer instead of just reporting back to paytm?