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Flipkart blocked my 27K

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Deal Newbie
mrmd

Flipkart blocked my account containing 27 k wallet money after i lodged a complain against them in consumer forum.
It had 27 K wallet money and now their customer support isn’t replying properly .

https://twitter.com/me_awesomista/status/110908...

Dimers please help .

UPDATE 23-3
They are telling me to contact the original site of buying of the EGV for resolution.
And they will do nothing from their end .They will not unblock my account!.
Neither will they release the egv from blocked wallet !
THIS IS THE LEVEL OF FRAUD THAT THESE GUYS ARE CAPABLE OF COMMITTING!

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25 Dimers
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Deal Newbie Deal Newbie
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Dimers Help me pensive

Mobile Guru Mobile Guru
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flushed

Why did u tag Amazon there asking for help

Post Mogul Post Mogul
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No problem. u can file a new case against them.. Take a screenshot n other evidence n ask for mental harassment compensation n interest too

Deal Subedar Deal Subedar
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lol you are asking help from amazon

Deal Newbie Deal Newbie
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Tagged amazon just for some sarcastic effect!.
But this Flipchor is giving me undue mental stress that i dont want .
About filing a case we all know how that goes in india . I have neither the time or the mental strength to go through with it.
Therefore trying if social media harrasment would help.
Its a rather large amount otherwise i would have just let it go.

Deal Newbie Deal Newbie
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Retweeted bro! .
After the acquisition flipkart services have really deteriorated .

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Deal Subedar Deal Subedar
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27 K Is A Huge Amount Man !!
Any Reason They Gave For Blocking?

Deal Newbie Deal Newbie
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So the whole story is that i was trying to return a item which as wrong in size and the flipkart didnt bother to collect it and Kept cancelling my refund request . On further taking this up with customer support they replied that the wishmaster reported that the item to be collected was different and request was cancelled though product was not even tried to be picked up!

I also created a complaint on consumer forum regarding flipkart.
And day after the item was picked and refund issued only for them to block the account next day saying too many returns on my account !!

Analyst Analyst
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flipkart does this, you give negative rating or any complaints against them and they block your account. They will also block any future accounts by you as well.

They take the terms, Their right to serve seriously.. Actually only company I have seen doing it. Been kicked out and all that but never life time ban like FK..

Deal Newbie Deal Newbie
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What fault brother ?

If you have any ideas on how to approach this i would be more than thankful .

Deal Subedar Deal Subedar
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What should be done if you had purchased shoes from puma and go to nike for return issue. Same you had done.
And flipkart had just blocked your acc. Your money is safe as well . They haven’t steal yet .
Firstly you had already registered on CF . you will get answer for sure but it takes time in india. Don’t take any bad actions in hurry

Deal Newbie Deal Newbie
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Waiting is all i have been doing !
Its been 6 days since they blocked my account and all they give is stupid escalation message and their customer associated are so helpless!!

Community Angel Community Angel
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Wait 15-20 days ,because many cases will get resolution in 20 days , if no resolution then PM me i will help you smile

Deal Newbie Deal Newbie
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Well their support team is so stupid that they are telling me to contact the original site of buying of the EGV for resolution.
And they will do nothing from their end .They will not unblock my account!.
Neither will they release the egv from blocked wallet !
THIS IS THE LEVEL OF FRAUD THAT THESE GUYS ARE CAPABLE OF COMMITTING!

Deal Lieutenant Deal Lieutenant
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Hello OP,

As i know that your hard earned precious money is stucked with flipkart.
As per my opinion that i usually follows just as same i followed with some other online retail.
Just call to consumer forum and then call them and raise complaint with them after that mail the consumer forum complain number to the flipkart.

One dimer his account was blocked he just raised complaint in consumer forum after that within 1month flipkart supervisor himself called and apologize for what they done, and unblocked his account.

I hope this will help brother. sweat_smile

Deal Newbie Deal Newbie
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@panchabhut Thanks brother . But i am apprehensive of its applicability as flipkart gift card is a closed payment system and complaining to banking ombudsman requires it to be a semi closed or open system .
Though recourse through courts seems a plausible solution only problem is through consumer courts i would have to first give them a month to resolve the issue and even after complaining its a long road.

Flipkart has really fallen !

Deal Newbie Deal Newbie
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@typhoon well brother the whole thing started after i complained about them in consumer forum.

The grievance officer who called me was a illiterate moron .

And their costumer representatives are so rude in speaking and impatient !

Deal Subedar Deal Subedar
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And here problem is your Post is going for moderation For long time. I had asked your fault before you had posted reason. Adding some karma , till then ask some seniors direct via pm.

Deal Lieutenant Deal Lieutenant
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if we few dimers re tweet the tweet it might help him

we dimers are a big community
we fall for little loots here and then

we should source our resource in proper use too
if anything goes wrong with fellow dimer we should unite

pensive
Deal Newbie Deal Newbie
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That’s true . Little help from everyone goes a big way .

It doesn’t take dimers few minutes too crash servers when a loot comes .

And few hours to trash the the customer service at every social media handle when a loot deal gets cancelled!

Then why stop from helping a fellow dimer ?
DIMERS SHOW POWER!!!

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Dimer of The Year 2020 Dimer of The Year 2020
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from where did u buy the egvs? if its genuine purchase then contact them with this issue..

Deal Newbie Deal Newbie
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The gift vouchers were purchased mainly from nearbuy and giftcardindia and are genuine .

I did contact giftcardindia but they didn’t give me any reply.

Also similar to me I found a complaint against flipkart for blocking someone account containing 4 k .
He contacted Woohoo they told him GV is redeemeed contact flipkart and flipkart keep saying contact original buyer .

And it even makes sense after selling the egv it’s the responsibility of the issuer of egv aka flipkart not the 3rd party selling .

And I utterly fail to understand why should I have to contact the merchant from where I bought the EGV to get any resolution for a mistake of flipkart . And since they were added to the wallet there is no way I could even use them on another account . On asking them to atleast delink the egv from wallet they refused to even do so.

They are just trying to shift the blame and in the process most of small fishes wouldn’t even bother to take it up further and let it go.

I don’t know how many more innocent people they trap .

Dimers need your support.
Tomorrow they might target you .

More than it being about the resolution it’s the waste of time and mental trauma a person has to suffer.

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Benevolent Benevolent
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Really i have lost trust in fk..
Returned a laptop in oct 2018 received my refund in march 2019..
Stupid A**holes…

Analyst Analyst
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You can also give low rating for products you bought. It seems to get their goat that you don’t think highly of their service and products most likely they will call you to change the rating. Enough people do this maybe they will get a clue.

Benevolent Benevolent
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check message

Deal Lieutenant Deal Lieutenant
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Now days all e-commerce site r very strict regarding exchange becoz ppl have LOOTED fk n amz like hell…

One straight qn how many return/exchange u have done till now???

Deal Newbie Deal Newbie
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Shouldn’t be more than 4-5 total exchanges/refund that too of generally low priced items generally for size related issues
The total refunds in terms of gross merchandise value shouldn’t be even 1 percent .
I don’t share my account . I don’t order mutiple xiomi phone or something for reselling.
There this ban was out of way .

And even if they ban me I just have the right to get my money back without facing so much harassment and trouble .

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Deal Subedar Deal Subedar
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they have also blocked my account having around 350egift voucher added in it… reason they have given is i am reselling the phones…i have hardly ordered 3-4 phones in last one year… they are useless now …dont risk adding voucher in flipkart account…

Deal Newbie Deal Newbie
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No one can help u.

Deal Newbie Deal Newbie
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Flipkart account is so risky.. So don’t add any amount on it.. Better to use cod or direct payment

Deal Subedar Deal Subedar
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who to transfer flipkart balance to …..

Deal Newbie Deal Newbie
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Thats y loading money in wallet are uselless, either paytm, amazon or flipkart

Deal Cadet Deal Cadet
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my friends account also blocked worth 32k

Deal Cadet Deal Cadet
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Say ur friend to tweet op issue resolved

Deal Newbie Deal Newbie
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Update – Got the account unblocked

Thanks dimers for support .

Community Angel Community Angel
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Congrats , Enjoy smile

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Community Angel Community Angel
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Now Post the Details which you received in E-Mail & by that way your Flipkart Account Unblocked @mrmd , the Information may help other user in Future smile

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