Hotness Flipkart blocked my 27K

Hot Deal Flipkart blocked my 27K

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Flipkart blocked my account containing 27 k wallet money after i lodged a complain against them in consumer forum.
It had 27 K wallet money and now their customer support isn’t replying properly .

https://twitter.com/me_awesomista/status/110908...

Dimers please help .

UPDATE 23-3
They are telling me to contact the original site of buying of the EGV for resolution.
And they will do nothing from their end .They will not unblock my account!.
Neither will they release the egv from blocked wallet !
THIS IS THE LEVEL OF FRAUD THAT THESE GUYS ARE CAPABLE OF COMMITTING!

Deal Wiki

OP ISSUE RESOLVED smile

58 Comments  |  
25 Dimers
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Dimers Help me pensive

Asa
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Why did u tag Amazon there asking for help

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Deal Cadet
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No problem. u can file a new case against them.. Take a screenshot n other evidence n ask for mental harassment compensation n interest too

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Deal Subedar
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lol you are asking help from amazon

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Deal Newbie
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Tagged amazon just for some sarcastic effect!.
But this Flipchor is giving me undue mental stress that i dont want .
About filing a case we all know how that goes in india . I have neither the time or the mental strength to go through with it.
Therefore trying if social media harrasment would help.
Its a rather large amount otherwise i would have just let it go.

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mrmd wrote:

Tagged amazon just for some sarcastic effect!.
But this Flipchor is giving me undue mental stress that i dont want .
About filing a case we all know how that goes in india . I have neither the time or the mental strength to go through with it.
Therefore trying if social media harrasment would help.
Its a rather large amount otherwise i would have just let it go.

Retweeted bro! .
After the acquisition flipkart services have really deteriorated .

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Deal Cadet
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27 K Is A Huge Amount Man !!
Any Reason They Gave For Blocking?

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So the whole story is that i was trying to return a item which as wrong in size and the flipkart didnt bother to collect it and Kept cancelling my refund request . On further taking this up with customer support they replied that the wishmaster reported that the item to be collected was different and request was cancelled though product was not even tried to be picked up!

I also created a complaint on consumer forum regarding flipkart.
And day after the item was picked and refund issued only for them to block the account next day saying too many returns on my account !!

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Deal Subedar
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mrmd wrote:

Tagged amazon just for some sarcastic effect!.
But this Flipchor is giving me undue mental stress that i dont want .
About filing a case we all know how that goes in india . I have neither the time or the mental strength to go through with it.
Therefore trying if social media harrasment would help.
Its a rather large amount otherwise i would have just let it go.

Flipkart is pvt. Ltd. Worth crores .
They aren’t interested to go into national case for your 27 k .

What was your fault , that caused your account blocked by them ? expressionless

I can see your one fault .

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What fault brother ?

If you have any ideas on how to approach this i would be more than thankful .

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Deal Subedar
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mrmd wrote:

What fault brother ?

If you have any ideas on how to approach this i would be more than thankful .

What should be done if you had purchased shoes from puma and go to nike for return issue. Same you had done.
And flipkart had just blocked your acc. Your money is safe as well . They haven’t steal yet .
Firstly you had already registered on CF . you will get answer for sure but it takes time in india. Don’t take any bad actions in hurry

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mrmd wrote:

So the whole story is that i was trying to return a item which as wrong in size and the flipkart didnt bother to collect it and Kept cancelling my refund request . On further taking this up with customer support they replied that the wishmaster reported that the item to be collected was different and request was cancelled though product was not even tried to be picked up!

I also created a complaint on consumer forum regarding flipkart.
And day after the item was picked and refund issued only for them to block the account next day saying too many returns on my account !!

flipkart does this, you give negative rating or any complaints against them and they block your account. They will also block any future accounts by you as well.

They take the terms, Their right to serve seriously.. Actually only company I have seen doing it. Been kicked out and all that but never life time ban like FK..

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Waiting is all i have been doing !
Its been 6 days since they blocked my account and all they give is stupid escalation message and their customer associated are so helpless!!

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Well their support team is so stupid that they are telling me to contact the original site of buying of the EGV for resolution.
And they will do nothing from their end .They will not unblock my account!.
Neither will they release the egv from blocked wallet !
THIS IS THE LEVEL OF FRAUD THAT THESE GUYS ARE CAPABLE OF COMMITTING!

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Deal Lieutenant
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Hello OP,

As i know that your hard earned precious money is stucked with flipkart.
As per my opinion that i usually follows just as same i followed with some other online retail.
Just call to consumer forum and then call them and raise complaint with them after that mail the consumer forum complain number to the flipkart.

One dimer his account was blocked he just raised complaint in consumer forum after that within 1month flipkart supervisor himself called and apologize for what they done, and unblocked his account.

I hope this will help brother. sweat_smile

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@panchabhut Thanks brother . But i am apprehensive of its applicability as flipkart gift card is a closed payment system and complaining to banking ombudsman requires it to be a semi closed or open system .
Though recourse through courts seems a plausible solution only problem is through consumer courts i would have to first give them a month to resolve the issue and even after complaining its a long road.

Flipkart has really fallen !

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@typhoon well brother the whole thing started after i complained about them in consumer forum.

The grievance officer who called me was a illiterate moron .

And their costumer representatives are so rude in speaking and impatient !

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Deal Subedar
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And here problem is your Post is going for moderation For long time. I had asked your fault before you had posted reason. Adding some karma , till then ask some seniors direct via pm.

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Deal Lieutenant
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if we few dimers re tweet the tweet it might help him

we dimers are a big community
we fall for little loots here and then

we should source our resource in proper use too
if anything goes wrong with fellow dimer we should unite

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mrmd wrote:

Waiting is all i have been doing !
Its been 6 days since they blocked my account and all they give is stupid escalation message and their customer associated are so helpless!!

Wait 15-20 days ,because many cases will get resolution in 20 days , if no resolution then PM me i will help you smile

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Deal Brigadier
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from where did u buy the egvs? if its genuine purchase then contact them with this issue..

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rajrocks wrote:

from where did u buy the egvs? if its genuine purchase then contact them with this issue..

The gift vouchers were purchased mainly from nearbuy and giftcardindia and are genuine .

I did contact giftcardindia but they didn’t give me any reply.

Also similar to me I found a complaint against flipkart for blocking someone account containing 4 k .
He contacted Woohoo they told him GV is redeemeed contact flipkart and flipkart keep saying contact original buyer .

And it even makes sense after selling the egv it’s the responsibility of the issuer of egv aka flipkart not the 3rd party selling .

And I utterly fail to understand why should I have to contact the merchant from where I bought the EGV to get any resolution for a mistake of flipkart . And since they were added to the wallet there is no way I could even use them on another account . On asking them to atleast delink the egv from wallet they refused to even do so.

They are just trying to shift the blame and in the process most of small fishes wouldn’t even bother to take it up further and let it go.

I don’t know how many more innocent people they trap .

Dimers need your support.
Tomorrow they might target you .

More than it being about the resolution it’s the waste of time and mental trauma a person has to suffer.

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SARDARKHAN wrote:

if we few dimers re tweet the tweet it might help him

we dimers are a big community
we fall for little loots here and then

we should source our resource in proper too
if anything goes wrong with fellow dimer we should unite

pensive

That’s true . Little help from everyone goes a big way .

It doesn’t take dimers few minutes too crash servers when a loot comes .

And few hours to trash the the customer service at every social media handle when a loot deal gets cancelled!

Then why stop from helping a fellow dimer ?
DIMERS SHOW POWER!!!

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SARDARKHAN wrote:

if we few dimers re tweet the tweet it might help him

we dimers are a big community
we fall for little loots here and then

we should source our resource in proper too
if anything goes wrong with fellow dimer we should unite

pensive

agree, we should help our fellow dimers but it seems he has created this new account just for this purpose..

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vishugoyal86 wrote:

agree, we should help our fellow dimers but it seems he has created this new account just for this purpose..

agree

please put all the screen shots of you order of the gvs
also tag giftcardsindia and nearbuy too in the tweet

till then I am also suspicious about you confused
as you dont post anything or did anything befor here on dd

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SARDARKHAN wrote:

agree

please put all the screen shots of you order of the gvs
also tag giftcardsindia and nearbuy too in the tweet

till then I am also suspicious about you confused
as you dont post anything or did anything befor here on dd

Right brother i will also put screenshots and tag the original website in twitter also . Thanks for that.

And you have right to be apprehensive about me since I am newbie . I just don’t use login feature to go through DD Website or take part in discussions. Clearly I should have been doing that for last 5 years I have been using DD .

But my issue is truly genuine . I have done no wrong.
My only fault was falling for buying egv at a discount . Remember when nearbuy started selling EGVS and gave a 15 percent cashback!

And it’s only in problems like these that we require support of larger community.
Because from the sound of the customer agents and their way of handling the issue it smells of organised fraud from their side.

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mrmd wrote:

Right brother i will also put screenshots and tag the original website in twitter also . Thanks for that.

And you have right to be apprehensive about me since I am newbie . I just don’t use login feature to go through DD Website or take part in discussions. Clearly I should have been doing that for last 5 years I have been using DD .

But my issue is truly genuine . I have done no wrong.
My only fault was falling for buying egv at a discount . Remember when nearbuy started selling EGVS and gave a 15 percent cashback!

And it’s only in problems like these that we require support of larger community.
Because from the sound of the customer agents and their way of handling the issue it smells of organised fraud from their side.

Have you tried ordering and cancelling to extend the validity of gift card. I don’t remember like 15 percentage discount on flipkart voucher in nearbuy for past one year.

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JaiKrish1031 wrote:

Have you tried ordering and cancelling to extend the validity of gift card. I don’t remember like 15 percentage discount on flipkart voucher in nearbuy for past one year.

it was there . plus some users got refund plus giftcard

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