Recently in the contest like other dimers,i also won a 150 rs gift voucher,which i redeemed in favour of purchase of a bulb adding 20rs more in the purchase after 5-6 days they cancelled the order saying courier partner is unable to deliver your location,though i live in a place where all companies deliver products very easily,so after cancelling they refunded rs 20 which i paid extra apart 150 rs gift voucher
now i emailed them about gift voucher so their reply was-
Thank you for contacting ShopClues.com.
This is with reference to your Order ID 95531590 (Crompton LED Bulb 7 Watt -Pack Of 1).
We sincerely apologize for the inconvenience caused to you.
Based on your concern, we would like to inform you that the coupon codes can be used once per account. We understand that your order is cancelled, however, we are unable to reactivate the coupon code (worth Rs. 150/-) as you have already redeemed the same while placing above mentioned order.
We appreciate your patience and understanding in this matter.
If you have any further concern or queries, feel free to contact our customer support team and we will be happy to assist you further.
Customer Support Team
now what to do can anyone help me out?
calling @Nigel sir,i know its not your matter of concern,still tagged you,if you can suggest aything