Gaana subscription auto renewed. Any way to can...

Gaana subscription auto renewed. Any way to cancel?

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Deal Newbie
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I had used Gaana trial code from Paytm for 3 months. Last night the subscription auto-renewed and charged my credit card for ₹399. The shady thing is before subscription ended, it was showing auto renewal as OFF, so I did not think I needed to cancel it. I asked customer care to cancel and refund amount but they are refusing to do so.

Any way to get my money back?

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Deal Subedar
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🧐🧐

Geek
Shopping Friend
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In my case auto renewal was off. Once subscription ended, Gaana app was bugging me to renew by paying 399 rs but I choose to ignore. After couple of days got a notification to upgrade for a year for 199 rs . Happily renewed. I use Gaana app quite a bit especially while driving .

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Critic
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cybertechie wrote:

In my case auto renewal was off. Once subscription ended, Gaana app was bugging me to renew by paying 399 rs but I choose to ignore. After couple of days got a notification to upgrade for a year for 199 rs . Happily renewed. I use Gaana app quite a bit especially while driving .

Nicely done! plus1

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Deal Newbie
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cybertechie wrote:

In my case auto renewal was off. Once subscription ended, Gaana app was bugging me to renew by paying 399 rs but I choose to ignore. After couple of days got a notification to upgrade for a year for 199 rs . Happily renewed. I use Gaana app quite a bit especially while driving .

Where is auto renewal option in app can you guide?

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Deal Newbie
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coderguy wrote:

Where is auto renewal option in app can you guide?

Auto renew option is available in gaana website (in desktop mode on mobile)

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Deal Cadet
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I asked CC to cancel my auto renewal. They did it and updated to my profile.

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