Have you also noticed this with Amazon Customer...

Have you also noticed this with Amazon Customer Care?

73°
Missing
Entertainer
294
35881
361

Earlier one customer care executive used to quickly solve our query and send feedback link afterwards.

Now if you chat with any cce, he or she will try to dodge around and persist to arrange for a callback from another agent. And both of them will send feedback link. So much tricks for their Annual Performance Evaluation?? 😁

One by Two

3 Comments  |  
4 Dimers
Missing
Deal Lieutenant
115
4500
56

They are encouraging their colleagues to get. higher ratings for them too.

Missing
Deal Subedar
1,175
1142
10

I have never given a feedback till today stuck_out_tongue stuck_out_tongue_closed_eyes

Missing
Analyst
398
5478
103

Yes true too much callbacks smile

And now the quality of the cce’s have degraded a lot flushed

They struggle to speak/write proper English lol

Sometimes I feel as if I’m the cce helping the actual cce

Missing