[help Needed] Sbi Buddy

[help Needed] Sbi Buddy

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Unnamed
Deal Cadet
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I made a imps bank transfer through sbi buddy wallet app but my imps txn failed and balance deducted from my sbi buddy wallet and not credited to beneficiary account. Also not got Refund into Sbi buddy app.
Anyone know how much time it take to get refund into sbi buddy wallet?

15 Comments  |  
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add some info to the title! (Ex: help needed reg sbi buddy app)

VU for more visibility.

Unnamed
Deal Cadet
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@GoogleCA wrote:

@Deals4U when did it happen?


Txn date and time
30 January 04:59 PM

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Deal Cadet
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@Deals4U wrote:

@GoogleCA wrote:

@Deals4U when did it happen?


Txn date and time
30 January 04:59 PM

Raise a complaint on their helpline….you get ur refund in 2 3 days…my imps was also declined…I got refund after 3 days

Unnamed
Deal Cadet
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@Manish Taneja wrote:

@Deals4U wrote:

@GoogleCA wrote:

@Deals4U when did it happen?


Txn date and time
30 January 04:59 PM

Raise a complaint on their helpline….you get ur refund in 2 3 days…my imps was also declined…I got refund after 3 days

complaint already raised.
thanks for informing.

Rotating earth %28large%29
Deal Cadet
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@Deals4U wrote:

@Manish Taneja wrote:

@Deals4U wrote:

@GoogleCA wrote:

@Deals4U when did it happen?


Txn date and time
30 January 04:59 PM

Raise a complaint on their helpline….you get ur refund in 2 3 days…my imps was also declined…I got refund after 3 days

complaint already raised.
thanks for informing.
then u will get in 2 3 wd….

Quote i have failed at times but i never stopped trying rahul dravid 92 90 95
Analyst
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@Deals4U wrote:

@GoogleCA wrote:

@Deals4U when did it happen?


Txn date and time
30 January 04:59 PM


Did u tell them ur sbi buddy txn id and imps reference number. I mistakenly did not gave them sbi buddy txn number due to which i received refund after 23 days

Unnamed
Deal Cadet
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@GoogleCA wrote:

@Deals4U wrote:

@GoogleCA wrote:

@Deals4U when did it happen?


Txn date and time
30 January 04:59 PM


Did u tell them ur sbi buddy txn id and imps reference number. I mistakenly did not gave them sbi buddy txn number due to which i received refund after 23 days

Yes bro,
Already gived sbi buddy TID and imps reference number

Quote i have failed at times but i never stopped trying rahul dravid 92 90 95
Analyst
109
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19552
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@Deals4U wrote:

@GoogleCA wrote:

@Deals4U wrote:

@GoogleCA wrote:

@Deals4U when did it happen?


Txn date and time
30 January 04:59 PM


Did u tell them ur sbi buddy txn id and imps reference number. I mistakenly did not gave them sbi buddy txn number due to which i received refund after 23 days

Yes bro,
Already gived sbi buddy TID and imps reference number

Ok then u’ll receive refund in max 10 days.

Untitled project
Deal Major
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@GoogleCA wrote:

@Deals4U wrote:

@GoogleCA wrote:

@Deals4U wrote:

@GoogleCA wrote:

@Deals4U when did it happen?


Txn date and time
30 January 04:59 PM


Did u tell them ur sbi buddy txn id and imps reference number. I mistakenly did not gave them sbi buddy txn number due to which i received refund after 23 days

Yes bro,
Already gived sbi buddy TID and imps reference number

Ok then u’ll receive refund in max 10 days.


Max 2 weeks*
Had three similar experiences in the past, every time its more than 10days, worst case 15days
Everytime i tried contact them via email regarding this, they used to copy-paste the same reply everytime https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif Their cc sucks
Pockets has been the best for me incase of failed transactions, used to get refund within 2 working days

Clj ysswgaac6so
Deal Subedar
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@GoogleCA wrote:

@Deals4U wrote:

@GoogleCA wrote:

@Deals4U when did it happen?


Txn date and time
30 January 04:59 PM


Did u tell them ur sbi buddy txn id and imps reference number. I mistakenly did not gave them sbi buddy txn number due to which i received refund after 23 days

same happened complained to cc got ticket no reply even after 30 days complained to ombudsman got refund with in 2 days

View post on imgur.com
Quote i have failed at times but i never stopped trying rahul dravid 92 90 95
Analyst
109
77
19552
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@Sudhir G wrote:

@GoogleCA wrote:

@Deals4U wrote:

@GoogleCA wrote:

@Deals4U when did it happen?


Txn date and time
30 January 04:59 PM


Did u tell them ur sbi buddy txn id and imps reference number. I mistakenly did not gave them sbi buddy txn number due to which i received refund after 23 days

same happened complained to cc got ticket no reply even after 30 days complained to ombudsman got refund with in 2 days

View post on imgur.com


Same here
Actually i was following their grievance policy so i sent an email to Network Nodal Officer but delivery got failed to all email addresses. Luckily i got refund on the day when i was going to escalate my complaint to next tier.
BTW how to file complaint with banking ombudsman. I want to know about it so that if any issue arises i m able to handle it. Also these banking wallets think customers are fool. Similarly i had an issue with PayZapp but they were not replying to mails/calls. I called HDFC Customer Care and they were like why are you calling us. I told them that it’s ur product so how can you just say that we will not take any complaint. That time i just wanted information otherwise i would hv definitely dragged the matter to their higher officials

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