Help Needed !! Regarding Grofers Paytm Offer

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badal01

On Jan 13, I order some items from Grofers and paid via paytm wallet in which i applied 20% Code in Grofers app. (New User Code)

I got delivered the items on Jan 14 in which i didn’t received one product worth Rs 114, delivery boy said you will get refund within 1-2 days.

Today I checked i had received Rs 38.7 (48-9.30) only in paytm wallet.
( Rs 48 = Restored against failed order and Rs 9.30 = Cashback Reversed )

By calculation, I have to received Rs 72.96 ( 114-20% = 91.2 then 91.2-20% = 72.96 )

So, Can anyone tell me i am missing something ? or i have to contact CC ?

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Cool Cool
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Calling @Troll

Cool Cool
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Calling @VaibhavJain
@G33kBoyRavi

Entertainer Entertainer
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@badal01 wrote:

Calling @Troll


@Troll The Number u Tryin 2 Reach is Switch Off Plz Try Again Ltr

@VaibhavJain Trin Trin — Trin Trin

@G33kBoyRavi Trin Trin — Trin Trin

Entertainer Entertainer
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@badal01 wrote:

Calling @Troll


Customer care ko email karo

Cool Cool
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@Troll wrote:

@badal01 wrote:

Calling @Troll


Customer care ko email karo


OK

Deal Subedar Deal Subedar
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look in details of ur order, and check if it’s mentioned there that the item was cancelled or not?

also, then contact customer care and tell them the situation, that will probably solve the issue

Deal Newbie Deal Newbie
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is paytm cashback still available? or only mobikwik offer?

Analyst Analyst
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@badal01 paytm adjusts the whole cashback with the refund amount. They don’t do it proportionately.

Helpful Helpful
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@GoogleCA wrote:

@badal01 paytm adjusts the whole cashback with the refund amount. They don’t do it proportionately.


Now paytm refunding proportionately adjusting the cb.

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