Need immediate help- phonepe delayed payment

Need immediate help- phonepe delayed payment

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Deal Cadet
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190
4

Hi, my ICICI apay card payment due was 6th Dec, and paid through phonepe on 2nd Dec, the payment not shown in ICICI NetBank and complaint on phonepe, they said payment successful and give also operator ref# and transaction I’D etc. but ICICI called me informed not paid. I send the phonepe screenshot details to them.but no reply. Today just now received msg phonepe your payment failed and refunded. but ICICI again called and you charged for late fee etc. what should do now? again I called phonepe why you informed after 9 days payment failed..
but no proper reply. need your help to solve

7 Comments  |  
4 Dimers
Pikachu
Deal Subedar
111
1209
49

If you paid on r before 9th, no late fees, for 6th due date.
But today is too late. Citi Bank allows to cancel late payment charges, if this is your first ever late payment with that card. But GST not cancelable.

Call customer care and request them that it is the first time and won’t repeat…..

As it is the ltf card, income for them will be from late payments and EMI only. So less chance for them to give cancellation approval. Just give a try.

credit card due date – grace period of 3 more days

Please Visit
https://ddime.i...lJ

Missing
Deal Cadet
203
190
4
vickyVicky wrote:

If you paid on r before 9th, no late fees, for 6th due date.
But today is too late. Citi Bank allows to cancel late payment charges, if this is your first ever late payment with that card. But GST not cancelable.

Call customer care and request them that it is the first time and won’t repeat…..

As it is the ltf card, income for them will be from late payments and EMI only. So less chance for them to give cancellation approval. Just give a try.

credit card due date – grace period of 3 more days

Please Visit
https://ddime.i...lJ

Thanks for reply, but I paid on time and never missed any delay. This is missed by phonepe. So that’s only I am asking. They already give successful transaction I’d and yesterday send msg payment failed

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Deal Lieutenant
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make-in-india wrote:

Thanks for reply, but I paid on time and never missed any delay. This is missed by phonepe. So that’s only I am asking. They already give successful transaction I’d and yesterday send msg payment failed

sometimes bank accept your credit card payment but reversed after few days.

one time my RBL credit card payment successful from Paytm but not update on RBL credit card statement, got refund after 3 months.

Paytm told me RBL was accept your credit card payment, also generate reference number.

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Deal Lieutenant
273
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why did you pay through phonepe? was there any offer? always pay directly through NEFT/fund transfer at least the min amt due to save yourself from problems.

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Deal Cadet
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abhishek012 wrote:

sometimes bank accept your credit card payment but reversed after few days.

one time my RBL credit card payment successful from Paytm but not update on RBL credit card statement, got refund after 3 months.

Paytm told me RBL was accept your credit card payment, also generate reference number.

Thanks..RBL made any late charges?

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Deal Cadet
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panchabhut wrote:

why did you pay through phonepe? was there any offer? always pay directly through NEFT/fund transfer at least the min amt due to save yourself from problems.

Thanks…phonepe give some coupons for credit card payment

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Deal Lieutenant
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make-in-india wrote:

Thanks..RBL made any late charges?

All banks charge late credit card payment fee.

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