Paytmmmall: Orderer harddisk, got soap
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I had ordered a wd elements hard disk from paytmmall. I was not at home when the package came. My brother opened it and says that the seal was already broken and inside the box, there was a soap instead of hard disk. Paytm customer care is pathetic my order is still showing as shipped. only when it’s status is changed to complete can I raise a complain for wrong item received. What should I do? I had used 4000 cb code. I am at loss even if paytm refunds or doesn’t refund as the code will show as used.
This hard disk order gave me so many problems.
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Nope Got a Hard disk from Seller Gadgetsbuy
Who voted down? I had ordered from vinayakinfo. He was not authorized seller.
vinayakinfo
I think the outer pack was opened by someone and repacked. The outer pack was sealed but not properly sealed. I can feel the glue on the pack where it was resealed. I guess it was done by the the courier guy.
Shipping partner ??
Please share images and courier name?
Ecom express is the courier.
The outer packet was resealed and the inner package was open. Also the thief used a white tape to reseal the hard disk box.
In other words you are screwed 
Sorry but true.
Anyways solution is there. Raise return. Return something . By genuinely saying your concern. Paytm will refund the remaining amount. Then the used promocode will be deactivated and will be usable again. Now place another order. 
That is the problem. I already got 4000 cashback of the total 4125. Even if I get the refund, the coupon code will be used and I won’t get another hard disk. I hope paytm reactivates the code or gives me another code.
Yes ..same to me ..order 500 gms Colgate toothpaste and got Colgate salt toothpaste of 200 gm .gave return got it …we not to have unboxing or video of while opening
This case different 
Here it seems courier employee has done fraud
if seal is broken you should not accept the parcel
The outer pack was intact and my brother had accepted the package. He opened it and informed me about the soap. When I came home, I saw that the outer pack was tampered but it was glued so my brother did not notice it.
u r talking about laptop offer means 4000 cashback on WD or some loot recent , tshirt etc ?
I raised a complain on paytm on 16th oct and till now I have not got any reply from paytm. What should I do. I have even complained on twitter. Paytm has the worst customer care
you could have made vedio and posted in fb/twi…
I want to complain against paytm. Where can i go? paytm is not replying
Do post by tagging the Vijay shekar founder of Paytm also …….Call them also …or file case in Pgportal.gov.in
is offer still alive? 4000 cb on hdd??? 
Pm if on
Seller?
Vinayakinfo (2 star rated) 
People should be careful regarding sellers while ordering on paytm. Don’t know why they order from such sellers for difference of few rupees.
even after so many tweets, paytm is not replying. Time to make paytm famous. Please give me idea s how to make paytm famous
You don’t have to make them famous. They already are.
What you have to do is repeatedly write, and do it differently this time. So if your tone was polite before, do it a little more aggressively demanding for a phone call.
If it was aggressive, do it politely and get them on the call, so they can clearly understand your situation – and escalate this situation – and offer a solution.
I feel Twitter should be a better medium here.
You should’ve returned the order stating ‘item not as described’
Ps:jokes apart,don’t leave them. Teach that seller a lesson
Sad but you will get rs 125 cashback only. Paytm will never reimburse the used promo code..
DM on paytmmall twitter and tell him to arrange a call back from a senior authority..
Many sellers are fraud. I too received a replica of cross pen worth 2200.
anyone else got a soap on ordering hard disk?