Regarding ebay.in help please

227°
Deal Subedar
mitu-ag

I have done a transaction at ebay.in and pay through paytm wallet but amount has been not received by ebay but paytm wallet has been debited with the amount.. now where to complain to get my refund.. please tell… this is my first order on ebay.

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Deal Newbie Deal Newbie
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Same happend here too today

Deal Subedar Deal Subedar
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@cutetijo wrote:

Same happend here too today

I also placed order today itself .. need urgent my tab cover .. and here my money stuck with paytm

Analyst Analyst
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talk to online support on ebay in morning when they open. tell your paytm payment no etc whatever you have. they will cross check with payment gateway and process order/refund within 2-3 days.

Deal Newbie Deal Newbie
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When I contacted paytm they asked me contact ebay regarding this & they can not do nothing now

Deal Subedar Deal Subedar
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@marketdimer wrote:

talk to online support on ebay in morning when they open. tell your paytm payment no etc whatever you have. they will cross check with payment gateway and process order/refund within 2-3 days.

Thanks .. karma given
Can i place other order of same product or it will creat issue with this failed order

Deal Subedar Deal Subedar
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@cutetijo wrote:

When I contacted paytm they asked me contact ebay regarding this & they can not do nothing now

Same here but still … I am talking at their twitter handle

Analyst Analyst
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@mitu-ag wrote:

@marketdimer wrote:

talk to online support on ebay in morning when they open. tell your paytm payment no etc whatever you have. they will cross check with payment gateway and process order/refund within 2-3 days.

Thanks .. karma given
Can i place other order of same product or it will creat issue with this failed order


1st talk to customer care. if its related to some one time offer/coupon they will give you again once matter is sorted out or better you may get a flat discount code. but first let issue gets solved.

Deal Subedar Deal Subedar
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@marketdimer wrote:


@mitu-ag wrote:

@marketdimer wrote:

talk to online support on ebay in morning when they open. tell your paytm payment no etc whatever you have. they will cross check with payment gateway and process order/refund within 2-3 days.

Thanks .. karma given
Can i place other order of same product or it will creat issue with this failed order


1st talk to customer care. if its related to some one time offer/coupon they will give you again once matter is sorted out or better you may get a flat discount code. but first let issue gets solved.
K .. yaa its about 18% off recent coupon … I need to buy a tab cover urgently .. now will talk with them tomorrow and than place order

Deal Lieutenant Deal Lieutenant
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@mitu-ag wrote:

@marketdimer wrote:

talk to online support on ebay in morning when they open. tell your paytm payment no etc whatever you have. they will cross check with payment gateway and process order/refund within 2-3 days.

Maximum 7 days for eBay to refund back to paytm a/c https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Deal Subedar Deal Subedar
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@invisible007249 wrote:

@mitu-ag wrote:

@marketdimer wrote:

talk to online support on ebay in morning when they open. tell your paytm payment no etc whatever you have. they will cross check with payment gateway and process order/refund within 2-3 days.

Maximum 7 days for eBay to refund back to paytm a/c https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Cant see even order at order page just have order id from paytm wallet … let’s see what will they say tomorrow

Mobile Guru Mobile Guru
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@invisible007249 wrote:

@mitu-ag wrote:

@marketdimer wrote:

talk to online support on ebay in morning when they open. tell your paytm payment no etc whatever you have. they will cross check with payment gateway and process order/refund within 2-3 days.

Maximum 7 days for eBay to refund back to paytm a/c https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


Sometimes 10
Yeah mostly 7 days

Deal Cadet Deal Cadet
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i am facing same prob…4 times transaction failures….tried many times none of them get succeeded..plz help me

Deal Subedar Deal Subedar
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Same here. Was trying to buy a mobile phone from yesterday. Transaction failed 4 times, getting a response that billdesk is not responding. Tried 3 different net banking and payumoney too, still no use. Rs. 40000 got stuck.
Can you guys confirm which network you are using?

I think the problem is with Jio https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif Billdesk website is not opening on Jio network but working when using a VPN. Need to try paying using a VPN but no money in account now https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

Mobile Guru Mobile Guru
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@ZIZER wrote:

Same here. Was trying to buy a mobile phone from yesterday. Transaction failed 4 times, getting a response that billdesk is not responding. Tried 3 different net banking and payumoney too, still no use. Rs. 40000 got stuck.
Can you guys confirm which network you are using?

I think the problem is with Jio https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif Billdesk website is not opening on Jio network but working when using a VPN. Need to try paying using a VPN but no money in account now https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif


Don’t try with VPN
Many of my eBay.in previous transactions failed because of suspicious IP address

Deal Subedar Deal Subedar
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Then I’ll visit someone with a Bsnl Broadband https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

Deal Subedar Deal Subedar
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@ZIZER wrote:

Same here. Was trying to buy a mobile phone from yesterday. Transaction failed 4 times, getting a response that billdesk is not responding. Tried 3 different net banking and payumoney too, still no use. Rs. 40000 got stuck.
Can you guys confirm which network you are using?

I think the problem is with Jio https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif Billdesk website is not opening on Jio network but working when using a VPN. Need to try paying using a VPN but no money in account now https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

Hey.. I have placed order at 2 am today and used net banking .. order is confirmed. .. as well as when I asked about failed order… they said .. it will back in my paytm account in matter of 72 hrs for sure so waiting …

Hey.. I have placed order at 2 am today and used net banking .. order is confirmed. .. as well as when I asked about failed order… they said .. it will back in my paytm account in matter of 72 hrs for sure so waiting …I seriously don’t understand this VPN thing … i Use wifi so never face this issue .

Deal Subedar Deal Subedar
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@getready wrote:


@ZIZER wrote:

Same here. Was trying to buy a mobile phone from yesterday. Transaction failed 4 times, getting a response that billdesk is not responding. Tried 3 different net banking and payumoney too, still no use. Rs. 40000 got stuck.
Can you guys confirm which network you are using?

I think the problem is with Jio https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif Billdesk website is not opening on Jio network but working when using a VPN. Need to try paying using a VPN but no money in account now https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif


Don’t try with VPN
Many of my eBay.in previous transactions failed because of suspicious IP address

What is VPN??

Deal Subedar Deal Subedar
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@brahmaji.ece1566 wrote:

i am facing same prob…4 times transaction failures….tried many times none of them get succeeded..plz help me

I changed payment mode and my order is confirmed. .. only one transaction is failed

Deal Captain Deal Captain
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@mitu-ag wrote:

@getready wrote:


@ZIZER wrote:

Same here. Was trying to buy a mobile phone from yesterday. Transaction failed 4 times, getting a response that billdesk is not responding. Tried 3 different net banking and payumoney too, still no use. Rs. 40000 got stuck.
Can you guys confirm which network you are using?

I think the problem is with Jio https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif Billdesk website is not opening on Jio network but working when using a VPN. Need to try paying using a VPN but no money in account now https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif


Don’t try with VPN
Many of my eBay.in previous transactions failed because of suspicious IP address

What is VPN??

Google it. https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Deal Captain Deal Captain
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Complaint to both parties, ebay as well as paytm. You will get your refund in 2 to 3 days.

Deal Captain Deal Captain
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@mitu-ag wrote:

@getready wrote:


@ZIZER wrote:

Same here. Was trying to buy a mobile phone from yesterday. Transaction failed 4 times, getting a response that billdesk is not responding. Tried 3 different net banking and payumoney too, still no use. Rs. 40000 got stuck.
Can you guys confirm which network you are using?

I think the problem is with Jio https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif Billdesk website is not opening on Jio network but working when using a VPN. Need to try paying using a VPN but no money in account now https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif


Don’t try with VPN
Many of my eBay.in previous transactions failed because of suspicious IP address

What is VPN??

If you don’t know then don’t worry, the transaction was not failed becoz of that reason as u don’t use it.

Deal Subedar Deal Subedar
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@cody wrote:

Complaint to both parties, ebay as well as paytm. You will get your refund in 2 to 3 days.

Done same …

Deal Subedar Deal Subedar
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@cody wrote:


@mitu-ag wrote:

@getready wrote:


@ZIZER wrote:

Same here. Was trying to buy a mobile phone from yesterday. Transaction failed 4 times, getting a response that billdesk is not responding. Tried 3 different net banking and payumoney too, still no use. Rs. 40000 got stuck.
Can you guys confirm which network you are using?

I think the problem is with Jio https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif Billdesk website is not opening on Jio network but working when using a VPN. Need to try paying using a VPN but no money in account now https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif


Don’t try with VPN
Many of my eBay.in previous transactions failed because of suspicious IP address

What is VPN??

If you don’t know then don’t worry, the transaction was not failed becoz of that reason as u don’t use it.

Ohh ok …

Deal Cadet Deal Cadet
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@mitu-ag wrote:

@brahmaji.ece1566 wrote:

i am facing same prob…4 times transaction failures….tried many times none of them get succeeded..plz help me

I changed payment mode and my order is confirmed. .. only one transaction is failed


i paid through oxigen wallet, 3 times payment failure….Rs 3500 got stuck.

Deal Subedar Deal Subedar
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@brahmaji.ece1566 wrote:


@mitu-ag wrote:

@brahmaji.ece1566 wrote:

i am facing same prob…4 times transaction failures….tried many times none of them get succeeded..plz help me

I changed payment mode and my order is confirmed. .. only one transaction is failed


i paid through oxigen wallet, 3 times payment failure….Rs 3500 got stuck.

My also paytm payment stuck .. they r asking to wait for 72 hrs (business day) and they will update

Deal Cadet Deal Cadet
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even 2 days back, i tried to order using ola money,my 3k got deducted ,,no traces of transaction.contacted for both parties,waiting eagerly. not sure since my limit is about to over in ola,they ll credit the refund this month or next month.

Deal Cadet Deal Cadet
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anybody got reply

Deal Cadet Deal Cadet
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@mitu-ag wrote:

@brahmaji.ece1566 wrote:


@mitu-ag wrote:

@brahmaji.ece1566 wrote:

i am facing same prob…4 times transaction failures….tried many times none of them get succeeded..plz help me

I changed payment mode and my order is confirmed. .. only one transaction is failed


i paid through oxigen wallet, 3 times payment failure….Rs 3500 got stuck.

My also paytm payment stuck .. they r asking to wait for 72 hrs (business day) and they will update

yesterday i got my money…

Entertainer Entertainer
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@ZIZER wrote:

Same here. Was trying to buy a mobile phone from yesterday. Transaction failed 4 times, getting a response that billdesk is not responding. Tried 3 different net banking and payumoney too, still no use. Rs. 40000 got stuck.
Can you guys confirm which network you are using?

I think the problem is with Jio https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif Billdesk website is not opening on Jio network but working when using a VPN. Need to try paying using a VPN but no money in account now https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif


eBay payment gateway has issues many a times.
They should be doing some serious improvements in that.

But for me, Payzapp payments works without an issue normally.
→ In Payzapp, I am easily able to add money to wallet in case of insufficient funds or directly pay from a linked card.
→ This way, my card details are also not shared direclty with risky eBay!

Further, Has anyone else noted that some sites just won’t work on Jio network. At times some shopping sites like Tata Cliq and Babyoye etc. What can be the reason behind this? Any resolution ?? https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

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