Regarding filing consumer court case

Regarding filing consumer court case

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Deal Subedar
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One of my friend wants to file case in consumer court he even contacted employe from consumer court office but he was not given proper guidance. Do anyone have information about this procedure?

21 Comments  |  
12 Dimers
Black 01
Deal Lieutenant
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Same..
I also want to. Anyone??

Runn
Deal Cadet
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@Sunasuna @161508

Often see people complaining about fraud they faced by online shopping and Consumer Court takes long time on decision for resolution! Here sharing my 2 cent to help recover faster-

First Level What you do normally by reaching company mail or phone number to raise complaint.

Second Level Message them on social media, twitter works fast. No brand would like its image to be damaged!

Third Level Send last sincere message to its founder on #linkedin with concern for resolution.

Nothing worked out? Report to consumer court and create post on social media again by tagging Ministry of Consumer Affair as that brand is ready to get damaged.

Rep
Deal Cadet
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AdidasRunner wrote:

@Sunasuna @161508

Often see people complaining about fraud they faced by online shopping and Consumer Court takes long time on decision for resolution! Here sharing my 2 cent to help recover faster-

First Level What you do normally by reaching company mail or phone number to raise complaint.

Second Level Message them on social media, twitter works fast. No brand would like its image to be damaged!

Third Level Send last sincere message to its founder on #linkedin with concern for resolution.

Nothing worked out? Report to consumer court and create post on social media again by tagging Ministry of Consumer Affair as that brand is ready to get damaged.

Op Is Asking For Filing Formal Complaint Not Social Media Tagging Stuff.
He Needs All Detailed Steps To File A Case.

And @Sunasuna Can You Share What Happened And With Which Brand, That Will Help Dimers To Provide More Accurate Solution Before Your Friend Would Require To File A Case.

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Deal Subedar
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TechnoFrendz wrote:

Op Is Asking For Filing Formal Complaint Not Social Media Tagging Stuff.
He Needs All Detailed Steps To File A Case.

And @Sunasuna Can You Share What Happened And With Which Brand, That Will Help Dimers To Provide More Accurate Solution Before Your Friend Would Require To File A Case.

The problem is faced by my friend, and he wants to file case against Flipkart. He had placed order for some Bluetooth speaker worth Rs.6000/- plus but price was mention 1999/- seller ship the order later changed entire description. After complaining to Flipkart they gave him different different ans about replacement, compensation but after 80 day of complaint rejected replacement request and gave option to return and take refund.
Sorry its 6000 speaker

Runn
Deal Cadet
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717
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TechnoFrendz wrote:

Op Is Asking For Filing Formal Complaint Not Social Media Tagging Stuff.
He Needs All Detailed Steps To File A Case.

And @Sunasuna Can You Share What Happened And With Which Brand, That Will Help Dimers To Provide More Accurate Solution Before Your Friend Would Require To File A Case.

Buddy that’s what I mentioned as quicker resolution as we all know that how much time it will take by going through Consumer Court on concern.

And as far as procedure goes then we all have been taught atleast this in school or college by education.

Black 01
Deal Lieutenant
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AdidasRunner wrote:

Buddy that’s what I mentioned as quicker resolution as we all know that how much time it will take by going through Consumer Court on concern.

And as far as procedure goes then we all have been taught atleast this in school or college by education.

If that was done.. we would not come here and ask.. 😏

Black 01
Deal Lieutenant
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AdidasRunner wrote:

Can understand that’s why I am also working on project to enhance India’s system of education.

For now you go here- https://consumerhelpline.g...n/

Already gone there, pgportal etc. NCH people say last option is to file consumer case… they say to go to some district forum and they will help.

Cropped1387150680
Deal Subedar
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Let me do some research.

Runn
Deal Cadet
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161508 wrote:

It is not mentioned where to submit the complaint or any link which assists with that..

Baba submit to district forum office near your address.

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Deal Cadet
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Sunasuna wrote:

The problem is faced by my friend, and he wants to file case against Flipkart. He had placed order for some Bluetooth speaker worth Rs.6000/- plus but price was mention 1999/- seller ship the order later changed entire description. After complaining to Flipkart they gave him different different ans about replacement, compensation but after 80 day of complaint rejected replacement request and gave option to return and take refund.
Sorry its 6000 speaker

Ask @Roushh if he can help you slap a legal notice to Flipkart by charging some fee.
Also tagging @chirag.b a lawyer based out of Delhi

Missing
Analyst
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I too need to file a a case in consumer court against IRCTC for not refunding 2×995 for “failed transactions” since March. Only the taxes 2×20.56 were credited to my account. Tens of emails to IRCTC, tagging Atom Tech ( their payment gateway provider) , Rail Ministry, SBI and Piyush Goyal himself yielded zilch. SBI was particularly pathetic in customer service. Even local branch was unhelpful. Hard to believe they didn’t know about Refund RR nos.

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LIMBO wrote:

I too need to file a a case in consumer court against IRCTC for not refunding 2×995 for “failed transactions” since March. Only the taxes 2×20.56 were credited to my account. Tens of emails to IRCTC, tagging Atom Tech ( their payment gateway provider) , Rail Ministry, SBI and Piyush Goyal himself yielded zilch. SBI was particularly pathetic in customer service. Even local branch was unhelpful. Hard to believe they didn’t know about Refund RR nos.

This country is filled with leeches like that under government .
Sab rishvat khor kaamchor h

Untitled 1
Critic
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@Sunasuna Why do you want to file a complaint against Flipkart? Or what grounds?
How did they cheat your friend?

They are refunding the money. Are they not? If they are, then what is the problem?

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Deal Subedar
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Roushh wrote:

@Sunasuna Why do you want to file a complaint against Flipkart? Or what grounds?
How did they cheat your friend?

They are refunding the money. Are they not? If they are, then what is the problem?

See bro, thir issue is of my friend, he had placed order for Bluetooth speaker who rate is around Rs.6000 plus and the deal price was mention as 1999/- my friend placed the order and seller shipped the product and later changed entire product description along with Bluetooth speaker model number, after contacting Flipkart regarding this Flipkart first assured him that he will get replacement as this was sellers mistake, then they changed there statement saying compensation will be provided, and everyday my friend  got different different ans on call, finally after 80 days Flipkart send mail saying replacement is not possible as it was description error nor compensation will be provided. Only he can return the product to get refund. After such attitude of Flipkart my friend wants to file case against Flipkart and seller, as per my friend seller could have cancel the order if it was description error.

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Deal Cadet
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cocay wrote:

Ask Roushh</a> if he can help you slap a legal notice to Flipkart by charging some fee. <br> Also tagging <a href="https://www.desidime.com/users/1054312" target="_blank" rel="nofollow">chirag.b a lawyer based out of Delhi

Thanks for tagging me

Any legal opinion 
Or want to send legal notice 
Pm me

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Deal Cadet
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Sunasuna wrote:

See bro, thir issue is of my friend, he had placed order for Bluetooth speaker who rate is around Rs.6000 plus and the deal price was mention as 1999/- my friend placed the order and seller shipped the product and later changed entire product description along with Bluetooth speaker model number, after contacting Flipkart regarding this Flipkart first assured him that he will get replacement as this was sellers mistake, then they changed there statement saying compensation will be provided, and everyday my friend  got different different ans on call, finally after 80 days Flipkart send mail saying replacement is not possible as it was description error nor compensation will be provided. Only he can return the product to get refund. After such attitude of Flipkart my friend wants to file case against Flipkart and seller, as per my friend seller could have cancel the order if it was description error.

So the seller changed the whole listing pictures,description.
As flipkart listing are not as easy as amazon to update every update goes for Qc appoval.

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Deal Subedar
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Ash-D wrote:

So the seller changed the whole listing pictures,description.
As flipkart listing are not as easy as amazon to update every update goes for Qc appoval.

As as per my friend, seller changed entire product description along with product title, even Flipkart invoice is generated with old product name (before edited)

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