SBI 10% cashback credited to anyone for amazon sale held on Aug 8-10

@gotrajk wrote:

@Magus wrote:

@getready wrote:

@Magus wrote:

@DealSeeker @SmallKing @getready

Got only 7.5% back in my two cards. Amazon!

How do we proceed in this? Guess contacting cc will be a dead end. I’m planning to reply to the mail I got from their resolution team during the promo. Out now. Will do it at night.

Yep contacting cc is of now
Last time when i did for similar issue they took like 7 days n four repeated requests to transfer my request to the concerned department
Reply to that mail like you are planning to, if u don’t get any response then contacting AMZN cc is the only option

Just spoke with them. The very first thing I asked him was to check if the order was placed from app or web. When he replied that he couldn’t get that info from his end, I was like… WTF! Even Shopclues CC would have that basic info about an order. He then put me on hold and asked his seniors to confirm later that it was from app. He had no idea why one customer got the right amount while another one didn’t. Finally said it would be resolved within 48 hours. Let’s hope so. Of late, Amazon sucks!

CC @DealSeeker @SmallKing @hiteshparmar.007104

Almost same experience for same problem…

Did u received cashback or still waiting Bhai?

Did anybody received in this week

Even I have not recd. till date. used a debit card and on app. Has any one recd??

I got the Cashback on 15th OCT
Paid via Debit Card

@cooldebjit01933 wrote:

received on dc yesterday for cancelled order

You got compensated for the bad experience you went through then.

@getready This has something to do with the gateway issue Amazon had during the sale, I guess. Many of us have got reduced cashback amount. Some of us, like debjit, have got it even for the cancelled orders. Never expected Amazon to be so unsophisticated in handling promotions. Had already availed the HDFC offer before this bitter episode. But that’s my last cashback order online. Gonna never trust any bastard again. Customer service is a joke in this country!

CC @DealSeeker @Stupendous Man @raghupro @cybertechie @SmallKing

@Magus wrote:

@cooldebjit01933 wrote:

received on dc yesterday for cancelled order

You got compensated for the bad experience you went through then.

@getready This has something to do with the gateway issue Amazon had during the sale, I guess. Many of us have got reduced cashback amount. Some of us, like debjit, have got it even for the cancelled orders. Never expected Amazon to be so unsophisticated in handling promotions. Had already availed the HDFC offer before this bitter episode. But that’s my last cashback order online. Gonna never trust any bastard again. Customer service is a joke in this country!

CC @DealSeeker @Stupendous Man @raghupro @cybertechie @SmallKing

@Stupendous Man wrote:

@Magus wrote:

@cooldebjit01933 wrote:

received on dc yesterday for cancelled order

You got compensated for the bad experience you went through then.

@getready This has something to do with the gateway issue Amazon had during the sale, I guess. Many of us have got reduced cashback amount. Some of us, like debjit, have got it even for the cancelled orders. Never expected Amazon to be so unsophisticated in handling promotions. Had already availed the HDFC offer before this bitter episode. But that’s my last cashback order online. Gonna never trust any bastard again. Customer service is a joke in this country!

CC @DealSeeker @Stupendous Man @raghupro @cybertechie @SmallKing

I would rather blame it on SBI and it’s gateway. E-commerce sites don’t have anything to do with the payment gateways.

You mean SBI even knows from which platform an order is placed and allots the cashback amount correspondingly? I don’t think so. Moreover, SBI payments were fine on other sites during that time. I think the issue was specifically with Amazon app, not even their website.

@Magus wrote:

@Stupendous Man wrote:

@Magus wrote:

@cooldebjit01933 wrote:

received on dc yesterday for cancelled order

You got compensated for the bad experience you went through then.

@getready This has something to do with the gateway issue Amazon had during the sale, I guess. Many of us have got reduced cashback amount. Some of us, like debjit, have got it even for the cancelled orders. Never expected Amazon to be so unsophisticated in handling promotions. Had already availed the HDFC offer before this bitter episode. But that’s my last cashback order online. Gonna never trust any bastard again. Customer service is a joke in this country!

CC @DealSeeker @Stupendous Man @raghupro @cybertechie @SmallKing

I would rather blame it on SBI and it’s gateway. E-commerce sites don’t have anything to do with the payment gateways.

You mean SBI even knows from which platform an order is placed and allots the cashback amount correspondingly? I don’t think so. Moreover, SBI payments were fine on other sites during that time. I think the issue was specifically with Amazon app, not even their website.

As per the recent update, cashback for few customers was not processed by the date promised. This will be processed by 5 November 2016.

I also received only 7.5%

Ordered LED Monitor @6300 around

Received cashback 491rs only

Received one more mail but today is last day, anybody received Cashback, who all were waiting,, @krohit94