Serious Issue - Please help.
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This is with respect to my cousin who is a 9th Grade going student. A packet in his name was delivered to him (please see the pic). Since he was not present at the time of delivery, chacha ji, mistakenly, paid the COD amount thinking that he must have ordered something and kept the package as it is (didn’t open). But when he returned from the school, he told he hadn’t ordered anything. And when he opened the package to know what it is (as nothing could be done now when payment was already done so why not just check it out), ofcourse everyone got shocked.
Anyway, we all made peace with it thinking that some friend of his must have done this mischief, and thus forgot.
Recovering from this incident, we got a package AGAIN today (I have attached the pictures). Now, this doesn’t seem right. I think some gang might be at work, instead of his friend. Ofcourse we didn’t accept today’s shit.
Since the first incident, I have tried via phone/email to contact Snapdeal to get it sorted, but to no success. Automated answers – There’s no recent order from the calling number and the call gets disconnected.
I also called the seller and he said he doesn’t have customers details who order.
Anyone experienced this? Any other way to contact snapdeal?
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2nd one which we refused today. 
First package contains Satin Bikini Panties? I’m sorry but I’m laughing my arse off.
I’m pretty sure some friend/s of your cousin is doing this. I any case, find that friend and make him wear the panty. He’ll stop.
Snapdeal is pure shit they sell our privacy to spammers don’t ever do shopping on snapdeal.
Yeah bro. I have not ordered from snapdeal for years now. But this is getting crazy. 2nd order today.
U can contact snapdeal at [email protected]
I’m following it. Also provided the number to them to call me. But haven’t received the call yet. It’s been more than 3 days now. They just keep emailing We are unable to reach to you, please provide alternative number. I have already provided them with 2 numbers. 
@ithehappy @Pritt3.14 they arranged for the return. Cc told me the email Id which was used to place the order. And surprisingly they also gave the number which turned out to be cousin’s. They said someone checked out in guest mode and put your number in the order. Is it possible? I don’t think there is any guest checkout in snapdeal?
in website you cant but in app you could do so i guess
No friend with that name. Can you find if I tell you the email id ?
1st Order invoice which we paid for.