Unable to recharge JioPhone # from Amazon

Unable to recharge JioPhone # from Amazon

65°
Missing
Deal Cadet
25
188
2

Is anyone unable to recharge JioPhone # using Amazon.
Whenever I try to use Amazon/Freecharge/Paytm to recharge a number, the order is cancelled and the amount is refunded back.
The mobile sim is present in a JioPhone.
Both the customer care teams from Amazon & JIO are unable to help.
Can anyone help ?

16 Comments  |  
10 Dimers
Elisha
Entertainer
61
35062
358

Same.. +1 so I recharged for 50 then did via accumulated mobile balance on Jio app

Missing
Deal Newbie
50
44
2

Did you already recharge it multiple times?

Missing
Deal Cadet
25
188
2

Yeah..tried multiple times previously…Finally forced to recharge using the MyJio app.

Images
Deal Cadet
105
231
0

It’s not working for a long time. Recharge on my jio app then pay via Amazon

Missing
Deal Newbie
50
44
2
Aveejeet wrote:

It’s not working for a long time. Recharge on my jio app then pay via Amazon

It’s working for me.

Missing
Deal Newbie
50
44
2
Expand
abhijit_66 wrote:

Any setting to be applied ?

No I didn’t make any changes in settings.

Rep
Deal Cadet
160
943
15

Able To Recharge Same Plan Offline ?

67351 541779905843911 1711691732 n
Deal Subedar
303
1526
47

Not able to recharge it from freecharge either.

Download
Deal Lieutenant
14
4487
82

Able to recharge top-up of 100 . Done multiple times

Cropped483645689
Deal Captain
108
7063
52

Same with my BSNL number . 74/75 recharge getting failed every time . Tried paytm , Amazon , freecharge , BSNL portal

Cropped6626295310087616832
Deal Cadet
14
585
3

i Called Customer care he saying :
You have to recharge jio Prime pack 99 to get Recharge

Cropped1937456041
Deal Subedar
276
1339
25
ChanduCh wrote:

i Called Customer care he saying :
You have to recharge jio Prime pack 99 to get Recharge

They’re always drunk. They don’t know anything, always gives silly excuses. grimacing

Cropped6626295310087616832
Deal Cadet
14
585
3


https://cdn0.desidime.com/attachments/photos/601281/original/Screenshot_2020-01-05-16-38-27-486_net.one97.paytm.png?1578222545 Showing Error

Cropped6626295310087616832
Deal Cadet
14
585
3
TechnoFrendz wrote:

Able To Recharge Same Plan Offline ?

Yes , Only @ at Shop and MyJioApp

Missing