[URGENT] Pockets help

[URGENT] Pockets help

64°
My name
Deal Lieutenant
323
3266
63

Just got a SMS stating your card is blocked from 3D secure online txn on 31 Aug for security reasons

As far as I know I entered wrong pin just once i.e; today.Successful transaction is done 2 days back.I know the card can be blocked if you enter wrong pass thrice.

Now is there any way to unblock the card by myself (within app or something like that)

Will the card unblock itself after 24hrs or should we need to contact them?

6 Comments  |  
4 Dimers
Images
Entertainer
45
34809
352

Call them right away. They will verify your Birthday and Name, last transaction and unblock it in one hour. Mine has been blocked 4-5 times. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

606c7a1f5acd464dc8bcb7def31605ea
Deal Captain
242
13702
227

I believe it will be unblocked post 12.
@Plato has given you a better advise. Yes you call them and seek the help https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

My name
Deal Lieutenant
323
3266
63
@Plato wrote:

Call them right away. They will verify your Birthday and Name, last transaction and unblock it in one hour. Mine has been blocked 4-5 times. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif


Did you get any SMS after unblocking?

Images
Entertainer
45
34809
352
@DealLooter wrote:

@Plato wrote:

Call them right away. They will verify your Birthday and Name, last transaction and unblock it in one hour. Mine has been blocked 4-5 times. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif


Did you get any SMS after unblocking?


Yes.

My name
Deal Lieutenant
323
3266
63
@Plato wrote:

@DealLooter wrote:

@Plato wrote:

Call them right away. They will verify your Birthday and Name, last transaction and unblock it in one hour. Mine has been blocked 4-5 times. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif


Did you get any SMS after unblocking?


Yes.


+KG

EDIT: Oops, You cannot give karma again right now

Dd
Critic
322
15160
229

@DealLooter Call them. After verifying your details, they will unblock it immediately. My card got unblocked even before the call was over. https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

Missing