[URGENT] Pockets help

[URGENT] Pockets help

My name
Deal Lieutenant
0
317
3140
61

Just got a SMS stating your card is blocked from 3D secure online txn on 31 Aug for security reasons

As far as I know I entered wrong pin just once i.e; today.Successful transaction is done 2 days back.I know the card can be blocked if you enter wrong pass thrice.

Now is there any way to unblock the card by myself (within app or something like that)

Will the card unblock itself after 24hrs or should we need to contact them?

6 Comments  |  
4 Dimers
Xpgozhudfikom
Entertainer
13
30
31746
281

Call them right away. They will verify your Birthday and Name, last transaction and unblock it in one hour. Mine has been blocked 4-5 times. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Images
Deal Captain
4
187
13306
220

I believe it will be unblocked post 12.
@Plato has given you a better advise. Yes you call them and seek the help https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

My name
Deal Lieutenant
0
317
3140
61
@Plato wrote:

Call them right away. They will verify your Birthday and Name, last transaction and unblock it in one hour. Mine has been blocked 4-5 times. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif


Did you get any SMS after unblocking?

Xpgozhudfikom
Entertainer
13
30
31746
281
@DealLooter wrote:

@Plato wrote:

Call them right away. They will verify your Birthday and Name, last transaction and unblock it in one hour. Mine has been blocked 4-5 times. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif


Did you get any SMS after unblocking?


Yes.

My name
Deal Lieutenant
0
317
3140
61
@Plato wrote:

@DealLooter wrote:

@Plato wrote:

Call them right away. They will verify your Birthday and Name, last transaction and unblock it in one hour. Mine has been blocked 4-5 times. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif


Did you get any SMS after unblocking?


Yes.


+KG

EDIT: Oops, You cannot give karma again right now

Dd
Critic
23
322
15148
229

@DealLooter Call them. After verifying your details, they will unblock it immediately. My card got unblocked even before the call was over. https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

Missing