[URGENT] Pockets help

[URGENT] Pockets help

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Deal Subedar
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Just got a SMS stating your card is blocked from 3D secure online txn on 31 Aug for security reasons

As far as I know I entered wrong pin just once i.e; today.Successful transaction is done 2 days back.I know the card can be blocked if you enter wrong pass thrice.

Now is there any way to unblock the card by myself (within app or something like that)

Will the card unblock itself after 24hrs or should we need to contact them?

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6 Comments  |  
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Entertainer
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Call them right away. They will verify your Birthday and Name, last transaction and unblock it in one hour. Mine has been blocked 4-5 times. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

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Deal Captain
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I believe it will be unblocked post 12.
@Plato has given you a better advise. Yes you call them and seek the help https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

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Deal Subedar
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@Plato wrote:

Call them right away. They will verify your Birthday and Name, last transaction and unblock it in one hour. Mine has been blocked 4-5 times. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif


Did you get any SMS after unblocking?

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Entertainer
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@DealLooter wrote:

@Plato wrote:

Call them right away. They will verify your Birthday and Name, last transaction and unblock it in one hour. Mine has been blocked 4-5 times. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif


Did you get any SMS after unblocking?


Yes.

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Deal Subedar
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@Plato wrote:

@DealLooter wrote:

@Plato wrote:

Call them right away. They will verify your Birthday and Name, last transaction and unblock it in one hour. Mine has been blocked 4-5 times. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif


Did you get any SMS after unblocking?


Yes.


+KG

EDIT: Oops, You cannot give karma again right now

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Osho
Critic
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@DealLooter Call them. After verifying your details, they will unblock it immediately. My card got unblocked even before the call was over. https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

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