(Live again) Audio Sale upto 60% Off + Flash Sale with Price Drops at 12PM & 6PM

Hello Customer,

Thank you for contacting Volcus Customer Support Team. My name is Melissa and it would be my pleasure to assist you!

To better assist you, we are providing you with case number VC131108
For any reason, you may need to contact me please use this case number as the reference and use this same email thread.

First and foremost the device in the image is, in fact, an authentic SoundBot device.

Our new packaging is a single box with one opening as we move into becoming environmentally friendly.
The new speaker has been slightly tweaked in appearance.
Again, as we move into becoming more environmentally friendly this change will include the packaging and user guides
The LED light was slightly tweaked for the third generation
The first generation SB571 had voice prompt which was removed with the second generation and placed back in the third generation
*The mAH is 1000, not 2000
Our two authorised sellers on Amazon.in are Appario Retail Pvt. Ltd. and Cloudtail
*There is a typo on the box regarding the mAH

Regards,
Melissa
[email protected]

Please note: per our warranty, if you are in need of a replacement, we will need a copy of the receipt/order confirmation to proceed

It’s original.

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