Horrible shopping experience

Horrible shopping experience

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Deal Newbie
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Horrible shopping experience. Never buy Firstcry
I recently bought a cradle which was not appropriate for the baby and requested replacement with another product within firstcry. Customercare rudely denied my request after validating all my details saying I had to cancel only thru the app which was not working. They told mail the screenshot and we will see if you are telling us the truth or not.

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