Swiggy Platform Fee Introduced! Now Pay More on Every Order!

Swiggy Platform Fee will be lievied automatically on the app for every order irrespective of order value, Swiggy One membership, or anything else.

by FighterMan Updated: 29 Apr, 2023, 14:09 IST
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Swiggy has introduced 'Platform Fees' for food delivery via restaurants. This fee will be applicable on every food order irrespective of any Swiggy coupon, order value, etc. Thus, it is compulsory to pay if you want the food delivery.

Swiggy-FT-2-760x570

Swiggy Platform Fee was 1st started in Bangalore and Hyderabad, and now in many major cities of India. The reasons for this move is to increase revenue as food delivery apps are facing a hard time in terms of making money in the market. Zomato also faces this issue, but currently haven't levied such an extra price.

The Swiggy Platform Fee is fixed at ₹2/order irrespective of any other order related terms. This will also be applicable to Swiggy One users. Swiggy Instamart users will not have to pay for it.

Swiggy co-founder Sriharsha Majesty said :-

"Swiggy was no exception…the growth rate for food delivery has slowed down versus our projections. While our cash reserves allow us to be fundamentally well positioned to weather harsh circumstances, we cannot make this a crutch and must continue identifying efficiencies to secure our long-term"

Swiggy reportedly delivers 1.5M orders a day which means they will generate ₹30 Lakhs/day via this new Swiggy Platform Fee! Seems like Zomato may also follow looking at the returns. However, customer experience is what these companies will be monitoring going ahead. 

Thanks to Dimer @jain01010199 who spotted this way back as seen in his Swiggy New Platform Fees Introduced thread!

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Top Comments
Deal Cadet Deal Cadet
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Stopped ordering online se swiggy n Zomato... Totally waste of time... They r jacking prices in d name of packing charges, delivery charges, GST, taxes.. etc etc.... A humble item whose cost is 50 .. due to extras will become 250... & Then give 50% off..
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The delivery guy is badly paid, the customer is badly served. What good is this business then?

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"Time to Go back to Kitchen " grin
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Deal Cadet Deal Cadet
Stopped ordering online se swiggy n Zomato... Totally waste of time... They r jacking prices in d name of packing charges, delivery charges, GST, taxes.. etc etc.... A humble item whose cost is 50 .. due to extras will become 250... & Then give 50% off..
Deal Subedar Deal Subedar

Swiggy is waste don't order food from online after 3 hours what is the best deal ok let's order this time only

Helpful Helpful
😲💰 Loot for swiggy...
Deal Subedar Deal Subedar
VC funds drying up, they need money
Deal Cadet Deal Cadet

Then they should ensure that restaurants menu price is listed on their platform.

Deal Cadet Deal Cadet
MrThanos wrote:

Then they should ensure that restaurants menu price is listed on their platform.

Just snap your finger please. I am frustrated. Make sure i am on your side please.
Deal Cadet Deal Cadet
Why not take 2% of the order value as platform fees and give restro menu at stock prices rather than jacking them up? Who are they fooling? Making a joke on themselves.
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"Time to Go back to Kitchen " grin
Deal Major Deal Major
Gourmet wrote:
"Time to Go back to Kitchen " grin
For (⁠っ⁠˘⁠з⁠(⁠˘⁠⌣⁠˘⁠ ⁠)
Deal Cadet Deal Cadet

Just like instamart, now on food delivery. 

Deal Cadet Deal Cadet

Axis myzone 40% off.. Only reason to use swiggy

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The delivery guy is badly paid, the customer is badly served. What good is this business then?

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thiru.vetti wrote:

The delivery guy is badly paid, the customer is badly served. What good is this business then?

rolleyes
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quantum wrote:
For (⁠っ⁠˘⁠з⁠(⁠˘⁠⌣⁠˘⁠ ⁠)
rolleyes🤔
Deal Cadet Deal Cadet
thiru.vetti wrote:

The delivery guy is badly paid, the customer is badly served. What good is this business then?

adding fees for everything . no wonder next they will even come up with fees on every click also 😄

Deal Newbie Deal Newbie
Mai nahi kar raha order ab
Benevolent Benevolent

विनाश काले विपरीत बुद्धि  (Vinash Kale Viprit Buddhi) 
T: When one's doom approaches or the time of destruction comes, his or her mind thinks the opposite of what it should.🤧

Deal Newbie Deal Newbie
If they correct the menu price, reasonable delivery charge. Happy to pay platform charge even rs 10. But, they will not correct anything and for sure will increase platform charge later like gov did with us on name of service tax.
Budding Star Budding Star

The same people said I would not order anything from Flipkart when they introduced a convenience fee on mobiles.

What happened now is that from 19 it increased to 45.

Some people just create noise, just like my friend, whose general order value is 300. Now he is crying for Rs. 2, even though it is not charged in Mumbai.

Fun fact: My friend used to pay 50 delivery charges at least once a week. I was the one who conceived of him taking membership, and now he is crying for Rs 2.

In short, people are not crying about paying Rs. 2 but becoming curious about how Swiggy can earn 30 L in a day.

Generous Generous
Venom14 wrote:

The same people said I would not order anything from Flipkart when they introduced a convenience fee on mobiles.

What happened now is that from 19 it increased to 45.

Some people just create noise, just like my friend, whose general order value is 300. Now he is crying for Rs. 2, even though it is not charged in Mumbai.

Fun fact: My friend used to pay 50 delivery charges at least once a week. I was the one who conceived of him taking membership, and now he is crying for Rs 2.

In short, people are not crying about paying Rs. 2 but becoming curious about how Swiggy can earn 30 L in a day.

Autocorrect?
Generous Generous

chaliye ... chaliye

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Aren't they earning extra money by increasing the actual amount of the food item and even getting 50% off is still higher than what the restaurant charges. I'm not even including packaging, extra swiggy tax fees and delivery charges.

I stopped ordering bcz of their malpractice.


Deal Newbie Deal Newbie

Swiggy takes 800 for 3 month super membership bundled  with pathetic support, Switched to zomato which offers for 299 and on time delivery protection.

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