Swiggy Platform Fee Introduced! Now Pay More on Every Order!

Swiggy Platform Fee will be lievied automatically on the app for every order irrespective of order value, Swiggy One membership, or anything else.

by FighterMan Updated: 29 Apr, 2023, 14:09 IST
39 15145

Swiggy has introduced 'Platform Fees' for food delivery via restaurants. This fee will be applicable on every food order irrespective of any Swiggy coupon, order value, etc. Thus, it is compulsory to pay if you want the food delivery.

Swiggy-FT-2-760x570

Swiggy Platform Fee was 1st started in Bangalore and Hyderabad, and now in many major cities of India. The reasons for this move is to increase revenue as food delivery apps are facing a hard time in terms of making money in the market. Zomato also faces this issue, but currently haven't levied such an extra price.

The Swiggy Platform Fee is fixed at ₹2/order irrespective of any other order related terms. This will also be applicable to Swiggy One users. Swiggy Instamart users will not have to pay for it.

Swiggy co-founder Sriharsha Majesty said :-

"Swiggy was no exception…the growth rate for food delivery has slowed down versus our projections. While our cash reserves allow us to be fundamentally well positioned to weather harsh circumstances, we cannot make this a crutch and must continue identifying efficiencies to secure our long-term"

Swiggy reportedly delivers 1.5M orders a day which means they will generate ₹30 Lakhs/day via this new Swiggy Platform Fee! Seems like Zomato may also follow looking at the returns. However, customer experience is what these companies will be monitoring going ahead. 

Thanks to Dimer @jain01010199 who spotted this way back as seen in his Swiggy New Platform Fees Introduced thread!

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FighterMan aka Sahil Hitesh Ajmera is a 4+ Years Experienced Content Writer with 1.2M+ User Sessions, 486.41% max growth, and 1000+ Articles across Best Products, OTT, Telecom, Online Shopping, Finance, Credit Cards, Saving Tips, Deals & Offers, more!
39 Comments  |  
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Critic Critic
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Very good.

Post Mogul Post Mogul
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You missed giving 99/100 marks. confounded
Deal Newbie Deal Newbie
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Looto
Deal Cadet Deal Cadet
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Stopped ordering online se swiggy n Zomato... Totally waste of time... They r jacking prices in d name of packing charges, delivery charges, GST, taxes.. etc etc.... A humble item whose cost is 50 .. due to extras will become 250... & Then give 50% off..
Deal Subedar Deal Subedar
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Swiggy is waste don't order food from online after 3 hours what is the best deal ok let's order this time only

Helpful Helpful
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😲💰 Loot for swiggy...
Deal Subedar Deal Subedar
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VC funds drying up, they need money
Deal Cadet Deal Cadet
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Then they should ensure that restaurants menu price is listed on their platform.

Deal Cadet Deal Cadet
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Just snap your finger please. I am frustrated. Make sure i am on your side please.
Deal Hunter Deal Hunter
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Swiggy levies 'platform fee' of ₹2 on food orders from users

https://ddime.i...PT

Deal Newbie Deal Newbie
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Stop ordering
Helpful Helpful
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Why not take 2% of the order value as platform fees and give restro menu at stock prices rather than jacking them up? Who are they fooling? Making a joke on themselves.
Helpful Helpful
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"Time to Go back to Kitchen " grin
Critic Critic
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For (⁠っ⁠˘⁠з⁠(⁠˘⁠⌣⁠˘⁠ ⁠)
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Deal Cadet Deal Cadet
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Just like instamart, now on food delivery. 

Deal Cadet Deal Cadet
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Axis myzone 40% off.. Only reason to use swiggy

Deal Cadet Deal Cadet
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The delivery guy is badly paid, the customer is badly served. What good is this business then?

Helpful Helpful
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rolleyes
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Deal Newbie Deal Newbie
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Mai nahi kar raha order ab
Benevolent Benevolent
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विनाश काले विपरीत बुद्धि  (Vinash Kale Viprit Buddhi) 
T: When one's doom approaches or the time of destruction comes, his or her mind thinks the opposite of what it should.🤧

Deal Cadet Deal Cadet
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If they correct the menu price, reasonable delivery charge. Happy to pay platform charge even rs 10. But, they will not correct anything and for sure will increase platform charge later like gov did with us on name of service tax.
Wishlist Champion Wishlist Champion
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The same people said I would not order anything from Flipkart when they introduced a convenience fee on mobiles.

What happened now is that from 19 it increased to 45.

Some people just create noise, just like my friend, whose general order value is 300. Now he is crying for Rs. 2, even though it is not charged in Mumbai.

Fun fact: My friend used to pay 50 delivery charges at least once a week. I was the one who conceived of him taking membership, and now he is crying for Rs 2.

In short, people are not crying about paying Rs. 2 but becoming curious about how Swiggy can earn 30 L in a day.

Generous Generous
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Autocorrect?
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Generous Generous
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chaliye ... chaliye

Generous Generous
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Aren't they earning extra money by increasing the actual amount of the food item and even getting 50% off is still higher than what the restaurant charges. I'm not even including packaging, extra swiggy tax fees and delivery charges.

I stopped ordering bcz of their malpractice.


Deal Newbie Deal Newbie
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Swicth to Magicpin

Deal Newbie Deal Newbie
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Swiggy takes 800 for 3 month super membership bundled  with pathetic support, Switched to zomato which offers for 299 and on time delivery protection.

Commentator Commentator
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In our locality, the prices of items are also marked as higher rate. When I asked restuarants, they told that Zomato and Swiggy did that. They don't do that.
Deal Newbie Deal Newbie
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This is actually incorrect. Restaurants can set their own prices for each food item being listed on Swiggy/Zomato. But they will also have to pay a % commission (can range between 10 to 25% depending on various factors) to Swiggy/Zomato for each order being placed via these online platforms. So restaurants themselves jack up their food product prices in Swiggy/Zomato, in order to compensate themselves for the hefty commissions charged by these delivery platforms.
Helpful Helpful
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thats where thrive comes in with 3% cut on every order.

Deal Subedar Deal Subedar
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My nearby shop sells samosa for 10rs, On swiggy price 2 for 45... min order for free delivery 149. So if I order 10 samosas using swiggy I end up paying approx 225+12 delivery charges -40% discount... which makes it approx 237-80rs ie approx 157 BTW being a lazy ass I still order through swiggy... also if you add petrol prices and time saved it's still looks a good deal flushed
Cool Cool
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Thank god I switched to govt started ondc
Helpful Helpful
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Is it operational already? What's the app?
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Deal Cadet Deal Cadet
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Most outside food is poisonous to the health. Humble daal & rice cooked at home tastes much better. If you take shortcuts by ordering food online, remember you will have to pay back by means of cancer and other diseases after a decade of consuming these poisons.

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