Namaste! Thank you for taking out time to write to us. We understand that your Wallet has been debited. We would like to inform you that due to technical glitch you had received 100% cashback (Max. Rs 100) for your transaction at Shopclues when you were eligible for 10% as per the regular offer. MobiKwik team deeply empathizes for not meeting your expectation and promise to keep serving you more efficiently every time you use us. Thank you for choosing MobiKwik. Regards MobiKwik Team “We take pride in serving our valued customers”

i have cancelled all orders which have not been shipped as yet how will the refund be done

both before and after 6 pm

@kirankumar143 wrote:

I created new mobikwik user yesterday

and transferred all money from all accounts to this new one

amount is still there, is it safe?

Please suggest

How to do that ?

I dont see such an option in their website ?

they have kept the CB of orders 6 – 7 pm but only one per account and taken away the rest.

i cancelled all orders including the one for which i got CB

total loss

@neuroatom wrote:

@kirankumar143 wrote:

I created new mobikwik user yesterday

and transferred all money from all accounts to this new one

amount is still there, is it safe?

Please suggest

How to do that ?

I dont see such an option in their website ?

Its in android app

Kept only 10rs now..

@saurabh1 wrote:

h1. Namaste! Thank you for taking out time to write to us. We understand that your Wallet has been debited. We would like to inform you that due to technical glitch you had received 100% cashback (Max. Rs 100) for your transaction at Shopclues when you were eligible for 10% as per the regular offer. MobiKwik team deeply empathizes for not meeting your expectation and promise to keep serving you more efficiently every time you use us. Thank you for choosing MobiKwik. Regards MobiKwik Team “We take pride in serving our valued customers”

They have given a valid explanation and the best option is to cancel the orders…

I support Mobikwik.and this is personal opinion

@Tuner wrote:

@saurabh1 wrote:

h1. Namaste! Thank you for taking out time to write to us. We understand that your Wallet has been debited. We would like to inform you that due to technical glitch you had received 100% cashback (Max. Rs 100) for your transaction at Shopclues when you were eligible for 10% as per the regular offer. MobiKwik team deeply empathizes for not meeting your expectation and promise to keep serving you more efficiently every time you use us. Thank you for choosing MobiKwik. Regards MobiKwik Team “We take pride in serving our valued customers”

They have given a valid explanation and the best option is to cancel the orders…

I support Mobikwik.and this is personal opinion

how will the refund be adjusted and will they cancel the orders if ready for dispatch

Even if u cancel order u might get 0 refund cause wallet statement doesn’t mention anything about reversal of cashback

@Tuner wrote:

@saurabh1 wrote:

h1. Namaste! Thank you for taking out time to write to us. We understand that your Wallet has been debited. We would like to inform you that due to technical glitch you had received 100% cashback (Max. Rs 100) for your transaction at Shopclues when you were eligible for 10% as per the regular offer. MobiKwik team deeply empathizes for not meeting your expectation and promise to keep serving you more efficiently every time you use us. Thank you for choosing MobiKwik. Regards MobiKwik Team “We take pride in serving our valued customers”

They have given a valid explanation and the best option is to cancel the orders…

I support Mobikwik.and this is personal opinion

No, that is not valid explanation as per my opinion. Their system were showing 100/- rs cashback, that why we all did so much shopping. It is their fault, not ours. They can CORRECT their technical glitch, but cannot deduct “PAST CREDITED” amount due to their system fault..If there is no system glitch, then why we all do so much shopping, first place..So its like first woo customer by lolipop (100/-) and then ditch them by deducting that CB. This is clear case of bait and switch, which is fraud by them. So we should take some step against mobikwik (consumer court etc). This is my opinion and I could be wrong.

@PaytmKaPoojari wrote:

Even if u cancel order u might get 0 refund cause wallet statement doesn’t mention anything about reversal of cashback

that means all money gone

@yogesh244342 wrote:

@Tuner wrote:

@saurabh1 wrote:

h1. Namaste! Thank you for taking out time to write to us. We understand that your Wallet has been debited. We would like to inform you that due to technical glitch you had received 100% cashback (Max. Rs 100) for your transaction at Shopclues when you were eligible for 10% as per the regular offer. MobiKwik team deeply empathizes for not meeting your expectation and promise to keep serving you more efficiently every time you use us. Thank you for choosing MobiKwik. Regards MobiKwik Team “We take pride in serving our valued customers”

They have given a valid explanation and the best option is to cancel the orders…

I support Mobikwik.and this is personal opinion

No, that is not valid explanation as per my opinion. Their system were showing 100/- rs cashback, that why we all did so much shopping. It is their fault, not ours. They can CORRECT their technical glitch, but cannot deduct “PAST CREDITED” amount due to their system fault..If there is no system glitch, then why we all do so much shopping, first place..So its like first woo customer by lolipop (100/-) and then ditch them by deducting that CB. This is clear case of bait and switch, which is fraud by them. So we should take some step against mobikwik (consumer court etc). This is my opinion and I could be wrong.

yes its their mistake and they shud have corrected it before 6 pm as this started from noon onwards and by evening it was all over the forums and facebook… so they knew about the glitch and could have removed it

@desidude2013 wrote:

@PaytmKaPoojari wrote:

Even if u cancel order u might get 0 refund cause wallet statement doesn’t mention anything about reversal of cashback

that means all money gone

Might be !! People are left nowhere ! If u cancel order now and if u get 0 no use !! Enjoy the products ! My 2 cents

whoever brought GV pls. use it fast as i thnk shopclues is cancelling gvs. my two gv got cancelled. i dnt knw i will get refund or not.

http://i.imgur.com/PhiKrd7...?1

since the money is paid from the Mobishit. After cancellation also the money will go to Mobishit

so IMO cancellation is a bad idea

BTW 180+220=400 Rs siphoned

we should fight against it, they have got the traffic on their website bcoz of this offer, now there purpose is solved so they are saying its technical glitch, what the heck is this…..

mobikwik should give us our amount back in wallet

@karenpatel wrote:

whoever brought GV pls. use it fast as i thnk shopclues is cancelling gvs. my two gv got cancelled. i dnt knw i will get refund or not.

http://i.imgur.com/PhiKrd7...?1

Now this will be a double atatck on us, both from mobikwik and shopclues…

They have refunded 10% of the amount what have been orderdd before 6 to 7 pm offer & taken back the remaining amount what they have refund.

@PaytmKaPoojari wrote:

@desidude2013 wrote:

@PaytmKaPoojari wrote:

Even if u cancel order u might get 0 refund cause wallet statement doesn’t mention anything about reversal of cashback

that means all money gone

Might be !! People are left nowhere ! If u cancel order now and if u get 0 no use !! Enjoy the products ! My 2 cents

but they have deducted the wallet for orders made before 6 pm so they are bound to refund that amount and after 6 pm too they have kept only one CB per account

@walrus wrote:

since the money is paid from the Mobishit. After cancellation also the money will go to Mobishit

so IMO cancellation is a bad idea

BTW 180+220=400 Rs siphoned

money goes to mobi and they should refund to the wallet or not

barbaad

@aryan wrote:

… … …
( Ye Log Mobikwik ko lootney chaley they ….. lootney me kisi ko maharath hasil hai i mean PHD Doctorate hasil hai woh hai mobikwik tum usko hi lootney chaley they… tumney kya socha sardaar saabasi dega.. bhai ye mobikwik hai mobikwik.. nau sau chuhey kha chuki ye billi) … … …
good luck.
Poor Aryan.

Welcome Back.

I was expecting your comment on a topic so close to your heart.

mobikwik already gave 10% discount so remaining amount credit in our wallet

if am not mistaken we MAY not get refund for gv purchasing. as gv cant be cancelled but shopclues did this. They may cancel this GV and MAY provide fresh GV but am not sure they will do this by own & talking 2 them takes 1-2 weeks to get the problem solved.

@catchme wrote:

we should fight against it, they have got the traffic on their website bcoz of this offer, now there purpose is solved so they are saying its technical glitch, what the heck is this…..

mobikwik should give us our amount back in wallet

If you agree its a glitch , then f*ucking pay for it

cancelled all orders

@Zubies wrote:

I Already suggested here to empty your wallets before they take action Thank god i utilized it
http://www.desidime.com/forums/dost-and-dimes/t...

Bro, does mobikwik give cashback for infibeam?

@karenpatel wrote:

whoever brought GV pls. use it fast as i thnk shopclues is cancelling gvs. my two gv got cancelled. i dnt knw i will get refund or not.

http://i.imgur.com/PhiKrd7...?1

Mine is still active , i ordered only one .

@reetesh_kr wrote:

@catchme wrote:

we should fight against it, they have got the traffic on their website bcoz of this offer, now there purpose is solved so they are saying its technical glitch, what the heck is this…..

mobikwik should give us our amount back in wallet

If you agree its a glitch , then f*ucking pay for it

Like what paytm, amazon had sometimes flipkart have done

@desidude2013 wrote:

@PaytmKaPoojari wrote:

Even if u cancel order u might get 0 refund cause wallet statement doesn’t mention anything about reversal of cashback

that means all money gone