My amazon account have been closed !! help

@nrkmca wrote:

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342

We closed this account because our records show that we closed ANOTHER ACCOUNT of yours for not meeting the terms of our Conditions of Use agreement.

That means this is your 2nd a/c. What was the reason last time?

bro this is my account and my mother have another account in amazon from where she buys her products.

and both have same shipping address .

Ohh then check email of your mother a/c’s. There you will find the reason of a/c closure. And copy-paste the same here!

same email buddy !!

i think they both have same shipping address thats why they cancelled it saying that i have both these accounts !

Drop a mail at [email protected] ! And tell your problem in detail. As this will be your last chance. Do tell them that you’ve 2 a/c’s – mother n u. You might have used promotional benefits from both the a/c’s

no buddy havent used any promotional benefit !!
mailed them regarding it will right all the details in brief ( 4000 stuck )

hope they release it and open the account !! ( will have even only one account will give the pass to all my family members and tell them to shop from my account only )

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342

We closed this account because our records show that we closed ANOTHER ACCOUNT of yours for not meeting the terms of our Conditions of Use agreement.

That means this is your 2nd a/c. What was the reason last time?

bro this is my account and my mother have another account in amazon from where she buys her products.

and both have same shipping address .

Ohh then check email of your mother a/c’s. There you will find the reason of a/c closure. And copy-paste the same here!

same email buddy !!

i think they both have same shipping address thats why they cancelled it saying that i have both these accounts !

Drop a mail at [email protected] ! And tell your problem in detail. As this will be your last chance. Do tell them that you’ve 2 a/c’s – mother n u. You might have used promotional benefits from both the a/c’s

no buddy havent used any promotional benefit !!
mailed them regarding it will right all the details in brief ( 4000 stuck )

hope they release it and open the account !! ( will have even only one account will give the pass to all my family members and tell them to shop from my account only )

Okay. Do let us know the status of the same. They will reply to you by morning for sure!

@nrkmca wrote:

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342

We closed this account because our records show that we closed ANOTHER ACCOUNT of yours for not meeting the terms of our Conditions of Use agreement.

That means this is your 2nd a/c. What was the reason last time?

bro this is my account and my mother have another account in amazon from where she buys her products.

and both have same shipping address .

Ohh then check email of your mother a/c’s. There you will find the reason of a/c closure. And copy-paste the same here!

same email buddy !!

i think they both have same shipping address thats why they cancelled it saying that i have both these accounts !

Drop a mail at [email protected] ! And tell your problem in detail. As this will be your last chance. Do tell them that you’ve 2 a/c’s – mother n u. You might have used promotional benefits from both the a/c’s

What if the address is an office? Do they check that manually

Seriously no other site does this.. except EBay maybe

@avgn wrote:

@nrkmca wrote:

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342

We closed this account because our records show that we closed ANOTHER ACCOUNT of yours for not meeting the terms of our Conditions of Use agreement.

That means this is your 2nd a/c. What was the reason last time?

bro this is my account and my mother have another account in amazon from where she buys her products.

and both have same shipping address .

Ohh then check email of your mother a/c’s. There you will find the reason of a/c closure. And copy-paste the same here!

same email buddy !!

i think they both have same shipping address thats why they cancelled it saying that i have both these accounts !

Drop a mail at [email protected] ! And tell your problem in detail. As this will be your last chance. Do tell them that you’ve 2 a/c’s – mother n u. You might have used promotional benefits from both the a/c’s

Why does Amazon do this…
Even I have two accounts.. but I have not dared to login recently in my second account after reading all these incidents here.
Just placed one order through it

What if the address is an office? Do they check that manually

Seriously no other site does this.. except EBay maybe

Yes they do check. While filling address details you can clearly see there are two options – Residential/Home OR Office.

@nrkmca wrote:

@avgn wrote:

@nrkmca wrote:

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342

We closed this account because our records show that we closed ANOTHER ACCOUNT of yours for not meeting the terms of our Conditions of Use agreement.

That means this is your 2nd a/c. What was the reason last time?

bro this is my account and my mother have another account in amazon from where she buys her products.

and both have same shipping address .

Ohh then check email of your mother a/c’s. There you will find the reason of a/c closure. And copy-paste the same here!

same email buddy !!

i think they both have same shipping address thats why they cancelled it saying that i have both these accounts !

Drop a mail at [email protected] ! And tell your problem in detail. As this will be your last chance. Do tell them that you’ve 2 a/c’s – mother n u. You might have used promotional benefits from both the a/c’s

Why does Amazon do this…
Even I have two accounts.. but I have not dared to login recently in my second account after reading all these incidents here.
Just placed one order through it

What if the address is an office? Do they check that manually

Seriously no other site does this.. except EBay maybe

Yes they do check. While filling address details you can clearly see there are two options – Residential/Home OR Office.

@avgn wrote:

@nrkmca wrote:

@avgn wrote:

@nrkmca wrote:

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342 wrote:

@nrkmca wrote:

@himanshu013342

We closed this account because our records show that we closed ANOTHER ACCOUNT of yours for not meeting the terms of our Conditions of Use agreement.

That means this is your 2nd a/c. What was the reason last time?

bro this is my account and my mother have another account in amazon from where she buys her products.

and both have same shipping address .

Ohh then check email of your mother a/c’s. There you will find the reason of a/c closure. And copy-paste the same here!

same email buddy !!

i think they both have same shipping address thats why they cancelled it saying that i have both these accounts !

Drop a mail at [email protected] ! And tell your problem in detail. As this will be your last chance. Do tell them that you’ve 2 a/c’s – mother n u. You might have used promotional benefits from both the a/c’s

Why does Amazon do this…
Even I have two accounts.. but I have not dared to login recently in my second account after reading all these incidents here.
Just placed one order through it

What if the address is an office? Do they check that manually

Seriously no other site does this.. except EBay maybe

Yes they do check. While filling address details you can clearly see there are two options – Residential/Home OR Office.

Thats just an identifier for logistics and delivery purposes right?
If I write Office for my Home address it doesn’t become an office right

Do you think they have that much time to identify? If its written as office or home then they will consider it as office or home So better to be truthful because at the EOD we need amazon more than they do (losing one customer doesn’t affect them)

P.S : Time to hit the bed. Good Night!

i have 2 accounts, but for placing an order at the same address i write my address differently. rephrase it completely. this helps and avoid using the same address if you have gv in your account.

@ayushman.gaur722 wrote:

i have 2 accounts, but for placing an order at the same address i write my address differently. rephrase it completely. this helps and avoid using the same address if you have gv in your account.

Only ebay is dumb enough to fall for that trick. Keep doing that and amazon will show how strong their systems are.

You will get your money back, don’t worry. Let your mother too talk to CC. Keep mailing them..else mail Jeff Bezos explaning your 2 accounts problem.
Amazon is becoming local ration shop rather almost everybody in fact, blocking accounts based on IP/DC/CC/Address….ridiculous. We have 4 families in the same building share same address just only floor no. differs, and nobody bothers to write floor no, as either GF people direct them or collect articles and pass to others when we are not home.
Amazon will ban me if somebody opens account from my building . Hence lost interest in these deals.

The end result of excessive online deal hunting is net loss I experienced.

@caks2006407 wrote:

You will get your money back, don’t worry. Let your mother too talk to CC. Keep mailing them..else mail Jeff Bezos explaning your 2 accounts problem.
Amazon is becoming local ration shop rather almost everybody in fact, blocking accounts based on IP/DC/CC/Address….ridiculous. We have 4 families in the same building share same address just only floor no. differs, and nobody bothers to write floor no, as either GF people direct them or collect articles and pass to others when we are not home.
Amazon will ban me if somebody opens account from my building . Hence lost interest in these deals.

The end result of excessive online deal hunting is net loss I experienced.

Better to write floor no. as well, naa! Whats the big deal in that

LOL… I’m having same shipping address in >20 accounts of mine and none blocked yet.
Yours blocked only for 2!

@happydeals wrote:

LOL… I’m having same shipping address in >20 accounts of mine and none blocked yet.
Yours blocked only for 2!

Amazon doesn’t block multiple accounts. They block accounts of people who misuse their promotional offers & policy

@caks2006407 wrote:

You will get your money back, don’t worry. Let your mother too talk to CC. Keep mailing them..else mail Jeff Bezos explaning your 2 accounts problem.
Amazon is becoming local ration shop rather almost everybody in fact, blocking accounts based on IP/DC/CC/Address….ridiculous. We have 4 families in the same building share same address just only floor no. differs, and nobody bothers to write floor no, as either GF people direct them or collect articles and pass to others when we are not home.
Amazon will ban me if somebody opens account from my building . Hence lost interest in these deals.

The end result of excessive online deal hunting is net loss I experienced.

Amazon is aware of the same building problem and they don’t ban for that. In fact all your family members can have their own account with the same address (In US they have prime and now the prime benefits can be shared only to the household members which mean having the same address). But they ban accounts for misusing these accounts to avail the benefits of limited deals. When they say a product is limited to 1 per account that would mean 1 per household and if you order from all the accounts it would simply be breach of their T&Cs. The limitations exist for a reason and aims to stop re-sellers profiting at the cost of amazon’s loss. Other than that lightning deals can’t be availed in more that one account per household. Not sure about how seriously they consider GC purchases using promo codes (Maybe again the same one per household rule applies).

And if your account gets banned because of the same building problem you can appeal them and explain them the situation. But again don’t tell them everyone in the building uses the same IP address and share the same account. If these things are shared they of course would be your household mostly and even if not it would be plain bad luck.

There are even instances of someone moving to a new address which was already banned and updating that address has caused the banning of the account. You just have to mail them explaining it and they have all the data to cross verify. Just that they don’t do it at the first instance and they would just do it superficially in the first instance as per their AI reports. That is the reason they ask you to appeal if you are not satisfied with the banning.

@ranjithsai01 wrote:

@caks2006407 wrote:

You will get your money back, don’t worry. Let your mother too talk to CC. Keep mailing them..else mail Jeff Bezos explaning your 2 accounts problem.
Amazon is becoming local ration shop rather almost everybody in fact, blocking accounts based on IP/DC/CC/Address….ridiculous. We have 4 families in the same building share same address just only floor no. differs, and nobody bothers to write floor no, as either GF people direct them or collect articles and pass to others when we are not home.
Amazon will ban me if somebody opens account from my building . Hence lost interest in these deals.

The end result of excessive online deal hunting is net loss I experienced.

Amazon is aware of the same building problem and they don’t ban for that. In fact all your family members can have their own account with the same address (In US they have prime and now the prime benefits can be shared only to the household members which mean having the same address). But they ban accounts for misusing these accounts to avail the benefits of limited deals. When they say a product is limited to 1 per account that would mean 1 per household and if you order from all the accounts it would simply be breach of their T&Cs. The limitations exist for a reason and aims to stop re-sellers profiting at the cost of amazon’s loss. Other than that lightning deals can’t be availed in more that one account per household. Not sure about how seriously they consider GC purchases using promo codes (Maybe again the same one per household rule applies).

And if your account gets banned because of the same building problem you can appeal them and explain them the situation. But again don’t tell them everyone in the building uses the same IP address and share the same account. If these things are shared they of course would be your household mostly and even if not it would be plain bad luck.

There are even instances of someone moving to a new address which was already banned and updating that address has caused the banning of the account. You just have to mail them explaining it and they have all the data to cross verify. Just that they don’t do it at the first instance and they would just do it superficially in the first instance as per their AI reports. That is the reason they ask you to appeal if you are not satisfied with the banning.

Well said brother

+KG

@ranjithsai01 wrote:
……………
There are even instances of someone moving to a new address which was already banned and updating that address has caused the banning of the account. You just have to mail them explaining it and they have all the data to cross verify. Just that they don’t do it at the first instance and they would just do it superficially in the first instance as per their AI reports. That is the reason they ask you to appeal if you are not satisfied with the banning.

Thx that is lot of info and got your point.
If anything is restricted per house then they should make it clear. I do not see any restrictions related to house in their TnC. Best thing is Amazon should cancel the order if they want to honor per home/whatever. Appealing…etc very tedious you know, I went through all this shit for ola just for few hundred rupees(digibank offer) albeit finally unblocked, in case of mobikwik Lumia offer lost after all efforts.

@nrkmca Its no big deal n I do it but nevertheless I can not advise others esp landlord .

@caks2006407 wrote:

@ranjithsai01 wrote:
……………
There are even instances of someone moving to a new address which was already banned and updating that address has caused the banning of the account. You just have to mail them explaining it and they have all the data to cross verify. Just that they don’t do it at the first instance and they would just do it superficially in the first instance as per their AI reports. That is the reason they ask you to appeal if you are not satisfied with the banning.

Thx that is lot of info and got your point.
If anything is restricted per house then they should make it clear. I do not see any restrictions related to house in their TnC. Best thing is Amazon should cancel the order if they want to honor per home/whatever. Appealing…etc very tedious you know, I went through all this shit for ola just for few hundred rupees(digibank offer) albeit finally unblocked, in case of mobikwik Lumia offer lost after all efforts.

@nrkmca Its no big deal n I do it but nevertheless I can not advise others esp landlord .

You don’t have to go through tedious appeal process like those unprofessional customer care. You just have to reply to their mail and they would give you the proof too if there is any violation. Else they would call you and apologize for their mistake (personal experience-a supervisor called me and apologized for the mistake of the account specialist)

@happydeals wrote:

LOL… I’m having same shipping address in >20 accounts of mine and none blocked yet.
Yours blocked only for 2!

Why not try ordering a limited deal (deals that are limited to one per account) and give it a try now

@raghupro wrote:

@happydeals wrote:

LOL… I’m having same shipping address in >20 accounts of mine and none blocked yet.
Yours blocked only for 2!

Why not try ordering a limited deal (deals that are limited to one per account) and give it a try now

My Couple of Accounts Got Blocked For The Same Reason.Main Cause Is One Per Person Limited Products and PE. Sometimes Sellers Do Report Amazon When You Order Products on PE on Same Address From Multiple Accounts.
If You Had Orders Which Has Been Shipped It Will Be Delivered
If The Order Is Amazon Fullfilled And In State of Preparing for Dispatch or Not Dispatched It Will be Cancelled and your Refund will be credited To Source Account
If The Order Is Seller Fullfilled It’s Seller’s Wish Whether To Ship it or Not. As You Have Said It’s PE orders and Were Prepaid It Will Most Probably Auto Cancelled If Seller Does Not ship within Timeline and Again Amount Will Be Refunded Into Source Payment Mode
The GV Balance Which You Had In Account Will Not be Refunded even If You Have Used Them For Orders which are still open.

Note : They Will Not Open Your Account Unless and Until It’s Their Fault.
Personal Experience

This is the reason I stopped operating all my secondary amazon accounts since the last 1 month

Can’t risk loosing access to Amazon, I have been doing 90% of my online shopping on Amazon itself lately.

@raghupro wrote:

This is the reason I stopped operating all my secondary amazon accounts since the last 1 month

Can’t risk loosing access to Amazon, I have been doing 90% of my online shopping on Amazon itself lately.

Amazon is successful in achieving this loyal customer base where customers feel that they can’t afford to be banned by amazon. This is when they stop causing loses to amazon and in the end it will be win-win for all. I don’t think I have ever seen people being so careful with flipkart, ebay, snapdeal etc as they know that they don’t mind getting banned. Cheers.

@raghupro wrote:

This is the reason I stopped operating all my secondary amazon accounts since the last 1 month

Can’t risk loosing access to Amazon, I have been doing 90% of my online shopping on Amazon itself lately.

I used to operate like 3 amazon accounts (My dad’s, sisters and mine) at a time. That was like 1.5 years back
The only time i used to place multiple orders for limited time deals was for Axis cards but never used same card, same address and also that was not amazon fulfilled order so kinda safe as they are shipped via bluedart only
Sometime back i had a chat with ATS guy who delivers packages often to my home, i was surprised to hear from him that these delivery guys also report multiple package deliveries of same item
And i do often make purchases from amazon.com ,amazon.de, amazon uk . So if they block my one account all these connected accounts would get blocked and heard that its the end of the journey. Even if we create a new account, amazon some how tracks it and blocks them

@ranjithsai01 wrote:

@raghupro wrote:

This is the reason I stopped operating all my secondary amazon accounts since the last 1 month

Can’t risk loosing access to Amazon, I have been doing 90% of my online shopping on Amazon itself lately.

Amazon is successful in achieving this loyal customer base where customers feel that they can’t afford to be banned by amazon. This is when they stop causing loses to amazon and in the end it will be win-win for all. I don’t think I have ever seen people being so careful with flipkart, ebay, snapdeal etc as they know that they don’t mind getting banned. Cheers.

@getready wrote:

@raghupro wrote:

This is the reason I stopped operating all my secondary amazon accounts since the last 1 month

Can’t risk loosing access to Amazon, I have been doing 90% of my online shopping on Amazon itself lately.

I used to operate like 3 amazon accounts (My dad’s, sisters and mine) at a time. That was like 1.5 years back
The only time i used to place multiple orders for limited time deals was for Axis cards but never used same card, same address and also that was not amazon fulfilled order so kinda safe as they are shipped via bluedart only
Sometime back i had a chat with ATS guy who delivers packages often to my home, i was surprised to hear from him that these delivery guys also report multiple package deliveries of same item
And i do often make purchases from amazon.com ,amazon.de, amazon uk . So if they block my one account all these connected accounts would get blocked and heard that its the end of the journey. Even if we create a new account, amazon some how tracks it and blocks them

I have 16 accounts and have been operating them since more than 1 year now. Created them first to get gift cards at 10% discount (amazon and woohoo) to purchase iPhone. Each of my account has more than 25 orders (apart from primary account). The last transaction I made on all accounts was just a month ago to get gift cards in that Rs. 75 off on Rs. 1000 and Rs. 50 off on Rs. 500 offer. But now I won’t risk it, done with multiple accounts.

@fezankhan93 wrote:

My Couple of Accounts Got Blocked For The Same Reason.Main Cause Is One Per Person Limited Products and PE. Sometimes Sellers Do Report Amazon When You Order Products on PE on Same Address From Multiple Accounts.
If You Had Orders Which Has Been Shipped It Will Be Delivered
If The Order Is Amazon Fullfilled And In State of Preparing for Dispatch or Not Dispatched It Will be Cancelled and your Refund will be credited To Source Account
If The Order Is Seller Fullfilled It’s Seller’s Wish Whether To Ship it or Not. As You Have Said It’s PE orders and Were Prepaid It Will Most Probably Auto Cancelled If Seller Does Not ship within Timeline and Again Amount Will Be Refunded Into Source Payment Mode
The GV Balance Which You Had In Account Will Not be Refunded even If You Have Used Them For Orders which are still open.

Note : They Will Not Open Your Account Unless and Until It’s Their Fault.
Personal Experience

Mainly what are the reasons they close or ban your account?

Other what happens of GV balance which is in your account and account gets banned?

any solution to get unblock or get uplift “account on hold” system.

if you have setting(contact in Amazon)..then possible;-}