Netplus Broadband Payment made via Amazon- Not Credited
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Hello Dimers,
I made four Payments of Rs500 each for NETPLUS BROADBAND via Amazon on 23feb,2024
On Amazon Its showing all four as successful, But Only One txn got reflected at biller end.
I am following up on this with both Amazon and Netplus since then. Amazon provided the Txn IDs that all txns are success, But Netplus is not updating those.
Used RUPAY PLATINUM CARD offer to pay the bill.
Please let me know How and where to escalate the issue?
Any good advice will be really helpful to me.
TIA
I made four Payments of Rs500 each for NETPLUS BROADBAND via Amazon on 23feb,2024
On Amazon Its showing all four as successful, But Only One txn got reflected at biller end.
I am following up on this with both Amazon and Netplus since then. Amazon provided the Txn IDs that all txns are success, But Netplus is not updating those.
Used RUPAY PLATINUM CARD offer to pay the bill.
Please let me know How and where to escalate the issue?
Any good advice will be really helpful to me.
TIA
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https://www.desidime.com/discussions/netplus-broadband-payment-made-via-amazon-not-credited?page=1#post_10027475
Thanks bro, Let me try and update you here.
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https://www.desidime.com/discussions/netplus-broadband-payment-made-via-amazon-not-credited?page=1#post_10027696
same happened with me, raised complaint with netplus and shared the bbps ref number as well. they are checking
https://www.desidime.com/discussions/netplus-broadband-payment-made-via-amazon-not-credited?page=1#post_10028190
They won't do anything bro
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https://www.desidime.com/discussions/netplus-broadband-payment-made-via-amazon-not-credited?page=1#post_10057116
@abhishek012 any suggestions from ur side?
Already raised with BBPS as mentioned in above comments. No response yet
https://www.desidime.com/discussions/netplus-broadband-payment-made-via-amazon-not-credited?page=1#post_10076225
Issue resolved. Customer Support was Pathetic. Had to visit Regional Office to get this done.
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If Amazon is using bbps then raise a complain here https://www.bharatbillpay.com/support/raise-com... yeh khud netplus ko ragad denge. netplus is at fault here.