Instant CashBack offer is applicable on the above recharge segments only on Weekdays from 9:00AM to 9:00PM. Recharge done on Weekend will process within 10 working days.
In case the transaction is cancelled or left undelivered at merchant’s end (not PayZapp), a refund will be initiated within next 10 working days.
In case of any refund/ return then CashBack offer will not be eligible.
Recharge offer is available only for transactions done through either PayZapp linked (VISA/ MasterCard/ Rupay) Debit & Credit Cards or through PayZapp Prepaid Card.
In case the Promocode is not used then CashBack cannot be credited to customer.
Offer is applicable only for the PayZapp KYC registered customers
Offer is applicable both for a Registered Minimum KYC (Rs10 k) * and Full KYC (Rs 1 Lac) * PayZapp Prepaid Card customers
Minimum KYC means- “It is a wallet that is issued to a user after obtaining minimum details that includes- mobile verification with One Time Pin (OTP), Self-declaration of name, Unique identification number of any of the officially valid document (i.e. PAN). The amount loaded during any month shall not exceed Rs 10,000/- with a max. of Rs 1,00,000/- in a year. The amount outstanding at any point of time shall not exceed Rs 10,000/-. Wallet shall be used only for purchase of goods and services. Fund transfer from wallet to bank accounts and to other wallets shall not be permitted”.
Full KYC means- “It is a wallet that can hold a maximum of Rs 1,00,000/- at any given point in time. It is issued only when a user successfully completes KYC process in PayZapp.” KYC for PayZapp users who are also HDFC customer is done basis your existing relationship with HDFC Bank.
Customer must be KYC verified user’s throughout the offer period i.e. customer has to be KYC registered user’s during the time of transaction as well as during the time of CashBack posting.
Cashback will not be posted for customers with blocked PayZapp Prepaid Card.
Customers who are NOT KYC verified and NOT having an active PayZapp Prepaid Card, will not be eligible to receive CashBack.
Customer must login with their PayZapp registered mobile no and transact for Recharge payments for transaction of Rs.100 or more to become eligible for CashBack.
Customer NOT logging with their PayZapp registered mobile no will NOT be eligible for CashBack
Customers doing a “Guest Checkout” are not eligible for CashBack
For CashBack queries please write to [email protected]
HDFC Bank reserves the right at any time, without prior notice to add, alter, modify, change or vary all or any of these Terms and Conditions or to replace wholly or in part, the above offer by another offer whether similar to above or not, or to withdraw it altogether.
All products or services return would be entertained only as per the company’s prevailing product return policy.
PayZapp shall not be liable for any service & product related issue.
In case of dispute, PayZapp reserves the right to a final decision on the interpretation of these Terms & conditions