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After Jio's complaint, Trai directs telcos to allow SMSes for porting under any tariff plan

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The telecom regulator has ordered telcos to allow subscribers to be able to port out to another telecom operator irrespective of their prepaid or postpaid tariff plans. The decision comes within days of Reliance Jio Infocomm alleging that Vodafone Idea’s new tariff plans disallow consumers below a certain threshold of tariff plans from porting out.

Source: https://telecom.economictimes.indiatimes.com/ne...

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Benevolent Benevolent
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It’s time Npci and banks also complain to trai regarding Upi messages.

Benevolent Benevolent
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If it weren’t for the complaint filed by Jio, TRAI would have continued to turn a blind eye to the consumer complaints. Such a pathetic organization.

Benevolent Benevolent
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If it weren’t for the complaint filed by Jio, TRAI would have continued to turn a blind eye to the consumer complaints. Such a pathetic organization.

Benevolent Benevolent
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Its a organization kept inside Ambani’s one of the pocket

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Deal Newbie Deal Newbie
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Good thing, that R-Jio keep conversing with TRAI/ Government and keep updating them on what is happening around.
Else poor TRAI/government would be soooo helplessly in the dark.
Where would the government be, had Reliance/ Reliance Communications not been around or not communicating with the government/TRAI!?

Deal Cadet Deal Cadet
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As far as I know 2-3 years back ,there was no minimum recharge criteria & JIO started this whole process of minimum monthly recharge criteria

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Helpful Helpful
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Just port out sms or all sms rolleyes ?

Deal Cadet Deal Cadet
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As of now ,only port out SMS is mentioned

Pro Shopping Friend Pro Shopping Friend
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What would happen to airtel money wallet bal if I port !

Deal Lieutenant Deal Lieutenant
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It will be there.
Just login with the number.

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Helpful Helpful
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since Jio complained they took this step. Let’s the jio also make another complaint that service providers should provide sms facility at 1/- or 2/- or even at 5/- for those customers not having sms facility in their base packs.

Deal Cadet Deal Cadet
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Let’s see !

Comrade Comrade
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Anybody tried.??..I have voda 79 and jio 98 plan..not working on both……The order is absolutely vague …they should have specified…that even with 10rs possible or any plan …left it in hands of operators to decide….

Deal Cadet Deal Cadet
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TRAI on Tuesday directed telecom operators to “immediately” enable port out SMS facility for all mobile users requiring it, irrespective of value of their tariff offer, vouchers, or plans they have opted for.

See the details below
https://wap.business-standard.com/article-amp/c...

Here are the full details

Sector regulator TRAI on Tuesday directed telecom operators to “immediately” enable port out SMS facility for all mobile users requiring it, irrespective of value of their tariff offer, vouchers, or plans they have opted for.
TRAI’s stern missive on smooth network portability, assumes significance as Reliance Jio had recently written to the regulator complaining that the new tariff structure of Vodafone Idea (VIL) allegedly restricts entry-level customers to port out their mobile number from its network.
Telecom Regulatory Authority of India (TRAI) has taken a strong note of telecom service companies not providing outgoing SMS facility in certain prepaid vouchers.

In a direction issued on Tuesday, TRAI said in recent past it has received complaints from subscribers over their inability to send SMS on short code 1900 specified for UPC (Unique Porting Code) generation, for availing mobile number portability facility despite having sufficient balance in their prepaid accounts.
“Now therefore the authority…directs all access service providers to enable, with immediate effect, for all mobile subscribers, both prepaid and postpaid, requesting for a unique porting code, the facility to send SMS on short code 1900, in order to exercise their right to avail porting facility in accordance with the Telecommunication Mobile Number Portability Regulations, 2009 … irrespective of the value of the tariff offer/vouchers,” TRAI said in its direction.
The regulator asserted that the practice of non-provision of the facility of sending mobile number portability related SMS in certain prepaid vouchers/plans is a “contravention” of norms “as it takes away the consumers’ right, provided for in the regulations to avail mobile number portability facility”.
The current rules require every access provider to facilitate in its network, mobile number portability to all subscribers, both prepaid and post paid, and on receiving specific request, provide the facility on a “non discriminatory basis”.
“And whereas…MNP Regulations provides that every access provider shall set up, in its mobile network, a mechanism for the purpose of receiving Short Message Service (SMS) from its subscribers requesting for a unique porting code and forwarding the same to the Mobile Number Portability zone to which the mobile number belongs…,” TRAI said.
Jio, according to sources, had complained to TRAI that VIL’s new tariff restricts people opting for low value plans from porting their mobile number as outgoing SMS facility is not available in the entry level plans of VIL.
Vodafone Idea, in November, raised mobile services and data rates by 18-25 per cent. Under the new tariff structure, VIL increased the entry level plan with 28 days validity to Rs 99 from Rs 75 but the entry-level plan is not bundled with SMS service.
As per Jio’s complaint, VIL is providing SMS service in plans priced at Rs 179 and above.

Finance Ninja Finance Ninja
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any Airtel guy able to Port?

messages to 1900 isn’t getting sent, had even tried a few days ago.

I last recharged with 179 and the unlimited pack expires in 2 days.
579 SMS left.

Deal Subedar Deal Subedar
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No my spare airtel sim has 79 now 99 pack
Not able to send PORT says message failed

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Generous Generous
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Sorry, but what is the final summary?

Can we now port out of JIo/Airtel/Vi/BSNL even if we don’t have a SMS pack? i.e, we can send port out SMS now on active sim?

What about SIM where plan validity has expired and is in the grace period (only incoming)?

Benevolent Benevolent
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Trai has directed to do this now their response is awaited

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Deal Cadet Deal Cadet
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If you have min. balance you should able to port.. Not sure why i require a plan for this..Even if they charge 5 rupees for a porting SMS it should be fine..
Really don’t understand why we need a plan to send message..

Benevolent Benevolent
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not able to send any message from jio 98 plan as of now

Tech Guru Tech Guru
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It’s high time they should force the cellular companies to give free SMSs. Morons are doing stupid things

Deal Newbie Deal Newbie
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https://www.desidime.com/discussions/after-jio-...

You all are savvy investors, pro shoppers.
Think ‘beyond’ these restrictions.

Keep mass mailing or form some informal/ formal consumer rights group and write to the morons ⚌ babus ⚌ bureaucrats ⚌ TRAI officials and government officials and write to the morons ⚌ TelCos themselves.
That just like multi-channel facility for services like DND, value added services, tele-verificatiin, pack activation and so on…

… even for porting, these morons can empower the consumer by letting them “choose”.
Choose between using the port out feature via
1}}
a logged in website (where incoming OTP or a special link to visit is sent to confirm porting request)
2}}
or by a USSD request (again reconfirmed by toll free SMS)
3}}
OR even by calling a dedicated number (and verifying/ cross checking can again be implemented). Like how we currently call 59059 for tele-verification and enter OTP or year of birth and last four digits of the UID of the photo ID document.

Or how one can currently change DND preferences even by ☎️📱CALLING📲📞 1909

Generation of port out code needs to be made possible via such phone calls, registration via website or by USSD, besides ofcourse it being a toll-free SMS sending feature.
https://www.desidime.com/discussions/after-jio-...

Deal Newbie Deal Newbie
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If this order was about to raise tariff within an hour new updated plans got listed joy joy

Deal Lieutenant Deal Lieutenant
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Any update?
Anyone able to send PORT sms yet?

Deal Cadet Deal Cadet
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Recharged with Rs.19 just now on one Airtel (Punjab) number and sent. Not going, Maybe they will take sometime like 24 hrs. Or they may chellenge TRAI ruling in TDSAT.

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Deal Cadet Deal Cadet
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Tell Jio to allow sms in every plan and take away min. 129/149 condition.

Deal Newbie Deal Newbie
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Hope that “immediately” doesn’t took ages joy

Deal Cadet Deal Cadet
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Jio ne kaun sa allow kr rakha hai, portout sms without monthly plan

Deal Subedar Deal Subedar
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They are looting customers for just getting one otp many services required otp from bank, aadhar, port, gas, this very serious matter they must allow this transaction which is necessary

Deal Subedar Deal Subedar
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Very good decision but still not able to send sms for porting

Deal Newbie Deal Newbie
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https://cdn0.desidime.com/attachments/photos/726623/medium/images_%285%29.jpeg?1638923300

Deal Newbie Deal Newbie
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Sector regulator TRAI on Tuesday directed telecom operators to “immediately” enable port out SMS facility for all mobile users requiring it, irrespective of value of their tariff offer, vouchers, or plans they have opted for.

Telecom Regulatory Authority of India (TRAI) has taken a strong note of telecom service companies not providing outgoing SMS facility in certain prepaid vouchers. 

Helpful Helpful
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Immediately..? But still No operator allowing to send messages..

Tried with Airtel and jio.. having main balance of 50 and 100

Deal Major Deal Major
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Jio Hai To Possible Hai

Jai Jio

Jio Baap Ki Jai wink

Helpful Helpful
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Kuch accha bhi ho toh usme bhi issue. pensive

Deal Subedar Deal Subedar
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The authority has then said that it has received several complaints from subscribers that despite sufficient balance on their phones they have been unable to send messages to port out to the short code 1900.

I think customers are complaining from last 6 months about this , then why no action was taken?

Secondly , it was JIO who discontinued SMS msgs on 98rs Plan [not 119rs] ..before any other telecom operator stopped it …On airtel it was possible to port out even on 48rs plan .

If this thing was done on customer complaints , then it should have been done 4 months before itself ……..“don’t settle scores in the name of consumers”

https://www.trai.gov.in/news-updates/direction-...

Benevolent Benevolent
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ambani showing everyone who is the boss 😂

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Deal Colonel Deal Colonel
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till then TRAI was sleeping?

Critic Critic
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Seems it was waiting for order from its boss Ambani.

Pro DealBaba Pro DealBaba
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Jo hua acha hua smile

Critic Critic
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Shi h..
Ho gya kya?

Critic Critic
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Porting & UPI related messages should be free of any type of restriction whatsoever.

Deal Captain Deal Captain
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What if vi complain against jio for same
(I mean port sms ) btw what is the min recharge to port from jio!?❓

Critic Critic
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Interestengly same as vi/airtel.
It’s laughable as how could they even complaint against others when they are doing the same and actually they were the first to introduce this service validity concept neutral_face

Edit- Minimum recharge amount required to port-out is 128 for Vi/Airtel and 149 for Jio stuck_out_tongue_closed_eyes

Deal Captain Deal Captain
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Goodbye to the need of an unlimited pack for a porting message. Now any pack of validity will allow porting SMS as directed by Trai.

Deal Subedar Deal Subedar
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Jug Jug Jio.. innocent

Community Angel Community Angel
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Jio is TRAI and TRAI is Jio

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