Airtel Network Outage Hampered Work ? thinking about porting.

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Deal Cadet
Dealcharmer

I am a  loyal Airtel customer since 2006-07 ( nostalgia first mobile nokia first connection Airtel ) but lately I am having horrific experience with them from last 7 days the services are unusable and hampering my work. And yesterday Evening it was so embarrassing as I was stuck in a store because I was trying to pay via Paytm and there was no signal ( store wala guy gave me hotspot ) now I am thinking of porting but I still have 54 days left with them if i port now to other network will i get the 54 days ? Kindly, enlighten me
Thanks in advance pray

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Pro Tech Guru Pro Tech Guru
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Once you port out you forfeit any existing benefits be it talktime, data or whatever. 


Airtel network had suffered an outage a few days ago though I didn’t experience it. But it was supposedly  fixed by the next day. 


Are you facing issues with no network coverage or with poor internet speeds? 


Edit: Freecharge and Mobikwik have provisions for offline payment. Paytm seems to have a similar feature… 

Shopping Friend Shopping Friend
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Airtel has customer care , so u can contact them for the issue you are facing.

Deal Cadet Deal Cadet
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kartikxxx wrote:

Airtel has customer care , so u can contact them for the issue you are facing.

No it is not working check their Twitter

Deal Cadet Deal Cadet
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LIMBO wrote:

Once you port out you forfeit any existing benefits be it talktime, data or whatever. 


Airtel network had suffered an outage a few days ago though I didn’t experience it. But it was supposedly  fixed by the next day. 


Are you facing issues with no network coverage or with poor internet speeds? 


Edit: Freecharge and Mobikwik have provisions for offline payment. Paytm seems to have a similar feature… 

There is a cross on my status bar near the 4g signal and when i try to call someone it simply disconnects

Shopping Friend Shopping Friend
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Dealcharmer wrote:

No it is not working check their Twitter

What’s your area/region?

Shopping Friend Shopping Friend
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Dealcharmer wrote:

New Delhi

Okay, well mine is working fine..u should contact cc..they will help you out. plus1

Pro Tech Guru Pro Tech Guru
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Dealcharmer wrote:

There is a cross on my status bar near the 4g signal and when i try to call someone it simply disconnects

Switch to 2G and check if the issues with calling persist or not. If they don’t perhaps some issue with VoLTE. 


Edit:*

https://cdn0.desidime.com/attachments/photos/743606/medium/Screenshot_20220210-111224801.jpg?1644904055


Like the above? 

Deal Subedar Deal Subedar
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Change your sim, Airtel service is good…..

Deal Lieutenant Deal Lieutenant
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they are facing outage in almost everywhere due to hardware upgradation afaik 


The PostMighty The PostMighty
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LIMBO wrote:

Once you port out you forfeit any existing benefits be it talktime, data or whatever. 


Airtel network had suffered an outage a few days ago though I didn’t experience it. But it was supposedly  fixed by the next day. 


Are you facing issues with no network coverage or with poor internet speeds? 


Edit: Freecharge and Mobikwik have provisions for offline payment. Paytm seems to have a similar feature… 

Please explain last line of offline payments

Pro Community Angel Pro Community Angel
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shraaj wrote:

Please explain last line of offline payments

You can generate payment otp from these payment apps without internet.
This only works at merchants who have integrated the payment mechanism in their POS machine,wont work with QR,

For more details, open paytm app, click on “Scan any QR” from bottom and then click on “Show Payment details” below the scanner.

Budding Star Budding Star
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There was a network outage for Airtel customers across North India for few minutes even their customer care numbers were not working but after that their services have been restored. I also faced same outage 2 days before where my Airtel broadband and mobile connections were not working for 10 minutes. I was little worried about it for few minutes but after that everything was restored and never encountered such problems. Their services are already good, if you’re still facing issues then you should have contacted Airtel CC.

Pro Community Angel Pro Community Angel
Moderator
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Aaj ki zamane mein ek se kuch nahin hone wala.. kya pata kab kahan dhokha mil jaaye, tab dusra hi kaam aata hai. relieved

PS: Everyone has got same issues. I don’t think porting will solve this anyday. Rather, they should aware customers of the affected region where they conduct any upgradation work.

Entertainer Entertainer
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LG50 wrote:

There was a network outage for Airtel customers across North India for few minutes even their customer care numbers were not working but after that their services have been restored. I also faced same outage 2 days before where my Airtel broadband and mobile connections were not working for 10 minutes. I was little worried about it for few minutes but after that everything was restored and never encountered such problems. Their services are already good, if you’re still facing issues then you should have contacted Airtel CC.

They even sent sorry once …

https://cdn0.desidime.com/attachments/photos/743713/medium/8267844Regret.jpg?1644937284

but the problem is still there like once or twice everyday

Moderator Moderator
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LG50 wrote:

There was a network outage for Airtel customers across North India for few minutes even their customer care numbers were not working but after that their services have been restored. I also faced same outage 2 days before where my Airtel broadband and mobile connections were not working for 10 minutes. I was little worried about it for few minutes but after that everything was restored and never encountered such problems. Their services are already good, if you’re still facing issues then you should have contacted Airtel CC.

+1

probably the problem is NOT solved for few.

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