Airtel scammers need to be jailed
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My parents are stubborn, old fashioned ppl, so they’re still stuck with the same company- airtel even if it loots them dry!!!
Last year I had seen that airtel upgraded mom’s postpaid plan by themselves and charged a lot and said that we requested it cuz of data plan even tho mom was using a 2g phone and doesn’t even use net!! I protested but mom told me to get lost since it’s not my money ? (I gave up understanding her 5 years
ago 😑)
Last month, they upgraded her plan to 600+, so I told her to pay her own bills.
Today, I got email that we (again f**king lies) have upgraded my dad’s plan to 1499 per month!!!
I called dad and he said he didn’t do anything!
Now when we try to call them they tell that if we want to change then we have to go to airtel office with address proof (10 kms away and the goddamn staff closes the shop at 4:30 pm whereas me and dad get off work at 5-6pm!).
I want to punch them ALL so hard like bruce lee!!!
Can I file a case and is there anyway to not to let the case drag away for years I want it to solve asap and let them pay for mental harassment
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idk but I’ll never pay nor let them pay 1499 per month!
that’s a ridiculous sum!
all postpaid users have same story, that’s why all telecom operator force users for postpaid connection. no option to loot prepaid users
For Prepaid Users They try To Activate Random VAS 
I Remember Airtel Use TO Deduct 50Rs For Random VAS During 2006-11.
That Time There No Options Like Twitter Or Any Direct Complaint Help Like 198.
Wait In Queue And Then Abuse CC on 121 Like Hell And Get Back 50Rs Each Time.
Once Idea Did This Shit On My Feature Phone Where Only Calls Were Possible. They Activated 75Rs VAS Saying I Clicked On Ad While Surfing Internet And Their They Got RED HANDED. And Then Refunded 75rs in 24hrs.
Too Many Horror Stories Flashes Out When I Think Of Those Time When It Was Really Costly Recharges And Upon That They Looted. Best Of All Was Reliance. They Used To Activate VAS For Everyone And If Reported They Would Refund Else Gone
Write an email clearly mentioning that your old plan be brought back since you didn’t request any upgrades and you will not pay the new charges. Also ask them for documentary evidence that states that you requested an upgrade. Send another mail to nodal officer on day 3 stating same and attaching a copy of previous mail. Two days later write another one to Appellate. In all mails mention you will permanently close all Airtel connections if this is not reversed. Your issue will be taken care of but it may take a few days.
Once resolved, port out.
This is option1.
Option 2, go to Airtel store and convert to prepaid and pay all the charges based on new or old plan charges or whatever they agree to. Port out after 90 days
I’ll do the first option but I’ll try to convince one last time to ditch airtel.
my brother is jio postpaid user and he wants to change it to prepaid due to same issue. He is trying from last 1.5 month but no success, he tried in 3 different town but all jio stores telling to visit another store.
Never Ever go for postpaid if Prepaid is available even if it is a little costly
my parents did it long ago! they were reliance users but their network services turned worse some 8 yrs ago abd switched to airtel.
But just up and upgrading to 1499 per month without even asking is too much!!!
REMOVED
Need 4 passport photos of them + address proof + identity proofs and signature in person. Otherwise I would have done that long ago
Abandoned airtel a long ago for unjustified over priced plans as compared to prepaid one
Got all 5 no. Of my family ported out to other operator
Lucky you… my dementia mother is fighting with me to pay 1499 to airtel.
I hope i don’t turn like her when i reach old age.
You just need to send a port message to 1900
Airtel will themselves contact you and move you to a 200 a month plan
If you still wish to change, use 10digi site, they come to your house and do kyc and give sim, have ported 3 numbers
Wtf plan change ke liye verification. 
Yes but for upgrade they don’t need anything .
OP
If the customer is not aware of the benefits offered by the operator, its more the fault of the customer than the operator. Why on earth do you need 2 different postpaid connections for your parents when airtel offers the same benefits in a single family connection.
Take 799 family postpaid plan yourself. It offers 1 primary and 2 child connections for 799+tax per month, with unlimited free calls incl roaming for all 3 and shared data benefits of 135 GB (125+10+10). Add both your parent’s numbers as child SIMs to your primary connection. Then tell your parents not to worry about the mobile bill, keep the same number and use as much as they want, you will be paying for them.
Your parents will be happy to see their daughter doing her “duty”. You can take charge of the plan and take airtel to task in case of any irregular action and peace prevails in the family. You also get 1 year Amazon prime free, 3 months Netflix free and continuous Zee5 free in the process.
You can also go for 999+tax plan which offers 1+3 SIMs (with 180 GB data) and use the 4th SIM in a wifi router to use the data optimally. I personally use the 999 plan, with me, my wife, daughter having 1 SIM each and the 4th one used in wifi router.
However, never heard Airtel changing the postpaid plans themselves. If fact, our experience has been that they continue with old plans even when it is no longer available for new connections, as long as the customer does not ask for a change. But yes, our experience with the Airtel people at Guwahati had been pathetic. They do not even know the basic things. One of my office friends wanted to change his number from Corporate connection at Kolkata to personal connection at Guwahati. After running from pillar to post for 3 months, he almost gave up. I then advised him to try at Delhi, as he also had a Delhi address proof, and it was done in 48 hours. So problem may be more with the people working at Airtel Assam than with Airtel itself.
I didn’t bought them plans, I was still a kid when they took mobile phones! And I don’t give a 💩 about airtel plans or any other cuz they lie through their teeth all the time. This time I’ll convince dad to change them to prepaid.
P.S. my parents don’t use my money, I just help dad to pay bills in online mode since dad finds it a bit difficult.
Yeah I have the same advice of sending email to NODAL officer. They act fast and wisely. At least here in WB region. Airtel is called chortel for a reason. Also always tag them on Twitter first hand.
Funny just yesterday they tried to loot me for a simple thing like a remote for the DTH connection. Mine was crapped up. So i simply tweeted them that i require a new remote, kindly make arrangements to have one sent to me, I’ll pay price for the same. The replied, as my service is out of warranty, I’ll have to pay an additional cost of 150 rupees for the same. I was like WTH!
Emailed NODAL officer right away. Got a callback within few hours and remote delivered to my house within next few hours. Rs. 150 total (Rs. 100 for the actual hardware, 50 delivery charge). To think, for the common people or elderly people who are not aware about all these places to contact, they would have simply cheated them.
Whatever the heck does that service entail by the way i wonder, 1499 per month for postpaid connection? I never even paid that much for broadband ffs! Do they come over and give some massage to uncle every week or something? Even then that’s expensive! Anyway, how would a pleb like me know!
Op u need to put an END to all these thing u have overcome from this instead of keep on fighting with Airtel..
Visit store during working hours n change it to prepaid or if any other strong network available in ur region then PORT ur number…
Very strange! parents not trusting daughter 
Have seen parents not trusting sons esp after marriage but not daughters.
Wish you good luck.
Dad trust but mom’s head is being filled with imaginary threats by a distant relative. That toxic person used to urge me to spend a lot of money buying unnecessary things (like buy 10k worth of dresses and beauty parlour every month?! I’m not shameless enough to burn my parents’ or my own savings like a fool) and when I didn’t, she used to publicly humiliate me.
2 years back I filed an fir against her and then only that crap finally stopped for good.
Post ur problem on twitter… They themself call u
@rini50
It always is better to keep your calm, as otherwise our ability to think rationally is lost. As both you and your father are working, neither of you may have the time to keep fighting with the Airtel people.
As indicated by you, there are issues between you and your mother however the relation with your father is much better. I am also assuming that relation between your parents themselves are also reasonably normal. So your mother is expected to listen to your father at least, if not to you. If they are unwilling to accept your suggestion for going pre-paid or switch to another operator and you do not want to pay their bills on your own, at least you can convince your father to switch to a family plan with himself as the primary member and your mother as the add-on connection.
There is no 1499 plan available in my service city, the nearest available is 1599 which is with international roaming and 500 GB/mth data. But it is a standalone plan with no option for free child connection. The 1499 plan may be a circle specific variant of the same plan.
Plan change can be done from My Airtel/Airtel Thanks app. There should not be any need to go to their office or even store. Similarly, the option to add an existing number to the plan as a child/add-on number is also available in the same app.
In the app, on the initial panel, click on the bill/usage panel to open the sub-panel. There click on “Bills & Plan” to open further sub-panel. There click on “Family Plan” tab and then once it opens click on “View Plan”. Just under Monthly Charges, there will be the option for “Change Plan”.
Check the details of plans available for switch and opt for the cheapest option that offers 1 free connection with voice+data. In my case, it is 749 but can be sightly different in your circle. Opt for that plan in respect of your father’s number. Should get activated within 48 hours.
Once that gets activated, reopen the app, go back to the “Family Plan” tab, scroll down below, and there will the option to “Add new Number”. Select that, and input your mother’s number. OTP will come to your father’s number for confirmation. Once confirmed, your mother’s number will get added to your father’s bill and plan.
So from total bill of more than 2000, the bill will come down to less than 1000.
Most parents are like that and when it comes to girls it is even worst. So you can take my advice what I did to control/manipulate (not really) them by not letting them know their decisions are going through me. I know they trust others when it comes making a deal. So I use my cousin who they think is far better understanding than me. I told him what to say to them in every decision. There are hell lot. But I keep a watch on what they are thinking off to spend their money so that they don’t waste it. He gets my job done every time and I did for him as his parents believe me more than him. Crazy World!!! 
Since birth I eject decease by studying the root cause. I mean understanding and looking for solution. When kids don’t take medicine we mix it with their favorite dish. When parents don’t, I mix up with things that interests them. Log bewakoof banake apne parents ke paise khaatey hai. Hum log unke paise bachatey hai bachpan se aur gaali bhi humko. Bahot naa-insaafi hai re, Pushpa. 
Atleast my mom trust me and she thinks I am from another world who is above all.
As far as relatives are concerned. Never ever target them straight in front of your parents as they will get against you. From time to time keep telling how they(relatives) are saving a lot more and trying to fool you to spend more so that they remain safe and you waste your money. Make a story that looks more real. There are 100 ways which can be discussed.
You know so much smile on my face reading this 
1 lesson for OP is take the path of least resistance for everything going in the house.
just stay out of conflicting matters.
You don’t pay the bills so don’t nag about it.
If mom asks about this just ignore her and walk away. Don’t fall for “didn’t I tell you so” to start nagging.
The less you get involved with their kind of matters the more you gain their respect. I am not asking to go cold. But don’t argue either.
Punga with mom is a big thing and she asking you to get lost means it’s time you think of moving to a hostel. Telling this seriously.
A short distance helps in repairing strained relations.
Update – Problem solved. Thanks to all those who gave effective advice!
P.S. I couldn’t add this to the main body! After clicking on edit, it only takes me to dd homepage… weird, does
editing a post has some kind of time frame? 🤔
How was your problem solved?
So much arrogance for self parents
(don’t want to assume behaviour with others )
and so called well wishers advising what not ,even moving out option suggested.
Great.
In my view , when we grow up and many times are in bigger shoes we consider them as fools ,which should not be the case in any manner to be thought of.
Infact They are just not updated to the manipulative tactics used today.
In a way as @chingumboy said can be done as i myself use the same tactics , and everything is just cool.
Arrogance and Intellectual abuse will just make things worse.
If one cannot undersrand parents then its a BIG ?
on twitter & facebook tell your problem. they will definitely take the action.
i hate airtel
Just pick your dad’s phone and send PORT message to 1900 and see magic…
Airtel recovery will contact you and will change plans as you required with extra discount
1499/- per month
When you can get unlimited for 500/- for 3 months…….
What will be the difference between postpaid 1499 per month and prepaid 499 unlimited for 3 months plan?