ALL about axis prepaid gift cards
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This thread is dedicated for axis bank prepaid gift card-
Starting from FAQ- what is this card http://www.axisbank.com/personal/cards/prepaid-...
SO guys i bought this gift card from amazon http://www.amazon.in/Axis-Bank-Gift-Card/dp/B00... …
Shipping was quick and i received it in 2 days of order .
After receiving card i wasnt able to use it anywhere- made several calls to cc, visited ATM, axis bank branch but none helped at all..
SO wats the procedure -
1) Does it come preactivated-?
Ans- NO we have to activate it, As i said before cc is of no use we can directly mark an email to [email protected] with all card details.
Though i didnot got any reply to my mail but card was activated in 48 hours.
2) How to check balance?
Axis Bank provides you the facility of Balance Enquiry on your Smart Pay Card through ATM & Internet Banking facilities. The Axis Bank Smart Pay Card Kit contains an Internet Banking PIN, an ATM PIN. & a Telebanking PIN.
For checking Balance & Mini Statement Internet Banking
Go to the Axis Bank Home page.
Select Prepaid Cards option in Internet Login Tab options.
Enter your Prepaid card number for login ID
Enter the WEB PIN provided for login password.
You may now check the mini statement and balance on the card along with various other service options.
3) Most Imp question-
Can it be used online??
ANS- yes , it can be used on sites with VBV supported websites which i guess coves all sites.
The Axis Bank Smart Pay cards can be used for making purchases online at VBV (Verified by Visa) certified merchants’ websites.
Prepaid Card Usage:
When you visit any shopping website, choose the payment option as Debit Cards.
Enter the Prepaid Card number, Expiry Date, & Registered E-mail address as requested.
Once you submit the request you are taken to the VBV password verification page, enter the VBV password* as generated by you.
*VBV Password Generation Process:
As a first time user, you would be required to register as a VBV card user and set an online payment password for all future purposes.
Once the payment gateway takes you to “VBV Registration Page” the user would be asked to enter the ATM Pin, Expiry Date & Registered E-mail address as a first time registration process.
Once registered & you set a password, your VBV registered Password can be used for all future online transactions.
4) Does it work with payumoney?
Ans- yes i used on foodpanda, payumoney while making payment
I also made transaction on goibibo for HOTEOSS coupon offer
ANy other questions r welcome
what’s wrong in providing the verification!!!
@rajrocks wrote:
what’s wrong in providing the verification!!!
Nothing wrong if each and every payment gateway starts following the same policy?
@ctrlshiftdel wrote:@Manyu wrote:@rajrocks wrote:
@Manyu @Zubies
guys, few transactions got failed and im trying to login to my axis portal first time but it always says user blocked even when im giving a gap of more than 48/72 hrs…
tia.
User ID and Pwd are not working for me as well
I too used to get the user blocked error after which I stopped using the default password which came with the cards.
I simply used the forgot password option on the prepaid card login page, entered the card no, expiry date, atm pin and then enter the dob as 1-Jan-1920, after which it allows you to set a new password (I found this to be a lot easier process than to decipher the default password typed with the illegible font )
Sometime we can find more information on Desidime rather than Customer care. Your tip helped 
@disclaimer wrote:@rajrocks wrote:
what’s wrong in providing the verification!!!
Nothing wrong if each and every payment gateway starts following the same policy?
it comes in handy in worst case where we need to legally identify ourselves!!!
My transaction of 1000 failed on merchant side but successful on axis gift card side. How do I get refund?. SOme one experienced help please
@rohit2883 wrote:
My transaction of 1000 failed on merchant side but successful on axis gift card side. How do I get refund?. SOme one experienced help please
Had a similar issue. Transaction failed on 22 dec. Couldnt login to my axis account as their internet pin never works. Found a way to reset it (see below quote for more info) but was too lazy so didnt try it until today. Turns out the amount was already refunded on 25th of January. So it took over a month for the automatic refund in my case. You can check your card statement and contact the merchant and ask them to reverse the transaction. Just dont expect any help from axis customer care. They’ll keep giving you a different number to call for prepaid gift card issues but no one will ever help.
@ctrlshiftdel wrote:
I too used to get the user blocked error after which I stopped using the default password which came with the cards.
I simply used the forgot password option on the prepaid card login page, entered the card no, expiry date, atm pin and then enter the dob as 1-Jan-1920, after which it allows you to set a new password (I found this to be a lot easier process than to decipher the default password typed with the illegible font )
U may get some help here @rajrocks
@B@R_0_0_D wrote:
U may get some help here @rajrocks
thx bro… I have already gone through the thread and seeking help who faced similar issues… hence tagged dimers who have exp on the same…
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Refuse to provide the verification proof and they will process the order instead of cancelling it.