Amazon is letting freehand to ripper sellers

179°
Deal Subedar
DJRohan
https://www.amazon.in/dp/B09W6915NG?ref_=cm_sw_...

I purchased a bed worth Rs. 14533 from amazon. After placing order selling contacted directly over phone ask for 5000 extra for mattress that i paid him at his gpay. Seller posted fake shipping information on amazon. After it didn't get updated i called amazon and reported it. Amazon asked me to wait for 3 days. After 3 days amazon told me we didn't get any update from seller. Wait for 5 more days we are doing A to Z investigation. Meantime i kept calling messaging the seller but he stopped picking phone. After some investigation i see its other beds are also listed on amazon and he is running same scam for over a month under the nose of amazon. In reviews people mentioning same story of getting ripped and stuck money at amazon because of this.

Yesterday i registered a complaint and asked for a refund from amazon, they told me ill have to wait for sellers reply till next 3 days. The seller not responding to amazon for last 10 days.

My question is why amazon is letting him rip people knowingly ? And customer care over the phone is useless; they keep telling me to wait for 3 days after every 3 days.

PS: Transaction done by my sister as a surprise gift to her Dadi.

He is still ripping.

https://amzn.eu/d/d...o8

https://cdn0.desidime.com/attachments/photos/807451/medium/AmazonSeller.png?1663740652

https://cdn0.desidime.com/attachments/photos/807452/medium/WhatsAppImage2022-09-13at4.28.37PM.jpeg?1663740656

https://cdn0.desidime.com/attachments/photos/807453/medium/WhatsAppImage2022-09-16at2.56.37PM.jpeg?1663740658

https://cdn0.desidime.com/attachments/photos/807454/medium/WhatsAppImage2022-09-16at2.58.19PM.jpeg?1663740661

Expiring In 27 days
Top Comments
Deal Cadet Deal Cadet
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Why on earth did you voluntarily pay him 5000 extra?

Deal Subedar Deal Subedar
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Go to bank branch and ask them to file like charge back.

Give a complaint register in Bank to get that money 5000

Home branch will inform the transferee bank  baranch  and will ask to hold.

Give a online complaint to the trasfered branch same asking he cheated and need amount back trasfered

Attach copies of amount trasfered in all emails

If cheaters bank not responding, give complaint to nodel officer and  grievance officer.

In my some old case i emailed HDFC Bank and they trasfered this complaint to branch and branch manager hold the amount, later the person trasfered my amount  because that manager need amount trasfer proof to unhold that amount

AMAZON REFUND WILL BE INOTIATED BY THEM, SO NO WORRIES 

Pro Shopping Friend Pro Shopping Friend
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chargeback that 5K ASAP, go thru DD for more details - its called UPI chargeback Rupay Abhishek mentioned many times

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Deal Cadet Deal Cadet
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If anybody is paid through amazon eventually if product did not received , they will get full refund 

Deal Cadet Deal Cadet
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Why on earth did you voluntarily pay him 5000 extra?

Deal Cadet Deal Cadet
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also avoid without fulfilled seller 

Deal Subedar Deal Subedar
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Spiderguy252 wrote:

Why on earth did you voluntarily pay him 5000 extra?

Everyone in my family is not smart enough for this world. Sadly my sister did this.

Deal Subedar Deal Subedar
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Never pay any seller directly if your buying through az/fk/ebay etc

Deal Subedar Deal Subedar
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For high price products i mostly prefer offline market, as now online and offline prices are almost same. In local market If any thing goes wrong you can easily contact seller and good solution is provided by seller to keep reputation and business and same thing is not followed now on online platform.

Coming to your issue whatever money you paid to seller using Amazon may be refunded if seller is not that smart enough, but as per you he is doing fraud from many days so seller will be ready with his backup plan to digest your money but extra Rs.5000 paid through gpay will not be refunded.

Deal Subedar Deal Subedar
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Definitely mistake is from ur side! 

Amazon definitely won't provide refund for 5k paid via gpay

Kindly Avoid third party sellers in Amazon or flipkart 

Pro Shopping Friend Pro Shopping Friend
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chargeback that 5K ASAP, go thru DD for more details - its called UPI chargeback Rupay Abhishek mentioned many times

Deal Subedar Deal Subedar
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PowerStar wrote:

Definitely mistake is from ur side! 

Amazon definitely won't provide refund for 5k paid via gpay

Kindly Avoid third party sellers in Amazon or flipkart 

5k is punishment and lesson for her but amazon is not releasing order money too unless they get reply from seller. And seller is not responding as he is there just to rip.
Just now - Social media team told me to wait another 2 working days for seller to respond. This is what being told to me for days.
Deal Cadet Deal Cadet
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Spiderguy252 wrote:

Why on earth did you voluntarily pay him 5000 extra?

Exactly. Mistake is not from seller side. As a buyer you should be aware of such scam & never ever pay directly to anyone if ordering from reputed websites like Amazon.
Pro Shopping Friend Pro Shopping Friend
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vk6 wrote:
Exactly. Mistake is not from seller side. As a buyer you should be aware of such scam & never ever pay directly to anyone if ordering from reputed websites like Amazon.
That's right but op already said it was done by his sister which we know our family members who are not much aware such things can be tricked into.

But the question still remains what amazon is doing when people are complaining about the sellers from the long time.
Deal Subedar Deal Subedar
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Go to bank branch and ask them to file like charge back.

Give a complaint register in Bank to get that money 5000

Home branch will inform the transferee bank  baranch  and will ask to hold.

Give a online complaint to the trasfered branch same asking he cheated and need amount back trasfered

Attach copies of amount trasfered in all emails

If cheaters bank not responding, give complaint to nodel officer and  grievance officer.

In my some old case i emailed HDFC Bank and they trasfered this complaint to branch and branch manager hold the amount, later the person trasfered my amount  because that manager need amount trasfer proof to unhold that amount

AMAZON REFUND WILL BE INOTIATED BY THEM, SO NO WORRIES 

Deal Subedar Deal Subedar
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DJRohan wrote:
Everyone is my family is not smart enough for this world. Sadly my sister did this.
Consider this as a life lesson fees . 
Deal Subedar Deal Subedar
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DJRohan wrote:
5k is punishment and lesson for her but amazon is not releasing order money too unless they get reply from seller. And seller is not responding as he is there just to rip.
Just now - Social media team told me to wait another 2 working days for seller to respond. This is what being told to me for days.

Definitely u will get ur amt paid on Amazon 

Don't worry takes some time 

Deal Subedar Deal Subedar
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nirmaltvd wrote:

Go to bank branch and ask them to file like charge back.

Give a complaint register in Bank to get that money 5000

Home branch will inform the transferee bank  baranch  and will ask to hold.

Give a online complaint to the trasfered branch same asking he cheated and need amount back trasfered

Attach copies of amount trasfered in all emails

If cheaters bank not responding, give complaint to nodel officer and  grievance officer.

In my some old case i emailed HDFC Bank and they trasfered this complaint to branch and branch manager hold the amount, later the person trasfered my amount  because that manager need amount trasfer proof to unhold that amount

AMAZON REFUND WILL BE INOTIATED BY THEM, SO NO WORRIES 

Constructive. Ill ask her to do so , but dont have hope for this 5k as i have seen ICICI bank doesn't help in this kind of direct transactions. If this was by debit card it might have slight hope but Gpay ( UPI) .   
Deal Subedar Deal Subedar
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DJRohan wrote:
Constructive. Ill ask her to do so , but dont have hope for this 5k as i have seen ICICI bank doesn't help in this kind of direct transactions. If this was by debit card it might have slight hope but Gpay ( UPI) .   

Try all


It is through upi as it same with bank to bank transfer.

So they  should help 


Deal Subedar Deal Subedar
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Whatever u spent on amazon. U will get it back. But that 5k is gone forever
Pro Blogger Pro Blogger
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Apply UPI chargeback from your bank, ASAP.

Deal Subedar Deal Subedar
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I totally avoid buying from Amazon if it's not fulfilled by Amazon
Deal Cadet Deal Cadet
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Ash-D wrote:
That's right but op already said it was done by his sister which we know our family members who are not much aware such things can be tricked into.

But the question still remains what amazon is doing when people are complaining about the sellers from the long time.
Agreed
Mobile Guru Mobile Guru
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After placing order selling contacted directly over phone ask for 5000 extra for mattress that i paid him at his gpay - Why did you pay??? Plus this isn't even fullfiled by Amz sad

Deal Cadet Deal Cadet
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Try sharing proof and your story on [email protected]

It used to work until 6 months back. The escalations team normally calls back to resolve the issue.

Deal Subedar Deal Subedar
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I raise this issue on twitter and now amazon social media team has taken over case and given eta of resolution is today. Asked amazon to ban seller for ripping any more buyers but looks like seller is blessed with amazon. 

Tech Guru Tech Guru
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DJRohan wrote:
5k is punishment and lesson for her but amazon is not releasing order money too unless they get reply from seller. And seller is not responding as he is there just to rip.
Just now - Social media team told me to wait another 2 working days for seller to respond. This is what being told to me for days.

Just send one mail to [email protected] by providing them 4-5 product link few reviews ss and Seller profile link They will surely block and take appropriate action

Tech Guru Tech Guru
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DJRohan wrote:

I raise this issue on twitter and now amazon social media team has taken over case and given eta of resolution is today. Asked amazon to ban seller for ripping any more buyers but looks like seller is blessed with amazon. 

Social media will again follow Escalation which will take more time.

Directly mail ECR @ Amazon . in Highest Escalation Desk and even if you send mail now most probably by afternoon they will contact u

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