Hot Deal Amazon order cancelled but product delivered

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Deal Cadet
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Hi dimers,


I ordered a product on Amazon (worth 30k) from a third party seller. Due to late delivery issues, I requested the seller and Amazon to cancel the order and refund my money. The seller Initiated the refund and I got my money in 3 days.  I think due to some operational issues, the seller shipped the product and I received the product today.
So, whats next?
Will Amazon or seller ask the money, should I wait for them to ask money or should I call Amazon and pay the money?
Dimers pls share your experiences if you encounter this kind of thing in the past.

86 Comments  |  
46 Dimers
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Deal Cadet
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you inform about this if you r genuine people they not ask about this later after investigation may thay ask information in this regards

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Deal Cadet
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The same thing happened to me. I ordered a product worth 900. But the delivery was delayed by 15 days, so I called Amazon to cancel my order which they did and refunded my money. after 7 days to my surprise product was delivered. I took the product and waited for 15 days than used the product. That was a year ago.

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Deal Subedar
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30k ka fd kar do, jab mange to de do. Khud se intiate ka kya jarurat

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Deal Lieutenant
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Its upto u now bro, bt as its a matter of huge amount i would suggest you to contact them once. As it is a third party seller who knows the seller might face a huge loss.

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suspended
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As per my view 30k is big amount. U should ask Amazon as well seller to initiate payment requests and u pay through it.

Seller might earned 500-1000 rs on that product. Loss of 30k is big.

On the humanity grounds u should pay them and if u don’t want product u return it.

Before 5-6 years same was happened with me. I bought hcl laptop from ebay due to diwali rush seller has made delivery and forget to upload dispatch details and as per ebay rule dispatched details was not updated upto max time allowed they have initiated the refund. I got call from HCL delivery department. The executive has requested me to make payment else i have to make it from my pocket. I told him that i again place order and u upload dispatch details actual delivery is not required.

We don’t know by keeping money who will have to pay it

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Deal Cadet
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Op you can talk with seller however never ever deposit money to seller bank account or other payment sources. You may face consequences later for doing this. Ask them to deduct money from original payment source.

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Deal Subedar
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Wait n watch, do not contact amazon, if they come to u then only engage

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DaBomb wrote:

Op you can talk with seller however never ever deposit money to seller bank account or other payment sources. You may face consequences later for doing this. Ask them to deduct money from original payment source.

Yes, Always keep Amazon in your chat and payment. Make payment through Amazon only.

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Deal Subedar
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Take your time and add Amazon pay balance using different offers and let them deduct the amount. Don’t pay directly to seller.

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Deal Lieutenant
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Contact the seller and ask him to pick it up from ur address. 30 k is a huge amt for any seller and by the time he recognizes it will be too late.
Since order is already canceled amz will not involve.

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Entertainer
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I remember one thread where one dimer was harassed by flipkart/seller where he paid the amount on his own.
.
Don’t pay on your own. And let them dedeuct money from ur account else you will have to prove to them MANY TIMES that you paid.

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Deal Major
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vijkap201 wrote:

I remember one thread where one dimer was harassed by flipkart/seller where he paid the amount on his own.
.
Don’t pay on your own. And let them dedeuct money from ur account else you will have to prove to them MANY TIMES that you paid.

Third party seller*
I doubt amazon will do anything as these sellers ship on their own. May be they will even suggest to deal with seller directly* as the transaction is complete on their end
OP can either pay the seller back or forget about it

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Entertainer
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getready wrote:

Third party seller*
I doubt amazon will do anything as these sellers ship on their own. May be they will even suggest to deal with directly
OP can either pay the seller back or forget about it

No guarantee that seller won’t claim from Amazon. He might get the money and still keep asking Amazon for it.

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Deal Cadet
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What was the product? wink

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Deal Major
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vijkap201 wrote:

No guarantee that seller won’t claim from Amazon. He might get the money still keep asking Amazon for it.

I doubt that
Seller failed to Deliver the product within the stipulated timeline
There’s no point in producing POD once the refund has been initiated (Also approved @ sellers end) & credited to the buyer
OP could’ve rejected the order (One easy way to resolve this thing) but he accepted it.

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Entertainer
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getready wrote:

I doubt that
Seller failed to Deliver the product within the stipulated timeline
There’s no point in producing POD once the refund has been initiated (Also approved @ sellers end) & credited to the buyer
OP could’ve rejected the order (One easy way to resolve this thing) but he accepted it.

Wahi to… paisa to mangega na Amazon se… bhale hi OP kitni bhi baar paise de de sellr ko… sad toungueout

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Deal Major
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vijkap201 wrote:

Wahi to… paisa to mangega na Amazon se… bhale hi OP kitni bhi baar paise de de sellr ko… sad toungueout

Why would amazon refund him?
The Tx is complete according to amazon
This is similar to those Disputed AliExpress late delivery cases where the product gets delivered after 90 days or so where u get to keep the money (Refund approved by the seller & aliexpress) & the product
Either way..OP can contact amazon (most probably they will say the same thing) & then wait until the seller contacts him

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Pro Critic
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Don’t do anything. Don’t contact anyone. Use the product and worry only when they contact you. Till then, have fun!

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Deal Subedar
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Always think before you do anything. For a minute you consider as a seller in Amazon, someone might have did like this, what will do. Always put yourself in that situation you will get a better understanding that situation.

by the way 30K is a very huge loss to a seller. if you request amazon, they will create a payment link to make the payment, thats the safest way to do it. Else if you want to deal directly take necessary details from them, Shop Name, Registration Certificate and Bank Current Account Details.

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Deal Subedar
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30K is big amount for any seller, so think about it bro.

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Deal Lieutenant
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Same happened in my case but in Snapdeal, I ordered Phillips trimmer worth 1600 and the next day I got a mail that order was cancelled and got refund later after few days I got the trimmer it had been 3 years till now no one called me

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sricharangunda wrote:

Same happened in my case but in Snapdeal, I ordered Phillips trimmer worth 1600 and the next day I got a mail that order was cancelled and got refund later after few days I got the trimmer it had been 3 years till now no one called me

It was a small amount. 30k is big amount. Again saying payment should be done or product should be returned. In either case keep Amazon as co-ordinator. Don’t pay without Amazon.

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Perfectionist
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Cred incorrectly refunded me recently

One week later the same amount of money was debited from my bank account !!!

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Deal Subedar
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One must always do whats right, not what he feels he wants to. Good luck OP

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Pro Blogger
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Should listen to your conscience!

If you have accepted refund, you should not have accepted the delivery.

Now, if you want the product (in that offer price), you know what to do.

The choice is always yours!

Doesn’t matter what Amazon will do about this.

Good luck!

PS: This has not happened (from Amazon) first time. It’s quite regular thing with them. Always rejected delivery in such cases.

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Shopping Friend
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What’s the product op??
Here is options you have.
1. Keep the product and don’t contact anyone wait somebody to contact you.
1.1 if amazon itself do that then you can pay for product or whatever they say but make sure it’s amazon official like mails or something.
1.2 if seller contact you and ask for payment don’t do that to them directly instead like one dimer said ask him that you will place one more order and you don’t have to send the product or ask the seller to contact amazon for the payment and you are ready to pay.
2. Contact directly to amazon tell them the issue and wait what they have to say and or to do.
3. Contact seller directly (not recommended).
It’s your call you have to decide.

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Deal Subedar
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Contact Amazon And Explain The Issue To Them.
Dont Try To Be Greedy ( As Some Are Suggesting Not To Contact Seller Or Amazon confused ) As Amount Is Really Huge For Anyone.
Always Remember Karma .You Get What You Do.
Keep Amazon In Loop Every Step You Take Regarding This. ( Record Calls Or Keep Screenshot Wherever Necessary )

And Its Good That You Created Thread To Take Suggestion On Such Issue. Vu👍

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Deal Cadet
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Why did you accept the delivery when the order was cancelled and payment reversed?

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