Amazon pay icici credit card incorrect reward points

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Deal Newbie
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Hi, My Amazon pay icici credit card is showing incorrect reward points for statement generated on 18th Dec and when I contacted customer care they told this is a technical issue for many customers and correct reward points would be credited on 26th Dec. is anybody facing similar issues??

11 Comments  |  
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Deal Subedar
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Yes this month it has happened to many. Just remember to complain once and they will likely correct in next cycle.

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Deal Cadet
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yes same answer to me too,
no points credited

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Deal Subedar
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No cashback credited to my Amazon account.

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Deal Newbie
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In september they had credited extra and this time less.. whats wrong with these guys. They should adopt how axis guys show in there statements for flipkart axis bank credit card.

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Deal Major
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Most likely..they will adjust the difference next month
This is second/third time something as such happened recently (6 months..)

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Deal Subedar
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getready wrote:

Most likely..they will adjust the difference next month
This is second/third time something as such happened recently (6 months..)

What kind of mistake is happening, Is cashback not getting credited or cashback % credited is more/less ?

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Deal Major
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itzdreaming wrote:

What kind of mistake is happening, Is cashback not getting credited or cashback % credited is more/less ?

This time..its the delay in cashback credit
Past there were instances of difference in cashback % credited

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Deal Cadet
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earlier I used to get 5% cashback on Amazon wallet load also but now it is reduced to 2% has anyone else also face the same issue ?

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Analyst
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On 26th December, I Got my pending reward points

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Deal Newbie
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ICICI bank is not fulfilling the promise. When we talked to customer care executives, the are not aware with the T&C of this card. I am a Prime member of Amazon but saldomly getting 5% reward points. Some time they have credited 1%, some time 2% and some time 5% on the same kind of transactions made on Amazon only.

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Deal Newbie
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As per the T&C 5% reward points must be given to all the prime members. Still it is same according to Amazon’s tie-up with the ICICI Bank.

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