Amazon: Return instead of Replacement

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Entertainer
jileg

Hey!

I ordered an item which had replacement only policy but would like to return it and buy another product.

If I select for replacement first time, then return option will come 2nd time? Few years earlier this worked, despite me wanting replacement second time, they said only return is possible 2nd time stuck_out_tongue_winking_eye

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Entertainer Entertainer
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Even I wish to return a  Samsung Tab. I have not even opened the box yet. Want to return it, how should I reason with them?

Delhi Capitals Delhi Capitals
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saucap wrote:

Even I wish to return a  Samsung Tab. I have not even opened the box yet. Want to return it, how should I reason with them?

Give reason that It will not fulfill my need for what I purchased, call cc again and again untill you get a right person to place a return request.

Royal Challengers Bangalore Royal Challengers Bangalore
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Return it  and when you get replacement return that too then you get refund.

https://cdn0.desidime.com/attachments/photos/730002/medium/8164670301cda33fe9ae9a4d76f0c9992e69958.jpg?1640451137

Budding Star Budding Star
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Amazon is not generous like earlier.. Everything is automated and customer care is really dumb. So be careful while ordering itself and order only if it’s 💯 % required. 

Entertainer Entertainer
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mastervijay wrote:

Amazon is not generous like earlier.. Everything is automated and customer care is really dumb. So be careful while ordering itself and order only if it’s 💯 % required. 

True. Many are not even polite and are speaking in a strong tone.
I am switching to flipkart these days, especially after flipkart axis credit card, if price is same in both.
Amazon icici cc is not so useful during sales. Flipkart axis cc is double useful during flipkart axis offers.

Entertainer Entertainer
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PappuPager wrote:

Return it  and when you get replacement return that too then you get refund.

https://cdn0.desidime.com/attachments/photos/730002/medium/8164670301cda33fe9ae9a4d76f0c9992e69958.jpg?1640451137

It would be easier and cost effective for them to straight away accept return expressionless

Deal Subedar Deal Subedar
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guess what. What amazon today is because of miuse of their return policy. Most items are non returnable abd has been taken as excuse by sellers. They send inferior products and we replace until we choose good out of bad.

Budding Star Budding Star
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playdime wrote:

guess what. What amazon today is because of miuse of their return policy. Most items are non returnable abd has been taken as excuse by sellers. They send inferior products and we replace until we choose good out of bad.

True.. Received fridge with dents and wrong size gasket. After replacement i got fresh piece without any faults. They’re thinking people won’t return big items and will adjust minor defects and thereby pushing rejected/returned pieces (especially during festive sale time). 

Cool Cool
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mastervijay wrote:

True.. Received fridge with dents and wrong size gasket. After replacement i got fresh piece without any faults. They’re thinking people won’t return big items and will adjust minor defects and thereby pushing rejected/returned pieces (especially during festive sale time). 

💯 percent

Royal Challengers Bangalore Royal Challengers Bangalore
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jileg wrote:

It would be easier and cost effective for them to straight away accept return expressionless

It would be
But some of the products have replacement only
In such cases you cant get refund directly, you have to return it twice
for refund.And dont do this all the time account may get banned/locked.

Entertainer Entertainer
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Method in post’s description worked!

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