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Amount deducted but payment status not updated at university website

457°
Deal Cadet
Libaas

Date : 17th March 2021
Filled Shekhawati University exam 2021 form on univexam.com
Paid fees via Google Pay (UPI)

Merchant / Receiver : Rajasthan Payments Platform (For Shekhawati
University, Sikar, Rajsathan)

Payment Gateway : Emitra Online / Razorpay Software Private Limited

Payment System used : Google Pay App

Payment Method : UPI

Problem is :
Amount got deducted, transaction ID generated but no fees receipt issued and its showing “transaction not done” on university website when I am verifying details of fees payment.

And I have to submit fees receipt prints along with filled form at near by college within 3 days !

I have contacted contacted all the relevant parties and filed complaints but all are in processing still !

So,
If anyone faced similar issue or have any idea then please tell me

What solution I need :
Tomorrow is last day for form filling so,
Either they update the payment status and issue fees receipts
or
they refund my money so that I can fill the form again tomorrow

Please tag the people you think can be helpful in this matter as its really URGENT

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Deal Subedar Deal Subedar
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I think you should wait for atleast 48hrs to get the status updated.

Btw what was the bank used for UPI?

Deal Subedar Deal Subedar
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S..815 wrote:

Thousands of times dimers hv suggested don’t make senstive transactions via upi as it is less reliable….bt still u did it..

Wait for 48 hours u will either get refund or receipt

Cc- @getready @drupal

I made many payments(using UPI) all went through immediately, though they were not from Google Pay…

Entertainer Entertainer
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161508-v2.0 wrote:

I made many payments(using UPI) all went through immediately, though they were not from Google Pay…

There are many factors behind it bro…. Like bank’s servers (both cust & receiver) site server load etc…. I also do bt only with Paytm or IDFC bank’s account/app & I always avoid on govt. Sites those hv too much load on servers… We hv nb & dc/cc for reason…

Pro Blogger Pro Blogger
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S..815 wrote:

Thousands of times dimers hv suggested don’t make senstive transactions via upi as it is less reliable….bt still u did it..

Wait for 48 hours u will either get refund or receipt

Cc- @getready @drupal

UPI is more reliable but most people dnt know after enter your UPI PIN, you need to go back to your browser payment page to complete your transaction asap.

mera ek cousin ka he baat le lo. itna aram se ‘UPI checkout’ transaction karta ha ki pucho maat, paheli baat toh woh hamesa bhul jata ha ki har UPI apps k pending transaction option raheta kaha ha, agar notification na aaya toh, kuch time toh dhundne me lagata ha, uske baad UPI PIN daal k payment complete k baad, wohi pe rukk jata ha ya kisi aur se baat karne lagta ha. Arey bhai iske baad he toh main step ha. Tumko mobile browser me ja kar woh payment processing ko complete karna hota ha ek certain time k under. smile

ek aur baat. Its true Google Pay UPI App is not reliable, I always use bank UPI apps or Paytm UPI. Phonepe UPI is also good.

Pro Blogger Pro Blogger
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if payment gateway is Razorpay Software Private Limited then i think you receive your transaction details in your email id.

Track your Payment status here - https://razorpay.com/su...t/

Entertainer Entertainer
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abhishek012 wrote:

UPI is more reliable but most people dnt know after enter your UPI PIN, you need to go back to your browser payment page to complete your transaction asap.

mera ek cousin ka he baat le lo. itna aram se ‘UPI checkout’ transaction karta ha ki pucho maat, paheli baat toh woh hamesa bhul jata ha ki har UPI apps k pending transaction option raheta kaha ha, agar notification na aaya toh, kuch time toh dhundne me lagata ha, uske baad UPI PIN daal k payment complete k baad, wohi pe rukk jata ha ya kisi aur se baat karne lagta ha. Arey bhai iske baad he toh main step ha. Tumko mobile browser me ja kar woh payment processing ko complete karna hota ha ek certain time k under. smile

ek aur baat. Its true Google Pay UPI App is not reliable, I always use bank UPI apps or Paytm UPI. Phonepe UPI is also good.

Wahi to effortless transactions k liye upi prefer karte hai log… Upi interface is like a wallet it’s not like that..ye nahi samajhte iss liye aur+ upi me chargeback nahi hai reversal hai to ye bhi hai fannda…

So conclusion is avoid upi if u r not aware of pros and cons of it…

Deal Cadet Deal Cadet
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S..815 wrote:

Thousands of times dimers hv suggested don’t make senstive transactions via upi as it is less reliable….bt still u did it..

Wait for 48 hours u will either get refund or receipt

Cc- @getready @drupal

I am active a lot on desidime and I never read it once even though it has been said a thousand times. Have I been blind all this time? sob sob sob

Deal Cadet Deal Cadet
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abhishek012 wrote:

UPI is more reliable but most people dnt know after enter your UPI PIN, you need to go back to your browser payment page to complete your transaction asap.

mera ek cousin ka he baat le lo. itna aram se ‘UPI checkout’ transaction karta ha ki pucho maat, paheli baat toh woh hamesa bhul jata ha ki har UPI apps k pending transaction option raheta kaha ha, agar notification na aaya toh, kuch time toh dhundne me lagata ha, uske baad UPI PIN daal k payment complete k baad, wohi pe rukk jata ha ya kisi aur se baat karne lagta ha. Arey bhai iske baad he toh main step ha. Tumko mobile browser me ja kar woh payment processing ko complete karna hota ha ek certain time k under. smile

ek aur baat. Its true Google Pay UPI App is not reliable, I always use bank UPI apps or Paytm UPI. Phonepe UPI is also good.

Bro aapne pucho mat bolkar khud hi pura explain kr Diya smile

Pro Blogger Pro Blogger
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S..815 wrote:

Wahi to effortless transactions k liye upi prefer karte hai log… Upi interface is like a wallet it’s not like that..ye nahi samajhte iss liye aur+ upi me chargeback nahi hai reversal hai to ye bhi hai fannda…

So conclusion is avoid upi if u r not aware of pros and cons of it…

UPI me chargeback nahi hai, kisne bataya bhai tumhe ? infact UPI P2P transaction k bhi chargeback hote ha, wrong UPI ID pe send par. UPI Merchant transaction k chargeback toh bohot saal pahele se tha. confused

Yeh Indians aur unke faltu assumptions. stuck_out_tongue

UPI me bhi chargeback hote ha bhai, same like cards and soon online real time UPI complaint and chargeback option bhi aa jayega. Already BHIM UPI app se start ho gaya ha – https://www.desidime.com/discussions/now-check-...

Entertainer Entertainer
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kshitizchaurasia wrote:

I am active a lot on desidime and I never read it once even though it has been said a thousand times. Have I been blind all this time? sob sob sob

Well, it can be 🤣🤣 be upto date dear…!

Deal Cadet Deal Cadet
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S..815 wrote:

Well, it can be 🤣🤣 be upto date dear…!

Ha sirji

Entertainer Entertainer
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abhishek012 wrote:

UPI me chargeback nahi hai, kisne bataya bhai tumhe ? infact UPI P2P transaction k bhi chargeback hote ha, wrong UPI ID pe send par. UPI Merchant transaction k chargeback toh bohot saal pahele se tha. confused

Yeh Indians aur unke faltu assumptions. stuck_out_tongue

UPI me bhi chargeback hote ha bhai, same like cards and soon online real time UPI complaint and chargeback option bhi aa jayega. Already BHIM UPI app se start ho gaya ha – https://www.desidime.com/discussions/now-check-...

Hmm. Hv gone through your post…. Hv u noticed kamlesh comment where u hv replied with rbi link…. Here’s how it works…..

Earlier they don’t hv any proper machanism now they r improving might be coz of many complaint to rbi or something bt best is to get the issue resolved with bank itself if something unfortunate happens & banks personnel don’t hv much resources or knowledge to help with upi transactions so at the end upi is last resort as per my openion… Though I use upi even for big transactions bt only for P2P transactions…

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S..815 wrote:

Hmm. Hv gone through your post…. Hv u noticed kamlesh comment where u hv replied with rbi link…. Here’s how it works…..

Earlier they don’t hv any proper machanism now they r improving might be coz of many complaint to rbi or something bt best is to get the issue resolved with bank itself if something unfortunate happens & banks personnel don’t hv much resources or knowledge to help with upi transactions so at the end upi is last resort as per my openion… Though I use upi even for big transactions bt only for P2P transactions…

Paytm bank UPI use karo merchant transaction k liye, Paytm bank customer support walo ko pura knowledge ha.

ICICI bank UPI bhi best ha, last year ek mera Rs20 ka UPI order cancel hua tha, merchant refund proceed kar diya tha but phir bhi UPI refund nhi aaya tha 10 days tak, ICICI ko twitter pe complaint kiya, turant UPI chargeback register kar liya and within a week me aa gaya refund bank me.

Deal Cadet Deal Cadet
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Same thing is happened to me while paying application fee (2000/-) through Google pay. Only after three days i got refund . In your case i assume most probably amount get refunded to your bank. Here at your situation better go for pay again. Time is more important than money if you don’t have waiting period

Mobile Guru Mobile Guru
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Its been 4 days already.. forget about the pending transaction and pay the fees again (You will get refund after couple of weeks now*) And this time.. avoid the " Work in Progress UPI " People prefer PayTm, Mobikwik, ICICI UPI apps over NPCI's BHIM App.. so you can understand the reliability factor!
Entertainer Entertainer
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abhishek012 wrote:

1.Paytm bank UPI use karo merchant transaction k liye, Paytm bank customer support walo ko pura knowledge ha.

2.ICICI bank UPI bhi best ha, last year ek mera Rs20 ka UPI order cancel hua tha, merchant refund proceed kar diya tha but phir bhi UPI refund nhi aaya tha 10 days tak, ICICI ko twitter pe complaint kiya, turant UPI chargeback register kar liya and within a week me aa gaya refund bank me.

1. Personally using Paytm+IDFC, bt in general everyone is not aware about all this na bro. All they know is “upi” irrespective of bank servers etc…

2. Are tum aam aadmi ki shrani me nahi aate ho 😛 tum to sbi ko bhi rbi ka link deke refund le loge sabke bas ki baat na se ye unke liye bank hi kaval contact point hai bhai….

Pro Blogger Pro Blogger
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S..815 wrote:

1. Personally using Paytm+IDFC, bt in general everyone is not aware about all this na bro. All they know is “upi” irrespective of bank servers etc…

2. Are tum aam aadmi ki shrani me nahi aate ho 😛 tum to sbi ko bhi rbi ka link deke refund le loge sabke bas ki baat na se ye unke liye bank hi kaval contact point hai bhai….

Lol, kuch bhi mtlb. smile

waise UPI fraud ka bhi refund aa jata ha ab toh yeh UPI failed transaction ka refund kya chiz ha stuck_out_tongue
agar sahi time se turant UPI fraud transaction dispute karoge toh.

ish bande ka UPI fraud hua tha, maine bas RBI me complaint karne ko kaha tha, refund iska aa gaya kuch months baad – https://www.desidime.com/discussions/upi-fraud-...

Entertainer Entertainer
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abhishek012 wrote:

Lol, kuch bhi mtlb. smile

waise UPI fraud ka bhi refund aa jata ha ab toh yeh UPI failed transaction ka refund kya chiz ha stuck_out_tongue
agar sahi time se turant UPI fraud transaction dispute karoge toh.

ish bande ka UPI fraud hua tha, maine bas RBI me complaint karne ko kaha tha, refund iska aa gaya kuch months baad – https://www.desidime.com/discussions/upi-fraud-...

As i wrote earlier… tum aam aadmi ki shrani me nahi aate ho 😛 🤣🤣.

Deal Cadet Deal Cadet
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I was not aware about this. I ’ll not use UPI for such sensitive transactions in future.
Its 5th day today as I have mentioned date of Transaction 17th March 2021

Deal Cadet Deal Cadet
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Bro, Its 5th day today as I have mentioned date of Transaction 17th March 2021

Deal Cadet Deal Cadet
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M.MAHI wrote:

I think you should wait for atleast 48hrs to get the status updated.

Btw what was the bank used for UPI?

Bro, Its 5th day today as I have mentioned date of Transaction 17th March 2021
Bank : SBI

Deal Cadet Deal Cadet
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abhishek012 wrote:

UPI is more reliable but most people dnt know after enter your UPI PIN, you need to go back to your browser payment page to complete your transaction asap.

mera ek cousin ka he baat le lo. itna aram se ‘UPI checkout’ transaction karta ha ki pucho maat, paheli baat toh woh hamesa bhul jata ha ki har UPI apps k pending transaction option raheta kaha ha, agar notification na aaya toh, kuch time toh dhundne me lagata ha, uske baad UPI PIN daal k payment complete k baad, wohi pe rukk jata ha ya kisi aur se baat karne lagta ha. Arey bhai iske baad he toh main step ha. Tumko mobile browser me ja kar woh payment processing ko complete karna hota ha ek certain time k under. smile

ek aur baat. Its true Google Pay UPI App is not reliable, I always use bank UPI apps or Paytm UPI. Phonepe UPI is also good.

Actually, isme main fault Rajasthan Payments Platform/ Shekhawati University / Rajasthan Government ka hai.
Rajasthan Payments Platform jaisa kachra bna diya government fees etc. ke liye !

Last year internet banking use ki thi toh bhi aisa hi hua tha but usme Razorpay ki jagah PayUmoney tha, complaint se hua ya automatic but few hours baad sahi ho gya tha !

Deal Cadet Deal Cadet
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abhishek012 wrote:

if payment gateway is Razorpay Software Private Limited then i think you receive your transaction details in your email id.

Track your Payment status here - https://razorpay.com/su...t/

They have not asked email id anywhere on payment page !
I have filed complaint to them via twitter, they have issued ticket ID but when I want track it asks for email id !
Any solution ?

Deal Cadet Deal Cadet
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kshitizchaurasia wrote:

I am active a lot on desidime and I never read it once even though it has been said a thousand times. Have I been blind all this time? sob sob sob

Not like that bro. It happens. We get to know about many thing only when we encounter similar problems. Important thing is to not make similar mistake again

Deal Cadet Deal Cadet
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abhishek012 wrote:

UPI me chargeback nahi hai, kisne bataya bhai tumhe ? infact UPI P2P transaction k bhi chargeback hote ha, wrong UPI ID pe send par. UPI Merchant transaction k chargeback toh bohot saal pahele se tha. confused

Yeh Indians aur unke faltu assumptions. stuck_out_tongue

UPI me bhi chargeback hote ha bhai, same like cards and soon online real time UPI complaint and chargeback option bhi aa jayega. Already BHIM UPI app se start ho gaya ha – https://www.desidime.com/discussions/now-check-...

When I contacted Google Pay support today via call, she said that I have to file a chargeback request with my bank.
I have filed it with SBI via email.

Deal Cadet Deal Cadet
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kasap wrote:

Same thing is happened to me while paying application fee (2000/-) through Google pay. Only after three days i got refund . In your case i assume most probably amount get refunded to your bank. Here at your situation better go for pay again. Time is more important than money if you don’t have waiting period

yeah bro, I ’ll fill the form again tomorrow.
And then pursue the refund issue for present one as per dimers suggestions

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