Axis bank mobile number change problem

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Last Comment 2023-08-30

2022-03-01

Hello dimers! Recently i changed my mobile number for my flipkart axis credit card via axismobile app. Now every sms is coming to updated mobile number , i am able to register on axismobile app with my new mobile number, also able to shop on grabdeald by entering new mobile number but the problem is that credit card transaction otp is still going to my old mobile number. How to get otp on new updated mobile number?

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https://www.desidime.com/discussions/axis-bank-mobile-number-change-problem?page=1#post_8294700

Sadda-Haq-Aithe-Rakh

2022-03-02

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It will take around 5-6 days to update completely.

https://www.desidime.com/discussions/axis-bank-mobile-number-change-problem?page=1#post_8296223

FKAZ

2022-03-02

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its already over 10 days

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https://www.desidime.com/discussions/axis-bank-mobile-number-change-problem?page=1#post_8294738

sauravDD

2022-03-02

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Every bank create atleast one problem after mobile number change sometime upi / netbanking/mobile banking/otp sms

https://www.desidime.com/discussions/axis-bank-mobile-number-change-problem?page=1#post_8294741

unknowndimer

2022-03-02

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For credit card number change
U should visit bank

https://www.desidime.com/discussions/axis-bank-mobile-number-change-problem?page=1#post_8294747

akki.akki

2022-03-02

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Did you try clicking on the refresh mobile number option link at OTP page ?

https://www.desidime.com/discussions/axis-bank-mobile-number-change-problem?page=1#post_8294763

Spanjaykumar

2022-03-02

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Not showing refresh mobile number option at OTP page….. almost 24 hours passed but still everything working with old mobile number & I am able to only chat with CC using New mobile number.

https://www.desidime.com/discussions/axis-bank-mobile-number-change-problem?page=1#post_8294751

Spanjaykumar

2022-03-02

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Exactly Same Issue, Yesterday Updated Mobile Number But Transaction OTP Received On Old Mobile Number…. Customer Care Mentioned Please Wait 24 Hours…..

https://www.desidime.com/discussions/axis-bank-mobile-number-change-problem?page=1#post_8322739

FKAZ

2022-03-17

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update- changed again the number to older one and again changed the number to newer one and now work is done as per my wish

https://www.desidime.com/discussions/axis-bank-mobile-number-change-problem?page=1#post_9521500

shraaj

2023-08-30

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Please elaborate more! I have changed my mobile number but in work and permanent address older mobile number is showing.

Do,we have to visit the branch?