Axis Credit Card Transaction Missing
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I did few transaction on FK axis CC. Most of the transactions got billed but one. Even after statement generation the transaction is not showing.
In simple words, I spent money using CC but not charged. Not a big value transaction.
Happened this for first time.
Ever happened with anyone?
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Faced similar issue with debit card transaction on hdfc card.. it was an emi transaction of 27 thousand.. but they deducted from my account after 3 months..
Same issue with me, fk axis cc
Date of transaction ? Mine was on 10th..
Statement generated on 15th.
They tracked and added 40k transaction which was done on 14th. . Not this
It will reflect in next stmt, happened once
If txn is cancelled, like FK instant cancel, then that debit+refund may not appear in stmt for ever
both cases happened to me once
okay. as they say welcome to AXIS
Even mine also happened same in this month for axis flipkart card and Amount worth is 80k
same for me the trasaction was of 29k , did you used grab deals and got sms for the same
I just did normal transaction , received mail and sms confirmation also but not appeared in statement.
I purchased two realme gt me on 3rd oct, one cancelled and now statement generated but no transaction is visible neither refund nor deduction. Should I register a complaint for refund in axis cc?
my bill is not generated yet! Is Flipkart axis cc bill generation date different for everyone??
by default it is 15th. check in app.
close the card
although it’s not reflecting in the transactions list, but if you check the available limit you can find that the transaction is waiting to be reflected that’s why the difference in the available limit and the transactions summary. so closing the card not feasible unless that transaction is settled and dues are cleared after that.
Axis statement entries are lagging this month
Same here! I did a BBD txn on Flipkart for ~10k and it does not reflect in the generated statement.
Will it show up in next month’s statement?
It should, seems axis messed up this month. Many reported same.
Should we wait for bill generation or pay now?
I will pay missing transaction. Statement generated.
I am facing reverse issue. Flipkart refund and said it should reflect by 8th Oct, but till date refund not posted, even bill generated. Fk gave refund reference number. I will send email to axis tomorrow for this.
refer this comment
what if we close credit card ] with them now
It is just not visible to you or the end user, but very well existing in their system. Life is beyond what one can see
The transaction not showing in statement—-Did the transaction alert come in mail amd reduced available credit limit?
Yes sms/mail both. It was reduced but I checked after few days, available balance was showing without deduction of missing amount. Available limit – Billed transactions = Available balance. Means If I pay billed transaction, my limit will be 100%
I am facing the same problem. I made a purchase on flipkart which is missing from the transaction list in my credit card statement . However, the available credit limit is lower & takes into account this “missing” transaction. This is the first time I am seeing something like this & I am not sure about how to proceed. I am assuming that this transaction will be reflected in the November statement bcoz in flipkart order details it is mentioned that the cashback will be credited in December. Strangely enough Axis bank CSR informed me that the missing transaction is visible on their end. My concern is that this may get wrongly reported & negatively impact my CIBIL score, so I am seriously considering paying the credit card bill including the missing transaction amount. Any advice?
just pay the bill amount and you should be fine.
In my case the payment is not reflecting and even my credit limit is restored by that amount.
Should I consider it as profit or they will deduct it later?
Axis and Profit is not Synonymous. Their system will track it, if not now but in future.
@ Op – Axis has found a new way to welcome you (give you stress) – Dil Se (as their tag line says)
BTW – that shows your sincerity
same happened with me on hdfc as well as icici
but i saw it later on after around 15 days in statement
this happens bcoz the card is first authorised and then it gets charged and it may sometime take much time then expected although ur date will be the same when u purchased the item.
It could be once in a while scenario. But with axis many dimers reporting same issue. Maybe Axis tech is “high”
Track all your refund/cashback and transactions very carefully with this bank and pay your bill on time. This is chor bank and you would never know when they can impose charges.
has anyone received statement email for axis fk cc ?
Not yet
My 3 flipkart transaction done on October 10 not reflected in statement ( billed/unbilled ) yet nor the available limit has reduced
Transaction done from 3 cards:
Axis Fk
Axis Ace
Apay ICICI
BBD gift
I cancelled one of my shipped product on 2nd oct and seller initiated my refund same day. As per fk, it should get by 8th oct but didn’t get till now.
Now fk asking to summit statement and unbilled txns of till today.
Anyone faced this issue too
I too faced, talk to axis cc and ask them to raise SR, axis will give a temp credit and investigate the issue
Now transaction got tracked
Showing correct debit date but will be billed in present cycle.
visible im my account also. should i pay now or next time ?
The missing transaction visible now. Check in recent transactions. Available Credit limit also reduced
The txn shows in the unbilled txn list only when the payment is sent to the merchant by the bank. It can happen immediately or it can takes 48 hours as well. I have specifically observed this is axis statements and got to know this from their support executives