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Bank Account frozen by Cyber Police

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Deal Cadet
Uhtnas4444

Friend who stays in tier 3 city has SB account in Federal Bank and did 4 transactions (40000 Credit transactions and 40000 Debit transactions) on 7th November. His account was all of a sudden frozen by branch. Branch Manager says it had to do with transactions made on 7th November. We didn't believe him and friend has received the letter today (picture link below). 

Its done by Cyber Police indeed. But not sure what they had to do with these transactions as transactions were done between my friend and his friends in his town. Please advise what may be the reason for these action by Police and what can my friend do to get his account back?

https://ibb.co/B...dF

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81 Comments  |  
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Benevolent Benevolent
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If the guy is clean then find a good lawyer(very hard to find), he will make them issue an apology letter
Generous Generous
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It is clearly written in the notice. There are credits to the account and provide the source for those credits. If they are not related to terrorism, Human trafficking, drugs and any other illegal source then they will reinstate the account.

Mobile Guru Mobile Guru
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Fake notice, they just need the source of funds.
And It isn't just federal, many banks (NiyoX, Fi/Jupiter through federal..) started doing the same (Debit/Credit freeze when their system noticed unusual number of transactions)for the past year or two
Check this thread : https://www.desidime.com/discussions/fi-account...
Deal Cadet Deal Cadet
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Thanks for the response and link bro. 

How do you confirm it is fake notice? Bank manager confirmed it was sent by them and Complaint number is matching. 

Also my friend doesn't have any neo banks or apps. It is normal SB account opened through branch with minimal transactions. 
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Deal Cadet Deal Cadet
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may be one of the friend who got the credits are illegal. Illegal might be any reasons. 

Generous Generous
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Last time i heard that a man was jailed as chortel pointed out the wrong IP address to police https://mumbaimirror.indiatimes.com/mumbai/othe...

for banking product its rule of thumb to keep it multiple as there will be service issue due to maintenance and other bullsit

Benevolent Benevolent
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2 lakhs as damages? what a nation. Somewhere else the guy would have gotten 2 lakh shares of the isp atleast
Benevolent Benevolent
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why not ask for copy of FIR or original notice from the police

Deal Subedar Deal Subedar
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drugs gambling ki hogi friend ne jisko diye

Finance Mentor Finance Mentor
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Recently some Federal bank accounts were found involved with gaming app scam and raids conducted at many places in India, recovered cash worth ~30cr. under bed , multiple fraud activity and organized racket arrested. Have been seeing such things on regional TV news since a few months.

Seems they have tightened fraud management and this is the result. Professional Money rotators should feel the heat soon I guess... Never like money rotation personally.

Helpful Helpful
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This type of cases are quite commen nowadays..

normally when someone files a complaint regarding scam to cyber police, they ask bank to freeze that account..

so first, clearly ask the other party wheather he complained or not..

also.. there is new kind of scam happening.. where someone send you some money and then complain to cyber police for fraud or scam against that transaction.. then your account will freeze and all your money will stuck..

then you approch the bank.. but here is thing, bank will say they can't do anything untill cyberpolice give instruction to unblock..

now scammer will ask you for money to withdrawl the complaint..

Conclusion - don't use primary bank account for day to day transaction, nowadays everyone has 2-3 accounts.. so use secondary accounts 

Post Emperor Post Emperor
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this is clearly extortion
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Critic Critic
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@Santhu4444 I see that someone here claimed the notice you received to be fake without even giving a single evidence. It is exactly this reason why you shouldn't listen blindly to anybody's advice(incl mine) whether in real life or online when it involves such serious matter. There is a mobile no. given in the letter which you edited out so call that number for clarification as well as scan the letter & send its pic to the mentioned email address in letter for clarification.

Deal Cadet Deal Cadet
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Brother, how can you conclude it's fake. Bank manager confirmed that they have sent a letter. Also complaint letter he gave matches with one on letter.
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Pro Entertainer Pro Entertainer
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Federal Bank is like this only, I have said in the past a lot of times, the local branch person will call you if they see multiple txn or multiple txn attempts. I once had credits of 10x100rs. Got a call asking about the reason and nature of txn from the local branch.


I explained to her saying there is some UPI contest. Since then I reduced the account usage. But whenever I used more than 1 txn a day or made txn attempts got a call from the local branch asking for a reason. I asked sarcastically many times what is the point of having the account if one can not do txn. Seems I will have to stop asking else they may send a notice like OP. 


BTW, in the past, here in DD, one federal officer visited someone's home to verify multiple txns. (In 2017 I guess)

Mobile Guru Mobile Guru
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You should. Fi/Federal already started sending bulk fake complaints to users (bank accounts debit/credit frozen months back)

https://www.desidime.com/discussions/fi-account...

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Deal Newbie Deal Newbie
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My Kotak bank account has been Freeze, when i visited Branch they said it has been done by Gujrat Cyber Crime,  Branch has told me that some one from Gujrat has complaint against my account so Cyber crime has Freeze my account without letting me, and my money stuck in account ,  I am not getting any help from Bank , they said they cant do anything ,   I have mailed to Gujrat cyber but not getting any response ,   Please help any one.

Generous Generous
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Visit nearest Cyber Crime Branch of your city. They will help.
Take the letter from Bank as a proof to show them.
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Deal Newbie Deal Newbie
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Can anyone please help me how many day will take time to resolve the issue?

I am not getting response , what should i do now.

Finance Mentor Finance Mentor
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Nobody able to help except enquiry officer . 

Otherwise contact a criminal lawyer in your town and take advice from him . He can handle paer works on behalf of you. 

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Deal Newbie Deal Newbie
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This is not the solution,  every person can not hire lawyer,  From where do i get contact number of Enquiry officer?  The number is provided by the bank is False number . 

Deal Newbie Deal Newbie
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You mean my another account also can be Freeze???????????????

Generous Generous
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No no no.

I’m saying use other account for transactions for the meanwhile.

Sooner or later, they’ll unfreeze your account. Don’t worry much, just keep constant communication with the authorities.

Deal Newbie Deal Newbie
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Ok ok,.. got your point. 😔

Generous Generous
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Go Public with Twitter if you are not getting solution by today EOD. Tag all the authorities. 
View 6 more replies
Deal Newbie Deal Newbie
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same here, i am not getting any help neither bank or cyber cell of Gujrat, called multiple times , email they are not even replaying of my email,  nor replied on call,  i have been facing from 17th of January and the situation is same.  what should i do now?

Deal Cadet Deal Cadet
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No other option other than waiting for their response.
Deal Newbie Deal Newbie
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Cyber is mailing one mail multiple times that's mean they are not even check mail , how can we expect that they will resolve the issue?

Benevolent Benevolent
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lodge complaint with pg-portal

Deal Cadet Deal Cadet
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Suggested it to friend, he is thinking why to take Panga with cops by complaining against them 
Community Angel Community Angel
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You guys are unnecessarily blaming cops according to cyber crime systems they follow money trail and freeze account where money is gone you approach your friend and ask his statement and present his statement to bank if he denies he must have done something nasty 

Deal Cadet Deal Cadet
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He has normal UPI transactions within 5000 in last six months statement. I have checked his statement couple of time just to see if something has/was done wrong. 
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Helpful Helpful
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Still happening to multiple people across the country all of the accounts are blocked by Gujarat cybercell

Deal Cadet Deal Cadet
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Sad to know. Its been 5 months and no update in the case. Friend's account is still in frozen status. 
Deal Subedar Deal Subedar
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@Uhtnas4444 @rachna.g841 any updates on your individual cases?

Deal Newbie Deal Newbie
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Yes.. Resolved on February it self. 

Within 30 days

Deal Cadet Deal Cadet
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How? You did something other than normal to fast track the process?
Deal Newbie Deal Newbie
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my current account got freezed since three months I am not able to withdraw or deposit or use my ICICI current account which is in Hyderabad mehdipatnam branch. I want help from you when I called customer they said 3 complaints are there of total 11k but in my account I have 4 lakh how to solve this let me know..

Deal Newbie Deal Newbie
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Those who saying cyber team can't get transaction details.but truth is when cybercell team call mail to bank people they send them in ten minutes all one year bank statement.

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