Fi Account Frozen
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I was transacting today and suddenly noticed that transactions were failing with error beneficiary or remitter is frozen/blocked, headed over to Fi app to realise they had blocked/frozen my account without any prior notice, no help from their team, their Twitter timeline is full of similar complaints, somebody suggest me how to get my money back or way out of this mess, 70k+ stuck
Yes
These many in such a short span. Something is seriously wrong.
I was thinking of taking an account. Not anymore
their customer support is not good. also they don't show txn history on time....
Last week txns were updated 2 days before.....
So i moved all my balance to other bank..😁
Noticed that but missed transferring the balance
No calls, no notification pop-ups etc. had to figure out on my own that account is frozen, got confirmed after I read similar complaints on Fi Twitter TL and Federal Twitter TL, numerous complaint within last few days
OMG something seriously wrong!
Worst case scenario as others have written on Twitter they won't unblock nor give a proper reason for block, and ultimately block access to app
Kindly suggest in that case how to get the money back??
tnx to this thrad, i hv trnaferred my fund
Go to nearest federal bank branch and unblock the account.
Raise complaint to RBI Ombudsman.
If Fi is having issues and Jupiter Can Also create such kind of Issue
Will close Both acc soon
This is the issue with neo banks..
They blocked my full kyc Jupiter account...i rarely use for 50 , 100rs transactions..
Good thing is..i don't have any balance in that account..
Go to branch, close the account and get all money out. Then spread the news.
Reason I never trust these "neo" banks.
Visited the branch they say they can't unfreeze as it's to be done by Fi Team only, suggested to contact Fi only (Branch, Twitter, Email support all repeating the same)
Next suggestion
Since??
Have they given any reason for blocking the account?
Update
Account is back to normal, was able to close all RD, FD etc. transferred all funds to other account.
Suggestion
For now avoid #Neobanks and transfer your funds if any, FederalBank Help Twitter timeline is full of similar complaints on a daily basis.
I am yet to get any reply from EPIFI Team, Federal Bank Twitter team was supportive enough to atleast update that it has been unfrozen, but they weren't able to give me a reason as why it was blocked other than pointing finger to EPIFI.
Please explain the process on how it got unfrozen. Mine is still frozen!
Does the account get unfreezed, and how many days it takes to unfreeze the fi account...?
Hi my account has been foreign how
Fi Account Frozen how
My amount has been refunded 2100.rs
Mera fi account suspicious hogeya hai active kaise kare
Raise a request through in app chat support, will be closed within 15 days
Update 2:
Since yesterday they have restricted my access to the app itself now I can't even log in (no email from investigations as mentioned, not even once)
Tip:If they unfreeze your account after complaint move out your funds as they aren't trustworthy and may limit your account access again.
Are there any account closure charges for Fi money?
Mera bhi account frozen ho gya hai. 16K rupiye pde hai account me pr fi vale kuch nhi kr rhe hai. Support me koi reply nhi krta hai.
1.5 mhine se free hua hai Pr koi response nhi mil rha ahi.
Thanks you op . For this post . My account freezed without any reason now . Haven't done any transaction for 3 month I think . And your post saved me . Haven't done anything suspicious but freezed bank account 🤣. And asked such documents which I don't have . 🤣. Don't keep money in fi bank .