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BOB virtual card Charges reversal confirmed (I'd issued only 1)

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Deal Cadet
Neo53

Reply from [email protected]

With reference to the Virtual Debit card charges, since, there are NO charges for generation of virtual debit card through bob World App, we have taken up with concern team for reversal of the same at the earliest. 

We regret the inconvenience caused in the matter. 

Please note: Issuance charges will only be applicable to those Virtual Debit Cards for which you have entered request to convert Virtual to Physical Debit Card.

PS: I’ve issued only 1 card and had asked for reversal for same, but from the reply it seems charges will be reversed for all (but again this needs to be confirmed by dimers who have generated >1

Share your concern to above email with below details and screenshot of bob world which has your account number and showing zero issuance charge for fast reply.

Card no: XXXX XXXX XXLast 6 digits
A/C:
Amount of deduction: INR 295/-
Date: 29 September 2021

29 Comments  |  
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Talk-Of-The-Town Talk-Of-The-Town
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VU.

Deal Lieutenant Deal Lieutenant
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Too fast response..

Oh Maine to Complaint ko reopen krke Idiots type word use kr diya hai dekhta hu kya hota hai 😂

Deal Lieutenant Deal Lieutenant
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When you receive refund update here

Deal Cadet Deal Cadet
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sauravDD wrote:

Too fast response..

Oh Maine to Complaint ko reopen krke Idiots type word use kr diya hai dekhta hu kya hota hai 😂

Haan toh jhoot thodi na bola hai.. bol dena that meant “idiots” from the context of “3 idiots” laughing

Deal Lieutenant Deal Lieutenant
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equalizer wrote:

Haan toh jhoot thodi na bola hai.. bol dena that meant “idiots” from the context of “3 idiots” laughing

Dekhta hu reply kya at ahai ya reply hi na de

Deal Cadet Deal Cadet
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sauravDD wrote:

When you receive refund update here

Yup

Deal Lieutenant Deal Lieutenant
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Good news. ✌

Firestorm Firestorm
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abhishek012 wrote:

BOB complaint submit link to get BOB virtual RuPay platinum debit card fees reversed - https://bobcrm.bankofbaroda.co.in/onlinecomp...t/

After complaint, your Virtual RuPay platinum debit card charges will get reversed -

Proof here, image screenshot shared by @rahmandime5678397 -

https://cdn0.desidime.com/attachments/photos/715849/medium/7975264u8F7Lab.jpg?1633013920

how to complaint in this link

Deal Lieutenant Deal Lieutenant
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Dear Sir/Madam,

Please refer the attached circular no. HO/BR/112/308 dated 17.07.2020, Sub: Revision & Introduction in Debit Card Service charges , wherein Issuance fees for Platinum Variants of Debit Cards is revised to Rs. 250+GST w.e.f 20.07.2020 i.e all new RuPay/Visa/MasterCard platinum debit cards variants issued from 20.07.2020 will be levied with issuance charge ie. Rs 250+GST

Due to some technical issues , issuance charges for platinum variants were not processed at CBS end. The issues has been resolved and charges are now live at CBS end. Kindly guide customer accordingly.

Also Note.

With reference to the Virtual Debit card charges, since, there are NO charges for generation of virtual debit card through bob World App, we have taken up with concern team for reversal of the same at the earliest.

We regret the inconvenience caused in the matter.

Like Magnet Like Magnet
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Sbka refund aa gya?

Deal Lieutenant Deal Lieutenant
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Paris_AI wrote:

Sbka refund aa gya?

Kisi ka aaya kya phle ye pucho … Except 1 Whose complaint redirected to branch

Like Magnet Like Magnet
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sauravDD wrote:

Kisi ka aaya kya phle ye pucho … Except 1 Whose complaint redirected to branch

Mera to card hi generate ni ho rha bhai..CMS system krke error aa ja rha last 8 days se sleepy

Deal Lieutenant Deal Lieutenant
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Paris_AI wrote:

Mera to card hi generate ni ho rha bhai..CMS system krke error aa ja rha last 8 days se sleepy

Total kitna card generate hua hai ?
App Reinstall krke dekh lo
Ne

Deal Cadet Deal Cadet
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Mailed again to expedite reversal, let’s see if reply comes sleepy

Deal Subedar Deal Subedar
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Anyone recieved refund??
Case solved?

Deal Cadet Deal Cadet
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VellaBoy wrote:

Anyone recieved refund??
Case solved?

Kya hi hota hai refund grin,
Escalate krna padega kahi or, complaint resolve kr de rahe same reply de kar “blah blah we will process refund blah blah”

Deal Lieutenant Deal Lieutenant
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bohemian wrote:

Dear Sir/Madam,

Please refer the attached circular no. HO/BR/112/308 dated 17.07.2020, Sub: Revision & Introduction in Debit Card Service charges , wherein Issuance fees for Platinum Variants of Debit Cards is revised to Rs. 250+GST w.e.f 20.07.2020 i.e all new RuPay/Visa/MasterCard platinum debit cards variants issued from 20.07.2020 will be levied with issuance charge ie. Rs 250+GST

Due to some technical issues , issuance charges for platinum variants were not processed at CBS end. The issues has been resolved and charges are now live at CBS end. Kindly guide customer accordingly.

Also Note.

With reference to the Virtual Debit card charges, since, there are NO charges for generation of virtual debit card through bob World App, we have taken up with concern team for reversal of the same at the earliest.

We regret the inconvenience caused in the matter.

Finally got refund of Rs. 295/- today

Deal Lieutenant Deal Lieutenant
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bohemian wrote:

Finally got refund of Rs. 295/- today

where did u complaint ?
I mailed to Nodal officer 15 days back no revert yet

Deal Lieutenant Deal Lieutenant
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sauravDD wrote:

where did u complaint ?
I mailed to Nodal officer 15 days back no revert yet

I forwarded the mail that I received from debit card dept. to debit card dept. twice as a reminder. The directly sent mail to branch to process refund.


Dear Sir/Madam,

In reference to below highlighted concern, kindly arrange to reverse the charges of virtual card and accordingly inform customer as there are NO charges for generation of virtual debit card through bob World App.  

Finally credited today


Deal Cadet Deal Cadet
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I also received today, had sent multiple reminders to debit card team (who than sent to my local branch) – then I’d sent reminders to both 🤣 but still nothing came back
Then I raised complaint on RBI portal https://cms.rbi.org.in/cms/indexpag...ml on 15 Nov and received email with this complaint no + explicit image stating my account balance and last entry where 295 got credited grinning

Missing